Grappone Ford
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Customer Reviews of Grappone Ford
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260 sales reviews
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Great price, low pressure, easy process.
by Trevor on 11/06/2019updated 11/12/2019Low pressure environment, good price, quick process all around really. Knowledgeable sales staff that doesn’t work on commission, so they aren’t as pushy as the normal dealerships. Was happy with the price I paid, and would recommend this… dealership to anyone.From Service to sales
by John on 11/10/2019John Fay was direct, forthcoming and took his time to make sure i knew my optionsKenC
by Kenneth on 10/27/2019updated 11/04/2019I really liked the way I was treated from the moment I walked into the dealership. The salesman was great, He was patient and very knowledgeable. He went out of his way to answer all questions and to help me compare different vehicles I was… interested in. This is the 3rd new car my wife and I have bought from Grappone's. I don't know why we would go anywhere else.I BOUGHT MY FIRST TRUCK!
by Nancy on 11/04/2019Working with Mike Roy is a pleasure. He is detailed, the adventure is not complicated and I always walk away feeling like buying a car is a great experience. This is not always the case with other dealerships. A+ for Mike. Knowing the… exact price of the vehicle without haggling is much more enjoyable! Thank you Amanda for making this change!Happy Camper
by Kelley on 11/02/2019The people, sales team was very inviting and not pushyMarty Mullen
by Martin on 10/23/2019A good friend is a tech there, Matt Abram, he was the one that recommended your dealership. I feel confident in buying a vehicle there as long as he is there. The salesman was very good. He him self jumped in to help get the vehicle… prepared for me because your team was short staffed. Something he sould not have to do, but did not want me to wait any longer.*****
by Robert on 10/17/2019Mel was the salesman and did an outstanding job. I got the exact truck I wanted at a fair price. I couldn't have been treated better.Top notch company
by Kirk on 10/17/2019Everyone truly seemed to enjoy their jobs which shows me you have tremendous leadership. It proves that if you treat your employees right their happiness will rub off on the customers making for a tremendous experience.New Expedition lease
by DanR on 10/15/2019Staff (Greg and Laura) were pleasant, timely in communications and went out of their way to assist me. To be clear, I was willing to not secure the absolute best deal on the vehicle in order to work with the Grappone staff. My experience at… other dealerships with whom I was negotiating was that communication was sloppy and I understood their inventory better than their own sales folks...Sales
by Charlie on 10/08/2019Your sales person Greg Blanchette. He made purchasing my vehicle a pleasure. That's why I will definitely be back when it comes time to purchase another vehicle. Thanks Greg for everything. CHARLIE AMESFord Fusion
by William_B on 10/03/2019My sales women was perfect. Brittany from grappone honda was absolutely amazing. She went over every thing in detail. She was friendly. She helped me for 2 days and was very responcive to all messages and questions I had. She found… multiple vehicles for me to look at when I came in. I ended up picking a 2019 Ford Fusion. She was not pushy at all it was a great experiance that i had with her. I will reccomened her in a heart beat. She was great. Thank you for having such a nice staff.F150
by Andrew on 09/04/2019updated 09/11/2019Not pushy at all and thoroughly explained everything I wanted to know. I never got a feeling that anyone was hiding something from me.Ranger purchase
by David on 08/30/2019updated 09/10/2019My salesman did a good job, very accommodating to my requests. No high pressure. We probably took longer than the average buyer to make a decision but didn't feel rushed. I appreciated that he brought several vehicles side by side for… comparison / final elimination.Well Done!
by Donald on 08/30/2019David Ducharme ushered us through the process and put us in a beautiful new F150 under our budget. The other staff that assisted were very professional and friendly. Well done!New truck
by Kenneth on 08/20/2019updated 08/27/2019Very friendly and personable sales person. Was very thorough on showing us different things the truck had and helped us program the radio and sync our Bluetooth.Great experience. Go there.
by Jarvisj on 08/23/2019Personal experience. No pressure sales, valued my time. Worked with me over multiple days. Sarah R was fantastic!New Van
by Nancy on 08/15/2019updated 08/22/2019Found what I wanted easily and arrangements were made promptly and efficientlyStephanie S.
by Stephanie on 08/11/2019updated 08/19/2019Joe was great at finding what we wanted while not pushing us into something we dont want.Awesome!
by Thomas on 08/11/2019updated 08/19/2019Clinton was awesome to work with. He was very helpful to work with and made the process painless and fun.Best experience at a dealership!!
by Clayton on 08/14/2019Staff was professional, and processes was streamlined to help accommodate our situation in and out in a timely manner.Awesome Purchasing Experience at Grappone Ford
by Mark on 08/10/2019Clinton Dube was an awesome sales rep. Always got right back to me via phone, e-mail or text. He was a pleasure to work with. Seth in service was also great.
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