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Dealership Service Review
service Rating
Lube oil
Written byon 01/31/2025
The staff is always professional. They work quickly. Yet, I continue to have issues with tires. Previously, my lease needed tires before 30,000 miles. Currently, my new lease needed tires at 26,000 miles. Now, at this appt., they said my tires were at half life at 39,000 miles? What type of tires are these. Good tires last 45-60,000 miles. I drive 8 miles to work, and certainly don’t drive like I’m a NASCAR driver. This one car trend is disturbing.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Ralph Fast on 02/01/2025
Dealer Response
Kevin, we appreciate the kind words about your experience with our folks. Tires sure aren't what they once were, that's been a common theme over the last few years. Standard tires today are lucky to last 30k miles, but you're right, you can find tires that will last 45-60,000 miles, you just need to request that when you purchase them as they're nearly twice the price point and most people decline that option when we offer high end tires based on individual driving patterns.
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