Skip to main content

Honda West

Awarded 2025
Today 09:00 AM - 09:00 PM

Customer Reviews of Honda West

Review type:

Overall rating

4.6
4.63 out of 5 stars

(49 reviews)


Customer recommendations:

Yes (45)|No (4)

Best Car Buying Experience EVER!

5 out of 5 starsby Lovelychili8 on 08/05/2025

I had such a great experience at Honda West Las Vegas! Jilmar Esperanza was incredible to work with. He listened to what I needed, was honest and straightforward, and made the entire process feel easy and pressure-free. He and General Manager Gordon Shek made magic happen, and I drove off in a beautiful brand new 2026 Honda HR-V. I couldn’t be happier! Thank you, Jilmar and Honda West!
  • Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!

    by Kennedy Seaton on 08/07/2025

Have feedback for this dealer?
The following reviews are more than two years old. They are not included in the overall rating.
259 reviews
Sort by:

  • The 2017 Honda Civic EX is Awesome!

    5 out of 5 starsby popeyemar on 11/29/2017
    updated 12/06/2017

    We did out research ahead of time and did the financial negotiations online. When we were satisfied with the price , we went to Honda West for a very pleasant experience. Antonio helped us out and Mr. Cheng was the person from finance who also worked well with us. Honda West secured a car from another dealership and we drove after we completed the paperwork. The Honda has a very smooth ride!
    • We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Best, Honda West

      by witt_lincoln on 12/08/2017

  • Honda Accord Coupe LX

    5 out of 5 starsby meoff1946 on 11/16/2017
    updated 11/27/2017

    The sales man Dave was very nice to work with. He gave us a great price that we could work with. would highly recommend this dealership to anyone.
    • Meoff1946, we are so pleased you enjoyed your visit to Honda West! Your feedback means a lot to us, and we'll be sure to encourage Dave to keep up the good work. We hope you have a great day, and look forward to working with you again in the future!

      by isellcars22 on 11/30/2017

  • Honda West is the best!

    5 out of 5 starsby reviewedby on 11/18/2017

    Great service by a great team! I drive across town to have my Honda serviced there.
    • Reviewedby, reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help!

      by isellcars22 on 11/28/2017

  • Honda West on Sahara is Just Wonderful!

    5 out of 5 starsby judyinvegas on 11/05/2017

    Javier My Service Advisor Just Made My Day! Honest and Cares for Everyone! He made me feel so special and really made it quick and really detailed oriented, oil change and little things all done! Thank You Javier and Honda West!
    • Judyinvegas, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again for leaving us this response!

      by bmwoffortmyers on 11/10/2017

  • My day at Honda West with Jonathan Warner

    5 out of 5 starsby hazelrush on 10/19/2017
    updated 10/30/2017

    My experience was a perfect day. Jon was awesome! We were in and out with our new car in just over an hour. I have recommended him to everyone I know!
    • Hazelrush, thank you so much for your high rating! We're glad to hear that you enjoyed working with our team and will be sure to pass on your kind words. Have a great day!

      by napleton_group on 11/01/2017

  • Honda Hrv service

    5 out of 5 starsby Noah1961 on 08/25/2017
    updated 09/11/2017

    The service at Honda west was outstanding Kenny took care of me very professional.
    • Noah1961, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!

      by isellcars9 on 09/13/2017

  • Ms. Marlene Fulstone

    5 out of 5 starsby Paanoon on 08/11/2017
    updated 08/23/2017

    OUTSTANDING, since this was my first visit to Honda West I was completely satisfied with the professional courtesies extended to me.
    • Thank you, Paanoon, for your 5-star review. It is great to hear that you enjoyed working alongside our team. Come back anytime!

      by sunshine_ford on 08/24/2017

  • Honda West Service

    5 out of 5 starsby Carlajane on 08/09/2017

    Fast, friendly and excellent customer service :)
    • Thanks, Carlajane, for your 5-star review. It is great to hear that you enjoyed your experience working alongside our team! Have a fantastic day!

      by haggerty_ford on 08/17/2017

  • Awesome

    5 out of 5 starsby auntyem on 06/15/2017
    updated 06/29/2017

    From the sales person to the window tinting and sales paper work . My experience to buy the Honda was not stressful . All the personnel I came in contact were very helpful , knowledgeable and put me at ease. Carlos and Vaness were exceptional.
    • Thank you so much for taking the time to leave us a 5-star review! We are so happy to hear that you have enjoyed your experience with us here at Honda West. Have a wonderful day and come back anytime!

      by isellcars22 on 07/04/2017

  • Good car service experience

    5 out of 5 starsby stvegas on 05/19/2017

    Work was done quickly and as promised.
  • Superior Vehicles and Service!!

