Team Nissan

Gage at the service desk was kind, resourceful, and comforting at a time when I was totally stressed out over being stuck with a nearly dead battery on my new Nissan Ariya and was unable to get to my destination (Provincetown) or return home (Vermont) or meet with the 32 students who were left waiting for me and for the student presentations they'd worked on all term. He was unable, unfortunately, to help me because of a stocky man who I believe was the service manager. He left me in the parking lot for nearly 2 hours in the bitter cold (I couldn't turn on the heat because it would drain the battery) because he refused to get a key to the car of an employee whose car was hooked up to the electric car charger. He was incredibly rude, gratuitously cruel, totally incompetent and an embarrassment to Team Nissan, where I will never again seek service. I could tell that his staff was afraid of him and so, although they attempted to be kind to me, they were unable to help. He should be fired immediately