Customer Reviews of McGee Toyota of Epping
Review type:
Great buying experience
Review the crew
by Tom N on 05/23/2025Cassie the service advisor was courteous and Knowledgeable. She responded nicely to my questions and concerns. I will confirm to have my vehicle serviced there and recommend McGee to friendsTom, we're delighted to hear that Cassie provided you with courteous and knowledgeable service at McGee Toyota of Epping. Thank you for your recommendation and continued trust in us!
True Review
by Tom N on 11/09/2024My experience was extremely positive. I would strongly recommend buying and or servicing at this dealership.Tom, we're delighted to hear about your positive experience at McGee Toyota of Epping! Thank you for recommending us, and we look forward to serving you again in the future.
Great buying experience
by JB on 10/01/2024Tony Heydenburg was great to work with on the purchase of my new vehicle from McGee Toyota of Epping. He was very responsive to all of my inquiries and made the purchasing process as efficient as possible.JB, we're delighted to hear that Tony made your car-buying experience smooth and efficient at McGee Toyota of Epping. Enjoy your new vehicle!
Maintenance Done Right
by HybridSaver on 06/01/2024It has very people friendly Service staff and efficient. No pressure and a simple recommendation at the end - what to look for - the next 30,000 miles.We're delighted to hear that our service staff at McGee Toyota of Epping provided a friendly and efficient experience. Thanks for sharing your positive feedback!
Dan is the man
by Tom N on 04/30/2024Service agent was knowledgeable and professional. Also very personable. Clean facilitiesTom, thank you for this 5-star review of McGee Toyota of Epping! We truly appreciate this feedback. Take care!
Mcgee and Bry were so accomodating
by Kenny on 02/18/2024Bry was so easy and great to work with. Just like most folks, my work schedule does not have a lot free time. I had a specific configuration I preferred for my Tundra and Bry was great about finding it and keeping me apprised of schedule.… With my busy schedule, we simply kept in contact by messaging. No pressure and up front about costs. Bry even went to the extent of hand delivering my vehicle to my place. One of the easiest vehicle buying process I ever hadKenny, we're glad to know Bry made your vehicle buying process easy and convenient at McGee Toyota of Epping. We appreciate the feedback! Enjoy your new Toyota Tundra!
Informative/easy/truthful
by Gerry C on 11/03/2023McGee Toyota, by far outshines all other dealers. No bait and switch. Explanation of all aspects of the transaction were explained clearly. The website was accurate and pricing with no gray misrepresentations. Kind of nice to see with… today’s car sales. Highly recommend my salesman did a wonderful job. It is worth the drive to Epping in Hampshire Thank you.Gerry, we're overjoyed to know that you had a transparent and clear experience with us at McGee Toyota of Epping. We always aim for accuracy in all aspects! Thanks for recommending us - enjoy your new ride!
Another Great Experience
by Christine C on 10/10/2023Charlie exceptionally knowlegeable, friendly, communicative, and enjoyable to work with during the process of replacing my 2015 Prius (bought and serviced at McGee) with a new 2023 RAV4. I highly recommend Charlie in Sales along with… McGee's Service Department for the quality of service I have consistently received.Christine, it's great to know that Charlie and our service department at McGee Toyota of Epping provided you with such a positive experience. We appreciate your recommendation! Enjoy your new 2023 RAV4!
McGee Toyota in Epping - Great Dealership
by Dick C on 09/22/2023I just purchased a 2024 Camry XSE Hybrid & I worked this out with Nick Bertsimas the salesperson we worked with. We worked this out together over the last 2 months & Nick was fantastic, personable, knowledgeable & honest - all things you… look when working with a automobile salesperson. I highly recommend the dealership & Nick - a satisfying experience!Dick, it's great to know that Nick provided you with such a fantastic sales experience here at McGee Toyota of Epping. We appreciate your recommendation and are glad the process was smooth and easygoing for you! Enjoy your new Toyota Camry XSE Hybrid!
Excellent Service Appointment
by Al Aubin on 08/30/2023I had the 5K service done yesterday on my Tacoma at McGee. I dealt with Tom on the service desk and as usual he was friendly, prompt and professional. All work was done satisfactorily and I was happy with this service appointment.Al, it's great to know that Tom and our team here at McGee Toyota of Epping provided you with a satisfactory service experience. We appreciate your feedback!
$702.00 to replace 6 spark plugs?!?
by Very steamed excustomer on 08/12/2023Had the front and rear Dif and transfer case oil changed. Went fine and price was OK. Then the service advisor asked if I wanted to change the plugs on my 2019 Tacoma 3.5L. Not for $702.00 I wouldn't!! I as born at night but not last… night!! When I got home I called another Toyota dealer and was quote $275.00. McGee Toyota of Epping, NH has definitely lost a customer today!!I apologize that you were not satisfied with our pricing. We strive to provide transparent and fair service rates, but I will make note of your concern in our efforts to remain competitive. If there is anything else you would like to address, please don't hesitate to reach out. Thank you, Ariel Sallemi - Service Manager - asallemi@mcgeecars.com
Taco trade in
by Dave on 07/19/2023I wasn’t attacked by salespeople when I walked in the showroom. I told a pleasant young lady at a reception desk that i was potentially interested in trading in my 2017 Toyota Tacoma for a new one. She called a senior representative to… talk with me. He was great! I told him what I wanted, and what i had. A desirable Tacoma was due in within a week. He gave me a good trade-in price for my 2017, and the deal was done. A week later, I drove out with my new Tacoma. There was no game-playing, and I left pleased with my new “Taco”!Hey Dave! Thanks for sharing your experience at McGee Toyota of Epping. We're glad to hear that our team provided you with a pleasant and hassle-free car-buying process. Enjoy your new Tacoma and drive safely! If you ever need anything in the future, don't hesitate to reach out. Have a great day!