    5 out of 5 starsby JudyShively on 05/15/2017

    From the moment I first stepped foot into the showroom, through the present (including my recent maintenance servicing of my 2016 Honda Fit), I have been exceptionally pleased and satisfied with my vehicle and the sales and service behind it. Everyone from the sales rep, to the finance rep, to the servicing technicians has gone above and beyond any and all expectations in providing a superior vehicle and ownership experience, as well as helping me to maintain my vehicle to the superior standards of Honda! It's so great to know that Honda's (& Honda West's) commercials and reputation are more than just words - there is a great deal of well-earned & hard-earned substance backing up their reputation! Before I purchased my Fit, I had always wanted a Honda, for a reason. Now, though I know my Honda Fit will last for a long, long time (especially with the superior service and support behind it), I cannot imagine I will ever own any other vehicle other than a Honda (which I recommend to everyone I can)!! Thank you beyond words to Honda West !!!
  • Check up

    5 out of 5 starsby Luis2017 on 04/23/2017

    Went in for s service that my car needed An A1 service. Which is tire rotation and oil filter change. I wa IN and OUT before the hour and the guy who helped (Javi) was cool And helpful and hooked me up
  • Honda West

    2 out of 5 starsby ollieuofo on 04/14/2017

    Four hours to do an oil change, replace a tire, and rotate tires-pathetic! Plus no information on time frame.
  • did well this time

    5 out of 5 starsby lolynorc on 03/13/2017

    I was amaze by the service provided to me. The customer agent was good with a very good customer service attitude.
    • Hello, Lolynorc! Thank you for your positive review. Your feedback is greatly appreciated. Have a great day! 
-Your Honda West Team

      by covertford on 03/23/2017

  • Excellent service

    5 out of 5 starsby Latrecew on 02/28/2017

    I hate going to the dealer, I always feel they try to give me what they want and try to lock me in to that. But this place was different, they ask me what I wanted and did they best to get me what I want. My experience was less stressful. They took care of me. I left what I wanted I'm very happy. They was very professional.
  • Service, Customer Service

    5 out of 5 starsby Miguel712 on 01/03/2017
    updated 01/13/2017

    always a great way to have car serviced, friendly people fast courteous staff, clean comfortable lounge.
  • Service

    5 out of 5 starsby Illexis on 12/27/2016
    updated 01/06/2017

    The service for my car was fast & efficient. The service advisor was really helpful & told me about future services that I need for my car.
  • Honda Fit 2017

    5 out of 5 starsby Hotcars4me on 01/06/2017

    It was a very pleasant experience purchasing this car there was no pressure what so ever, very curtious and professional staff.
  • Fast, professional service

    4 out of 5 starsby Accord446 on 12/23/2016
    updated 01/02/2017

    Traveling from out of state when I realized I needed an oil change on my Accord. I came in without an appointment, Carol saw me immediately and insured that everything went smoothly. Complete vehicle inspection came with the service; tire pressure, electrical test, fluids, etc. Excellent experience, I will return!
  • Customer

    5 out of 5 starsby afraidkitty on 12/22/2016
    updated 01/02/2017

    Very satisfied with the service and car was ready earlier then I expected which was a plus
  • 30,000 Maintenance Service

    5 out of 5 starsby cmcrm1620 on 12/21/2016
    updated 01/02/2017

    The Advisor, Javier M, was very professional through the entire transaction. I had come in for an oil change and after he did an initial check of my vehicle, he began to make suggestions and I ended up agreeing to have the 30K maintenance service at that time. I appreciated that Javier tried to save me some money, but at the end of the day the 30k service made sense to me at that time.
About our dealership