Grappone Honda
Today 7:30 AM - 7:00 PM
Customer Reviews of Grappone Honda
Review type:
I Love this dealership
by Happybuyer on 05/09/2025
Travis was amazing. Answered all my questions honestly. No pressure. I highly recommend
1917 reviews
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Inspection oil change
by Suzanne on 04/02/2021On time ,short wait not as long as anticipated.friendly and informative.Great service center
by Rosie on 04/02/2021Cheerful helpful, staff, prompt service and reasonable prices.Hi Rosie, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help! Take care!
Review
by Jane on 04/01/2021Helpful and respectful.Hi Jane, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
A+ Customer service
by Kaylene on 03/31/2021Brittany was absolutely amazing and her customer service and willingness to go above and beyond did not go unnoticed! She made the car buying experience easy and exciting!!Kaylene, we are very happy Brittany could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Recent service
by Barbara on 03/29/2021Pleasant staff answering the phone and at check in. Absolutely no high pressure to upgrade services.Hi Barbara, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Grappone Honda. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Happy with my new car
by Judi on 03/28/2021I was listened to at each step of the process, My questions were answered immediately and accurately.I felt validated not placated no matter what my comments or concerns wereNew car
by Bernard on 03/27/2021Babu was very informative and knowledgeableVery pleased with Grappone Honda
by George on 03/27/2021I like the lack of need to bargain. I got good advice and good service from the representative. Everything was smooth, friendly, and painless.Honda Service
by Maurice on 03/25/20211st class service over many years with numerous vehicles. They go above and beyond. Excellent service all-aroundGrappone - always a pleasant experience
by Joe_D on 03/25/2021Friendly staff, elaborate upon checkout on what was performed to the carhighly recommend Grappone Honda in Concord
by Joann on 03/19/2021updated 03/25/2021Brittany was a joy to work with. She is very knowledgeable and patient. I would recommend her highly.Review of our experience with Grappone and our salesman Joe Bowker
by Gaetan on 03/17/2021updated 03/24/2021The no hassle on price and processSales Dept
by Eric on 03/16/2021updated 03/23/2021All the sales staff were great no pressure to buy any extended warranties etc. Had a smooth Sales experience.Grappone Honda
by Wayne on 03/21/2021Erick was very polite , explained everything out in detail. And overall did a fantastic job putting me in a car that I could afford , and appreciate. Thanks so much Erick !Best of the best!
by Andrew on 03/21/2021We loved how personable and reasonable everyone was. There was no pressure on us at all during the whole experience. Brittany was especially fantastic and helped us pass the time with wonderful conversation while we were waiting for… approvals. Needless to say, your team has made us lifelong customers!Best car dealership experience
by Liz on 03/15/2021updated 03/22/2021Brittany was so efficient with my time. She was straightforward, able to answer all of my questions, and even provided activities for my kids while we signed papers. This was such a positive experience. Thank you Grappone!Excellent product specialist and team leader
by Donna on 03/14/2021updated 03/22/2021Very welcoming , informed and made sure we were comfortable with all the features of the vehicle and process30 thousand mile maintenace
by Steven on 03/19/2021easy to make my appt. Since it was an all day thing, I was given a loaner car.Excellent Service!
by Richard on 03/19/2021Your team is the Gold Standard for developing a "Positive Interpersonal Relationship", not only with each other, but also with your customers. It's refreshing to do business with an organization that values treating everyone the same way… they would want to be treated. Keep up the good work!
About our dealership
Hi Suzanne, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help! Take care!
by Gary Moore on 04/05/2021