Skip to main content
Today 7:30 AM - 7:00 PM

Customer Reviews of Grappone Ford

Review type:

260 sales reviews
Sort by:

  • We found one!!!

    5 out of 5 starsby Paula on 07/14/2019
    updated 07/22/2019

    Staff was friendly and courteous. Everyone introduced themselves and expressed their willingness to help. Sarah, our salesperson, was attentive to our needs, patient and knowledgeable.

  • Awesome experience in purchasing our vehicle from Grappone Ford.

    5 out of 5 starsby Tracy on 07/22/2019

    We liked the sales person Joe. He was always interested in making sure our sales needs were met.

  • Great dealership!

    5 out of 5 starsby Kayla on 07/17/2019

    The whole process was very easy, clear, and comforting. We were able to take the car we were deciding on home for an overnight and that made a huge difference in making our final decision to buy the car. Everyone was very friendly.

  • DAP Experience

    5 out of 5 starsby David on 07/07/2019
    updated 07/16/2019

    no pressure - sales team waited for me to initiate contact. Not the 'typical' dealership experience

  • Great Dealership

    5 out of 5 starsby Katie on 07/06/2019

    Joe was a great salesman. He seemed very patient and took the time to explain everything. We will definitely be visiting your dealership in the future.

  • Our best car buying experience in 50 years

    5 out of 5 starsby Carol on 06/28/2019

    We found Clinton Dube to be an exceptional representative of your dealerships training and values. He was very knowledgeable and personable. It was a definitely unexpected pleasure to purchase our Ford Edge at Grappone Ford!! We will definitely drive past the other Dealerships near us to return to Grappone in the future! Carol Patchett

  • was a great no preasure experience

    5 out of 5 starsby Randal on 06/30/2019

    John Fay was great A Sales person to work with. we were there most of the day and bought 2 vehicles from him .
  • Janet and Jerry Bliss

    5 out of 5 starsby Janet on 06/28/2019

    We were treated very well. Our questions and concerns and desires were met with careful consideration by your sales team. Joe Bowker went out of his way to please us. We appreciated his honesty and candidness.
  • Wonderful Go Grappone!

    5 out of 5 starsby Donald on 06/28/2019

    Best car buying experience ever! Not the usual sleezie salesman. Clinton Dube was great he made sure to explained everything Test drove a couple of vehicles to make sure we made the right choice . Clinton is a professional with a great personality.
  • Well done

    5 out of 5 starsby Richard on 06/13/2025

    John Fay was great. He was patient, listened to both spouses on what was important to each and found just the right vehicle to meet each ones expectations
  • Experience with Grappone Ford

    5 out of 5 starsby Amanda on 06/23/2019

    Being a first time car buyer, I came in very nervous about the experience. I ended up being very surprised and very happy with my experience and will definitely be back.
  • Great service!

    5 out of 5 starsby Jessica on 06/02/2019

    Paul Q is amazing. Goes above and beyond to make sure we, as the customers are happy. He took our list of must haves and made it happen.
  • Grappone concord NH

    5 out of 5 starsby Dylan on 05/31/2019

    Very friendly staff and willing to answer any questions I had.
  • Great purchase experience Pre, During and post sale.

    5 out of 5 starsby PW___NH on 05/25/2019
    updated 05/30/2019

    No haggle price. No (I mean ZERO) pressure from sales folks. Friendly atmosphere. Paul Q. answered all my questions, and if he didn't have the answer, he introduce me to someone that did. I felt very comfortable pre, during and post purchase. Overall a rather pleasant experience (given that I don't like car shopping to begin with). Time will tell if "service (if necessary) after the sale" is equally commensurate. I have no reason to expect otherwise. Thank you.
  • great car buying experience! Highly reccommend!

    5 out of 5 starsby Catherine on 05/12/2019
    updated 05/20/2019

    Did not feel pressured at all, The salesperson (Joe Bowker)was so patient answering my many questions, and was honest and upfront with everything. This was our first experience with Grappone Ford, but we will be back next time we are in the car buying market. Best and easiest car buying experience, hand's down! Thank you!
  • Repeat business with true professionals

    5 out of 5 starsby William on 05/18/2019

    John Fay professional and caring assistance throughout the process
  • Best dealership around!

    5 out of 5 starsby Alysha on 05/12/2019

    Friendly, and not pushy, gets right back to you and gets things done in a timely manner!
  • Helpful Sales Person

    5 out of 5 starsby Lori on 05/10/2019

    Brandyn sat with us to give us all of our options. He was able to find an additional rebate for us. We really appreciated the time.
  • Amazing Employees, Wonderful Service

    5 out of 5 starsby Annah on 04/13/2019
    updated 04/18/2019

    Everyone is very personable, and always willing to help. Very professional environment.
  • 2019 F150

    5 out of 5 starsby Keith on 04/16/2019

    John Fay was easy and flexible to work with.
  • Ford Fusion

    5 out of 5 starsby Kristen on 04/12/2019

    Car buying can be stressful. Clinton went above and beyond to help me and make my experience a great one.

About our dealership