Bob Mariano Chrysler Jeep Dodge Ram
Customer Reviews of Bob Mariano Chrysler Jeep Dodge Ram
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Great experience
by missy on 08/12/2018My husband and I bought (ironically enough) a pre-owned Ford pickup from Bob Mariano's in June. We had been searching at Ford dealerships for weeks, with no luck. This truck was exactly what my husband was looking for. But I was worried… that the negotiations would be stressful, and take hours, if not days. That did not occur. Our sales person, David Smith, was pleasant, accommodating, and made the purchase very smooth and painless, and we were able to drive our pickup out of the lot the same day. We were very pleased, and are enjoying our new acquisition.Maggie is wonderful!
by Scarlett222 on 08/10/2018Maggie listened to all my needs before I even knew I was buying a car! Would recommend this dealership to all my friends! Every one is so friendly!2018 Chrysler Pacifica
by WDT on 08/10/2018I was very specific in what I was looking for for color combination and features for a new Pacifica. After doing an online search through Chrysler I found exactly what I wanted at Bob Mariano Chrysler in Concord, NH. I emailed the… dealership for a price quote and had a response within a couple of minutes. I then called the dealership to make an appointment to come in to see the car. I talked with Gordy Stevens who told me that Monday was his day off but that if that was when I wanted to see the car he would be there. I drove from MA to NH (a two hour drive) and Gordy was there at the appointed time. While we took the car for a test drive someone took a look at the car I was trading in (a 2015 Chrysler Town and Country). The price quoted to me online was held to by the dealership and I was offered and accepted what I thought was a fair trade in offer for my car. I could not be happier with the sales person (Gordy Stevens) as well as the other staff members that I spoke with. It was well worth my time to drive to New Hampshire. The dealership having the right car for me is what attracted me but I will return because of the great no hassle service I received. I walked out of another dealership two months ago because I did not like the way I was being given the run around. What a difference here. Professional all the way!Worst Internet sales ever
by Tiffany on 06/11/2018I have to say they have probably the worst internet department ever, I have tried twice to get a proper response and both times failure, they don't even acknowledge the vehicle you inquired about, all they keep saying is when can you come… in? Well I can come in when you give me the right information I asked for. Then the follow up they send vehicles not even related to what you originally inquired about.Excellent experience!
by NancyJT on 12/21/2016I could not be more satisfied with the dealership in general, but even more so the sales representative I worked with, Jeff Rosen. Rather than just trying to sell me something, he sincerely wanted to help me find the option that best met my… needs. He was knowledgeable and patient. He took the time to show different payment options and printed them out so I had something to refer to when I left and continued my search. I never once felt pushed in any direction...it was truly all about wanting me to enjoy the experience and love the end result!PUSHY
by joel4832 on 07/02/2015DO NOT BUY FROM... If you're in the market for a new car I highly recommend you look elsewhere. Sales man (Jeff) and Finance Manger (Bob) are both typical and are only out to make a quick buck. In my recent purchase they did nothing but… push for a fast transaction and even after multiple times of bring told NO I'd like to think about it. If you have to do business at this dealer STAY AWAY from both of these guys. Over all I recommend to SHOP ELSEWHERE.Good buying experience
by Traceyjeep on 04/11/2013updated 06/12/2025Went looking for a Wrangler and visited Ken L. at Mariano.The process was easy and comfortable with Ken being very helpful without the expected "pushy" salesperson.He listened to our needs and brought us two different Wranglers to drive and… consider.Rather than steer us towards the more expensive model...he listened to our needs and wants and actually led us to the lesser priced vehicle because it met our desires.Overall excellent experience!!Great experience
by bserafin1 on 07/21/2011updated 06/12/2025I have purchased several vehicles from this dealership and have had an outstanding experience each time. Sales and service have both been fantastic to deal with and they have made the entire process very easy and painfree. I would and have… recommended this dealership to several family member and friends.Mislead during sale.
by elizabethh64 on 07/29/2011updated 06/12/2025During my sale the salesman promised me a 60 day no questions asked return policy. If for any reason I was not satisfied with my purchase I could return it. On my very first oil change service, the service dept over tightened the oil… filter. This caused the oil to leak out of my engine the 34 miles home. The manager who answered te phone was rude about it. Said "I'm not dealing with this issue, who is your salesman" passing the buck. they tried to make me feel like I did something wrong before admitting service error. I asked them to take back this brand new car with only 4000 miles on it and put me in a new one as I wanted to use the "60 day return policy" (I only had this car 58 days before the service error).. they laughed at me and said they never promised me such a thing. I will never buy another car from Bob Mariano Chrysler Jeep Dodge, Concord NH.. and I am telling my friends and family to steer clear of this dealership.they do not give you a fair price for your trade
by wessaguset on 08/06/2011updated 06/12/2025I went back to them to look at a new jeep.Ihad bought a new jeep from them 3 years ago and was planing to trade it in on a new one but the money they offered me was over $2,000 less than other jeep dealers offered they tryed to convince me… that I would not get any more for my jeep and that I should buy there and then so be aware and shop your trade before you go theregreat sales experience
by hockeycoach24 on 02/20/2013updated 06/12/2025great sales team !!! no pressure sales , and my salesman Jeff did everything to make the purchase as painless as possible !! overall good experience....
About our dealership
Let’s face it: buying a car is a big decision. That is why the sales team at Bob Mariano Chrysler Jeep Dodge Ram strives to make the buying experience as smooth as possible. We strive to deliver the utmost in customer service to every person who stops by our New Hampshire Jeep dealership because we know our success depends on you, the customer.
But we don’t just sell cars; we repair all makes and Models , deliver the highest quality Chrysler parts and answer any and all of our customers’ Dodge and Ram questions. At our full-service Jeep, Chrysler, Ram and Dodge dealership, we aim to fulfill all of your needs and have you leaving completely satisfied with our service.
Amenities
- Complimentary Loaner Cars
- Complimentary Coffee
- Cable Television
- Television
- Collision Repair/Body Shop