Toyota Maintenance Service
by Mae on 07/09/2023Polite, personal and thorough service.Mae - When we see phrases like "polite, personal, and thorough service", we know we're doing our jobs right. Thank you for this 5-star review of McGee Toyota of Epping and keep us in mind for any future needs!
Fabulous
by Michelle on 07/09/2023Always willing to answer questions and very accommodatingIt has been our pleasure to serve you in such an accommodating manner, Michelle. Thank you for the excellent review and for trusting McGee Toyota of Epping with your business. Have a wonderful day and we hope to see you again down the road!
Disappointed in service
by William Cramer on 07/04/2023I have been coming here since it was Hurlbert Toyota. Service has slipped. Staff very friendly, but two things I have noticed. One is if you pay your service bill with a credit card they add 3% on to bill. May seem like a small thing but it… is not good business. Secondly, my last service which was Saturday, when I got back in my car it was clear service tech did not wear gloves and I had grease or dirt (with hand prints) all over the car. Normally, I would have turned around once I noticed it. Except I was running late to meet my wife for dinner. She was not happy when she sat in the dirt on way to restaurant. I happen to be looking for a new car and while waiting for my car he was knowledgeable, no pressure etc. Liked him but I can't say same about dealership. Seems to me they have eliminated family feel as they own other dealerships in MA. Lobby was empty of cars and they have remodeled lobby to eliminate costs. Honestly, can't say I will go back after 9 or 10 years. I have been patient with little things like their website to schedule service. Horrible cust experience website. So, I always called. It works and this may work in MA, but these issues for me are red flags and I am now hesitant to by new car from them. Deteriorating service has been on my mind for awhile and this last experience was enough for me to call my old dealership and start looking for a new car with them. It is about 15 miles longer ride but they were consistent.Hey William, I am sorry to hear about your recent experience at our dealership. I appreciate your loyalty over the years and understand that these issues have been frustrating for you. I I would love the opportunity to discuss this further with you and see what we can do to make things right. Please reach out to me at your convenience. Thank you, Ariel Sallemi - Service Manager - asallemi@mcgeecars.com
Toyota 4Runner buying experience
by Paul on 06/13/2023I am very satisfied with all aspects of the buying experience for my 2023 Toyota 4Runner SR5 Premium. Baylor Rozzell was McGee's client advisor who managed our transaction. He was friendly, informative and professional, resulting in a… first rate experience. Many thanks! Further, and importantly, the purchase price was several thousand dollars lower than other area dealerships -- a pleasant surprise.Paul, thank you for the review! We're so glad to hear that you had an excellent purchase experience with Baylor and the McGee Toyota of Epping team. Drive safely in your 2023 Toyota 4Runner SR5 Premium, and enjoy it! We hope to see you back again down the road!
Great
by Bob on 04/27/2023HelpfulWe love to hear it, Bob! Thanks for supporting McGee Toyota of Epping with your 5-star review!
See Steve!
by Becky on 02/07/2023I called the dealership and Steve was nice enough to check the inventory to make sure the car I wanted to see was on the lot so I wasn't disappointed. As I parked my car he was pulling the new ride around for me to try out. Super helpful… answering my questions after the test and discussing options. Thanks Steve.Thank you for this great feedback, Becky! It is exciting to hear that Steve provided excellent support during your vehicle purchase. The McGee Toyota of Epping team is glad to have your trust and business!
GO TO McGEE'S TOYOTA IN EPPING, NH FOR HONESTY AND A BETTER DEAL.
by Dave H on 01/31/2023GO TO McGEE'S TOYOTA IN EPPING, NH FOR HONESTY AND A BETTER DEAL. After an appalling chain of lies and deceit at Canobie Lake Toyota, I gave McGee's a shot. Wow, what a breath of fresh air. They are recently under new management and it… shows. I spoke with Baylor who was extremely knowledgeable and clear about all details and vehicle availability. He introduced me to his manager explaining their new way of doing business. No old school tactics here, just honesty and a great deal. In just 2 1/2 weeks they were able to find the vehicle I wanted and gave me a fantastic deal. I quickly discovered the RAV4 was a great choice. The ride and handling are as smooth as glass and it is packed with great features. Thanks Baylor, I will be back for my next vehicle!Dave, thank you for taking the time to review us! We strive to deliver a straightforward and professional purchase experience, and it means a lot to hear that this was reflected in your time working with Baylor and the McGee Toyota of Epping team. We will be sure to pass on the kind words. Drive safely in your new Toyota RAV4, and enjoy it! We hope to see you back again down the road!
My Mohave
by Bill Shields on 01/18/2023Sales staff (Steve Machaud was great he took care of everythingHi Bill - We are thrilled that you were so well taken care of by Steve and the team! Thank you for giving McGee Toyota of Epping your business and your five-star review. Safe travels ahead!
Always there to help
by MN on 09/22/2022I needed some emergency car service. Along with AAA I called Toyota to plan to bring the car in for unscheduled service. Michael was incredibly helpful to schedule time to accommodate my sudden need. As well as repairing the car they… could add in a little extra work I requested. In all a great outcome after a stressful start to my day. Thank you McGee team for being there for me.Thank you for taking a moment of your day to write McGee Toyota of Epping a five-star review! We are happy to hear that Michael was helpful and could ensure everything was quickly taken care of. It was a pleasure to assist you with your vehicle. Safe travels!
- Complimentary Coffee
- Cable Television
- Television
- Express Service
- Vending Machines
JB, we're delighted to hear that Tony made your car-buying experience smooth and efficient at McGee Toyota of Epping. Enjoy your new vehicle!
by McGee Toyota of Epping on 10/02/2024