Customer Reviews of Team Ford Las Vegas
Review type:
New F-150 Purchase
Maintenance
by Jeffrey on 10/26/2019Danny did a good job grasping the situation.Truck Shopping
by Terrance on 10/24/2019Everyone was very helpful, kind and courteous. Se had a great time buying our new truck.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Chris Goeschel, General Manager, 702-395-5125
Rigoberto Luna
by RigobertoLuna_2019 on 10/18/2019updated 10/25/2019Miles provided great customer service. He answered all my questions and provided detailed feedback.Thanks for the great feedback! We're very happy that Miles was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Regards, Chris Goeschel, General Manager, 702-395-5125
Rigoberto Luna
by RigobertoLuna_2019 on 10/18/2019updated 10/25/2019Miles provided great customer service. He answered all my questions and provided detailed feedback.Thanks for the great feedback! We're very happy that Miles was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Regards, Chris Goeschel, General Manager, 702-395-5125
Team Ford is the best. Thank you all.
by John on 10/18/2019updated 10/25/2019A friendly and informed sales person (Alli). Very accommodating and pleasant to be working with. The finance officer James Vidal was friendly and remembered us from our last purchase. A+ to both of them and a thanks to the manager for… accommodating usThank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, Chris Goeschel, General Manager, 702-395-5125
What?
by Lois on 10/17/2019updated 10/25/2019It took a long time but I got the vehicle I wantedLois, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Team Ford Lincoln! Regards, Chris Goeschel, General Manager, 702-395-5125
Gary Akerley
by Gary on 10/15/2019updated 10/24/2019From start to finish process was very professional. Pricing took a little too long as did the paperwork portion of the transaction.Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, Chris Goeschel, General Manager, 702-395-5125
New purchase at Team Ford, Las Vegas Nevada
by Bruce on 10/15/2019updated 10/24/2019Rob was our salesman. He was very informative and was very experienced in the operation of the Ford vehicles. He went above and beyond to ensure we knew the operation of our new Ford Expedition.Bruce, thank you for the feedback! We are happy to hear about your positive experience at Team Ford Lincoln, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Regards, Chris Goeschel, General Manager, 702-395-5125
110% of perfection!
by Luis on 10/15/2019updated 10/24/2019I was shown every option and I didn’t feel rushed to make a choice. Everyone person I spoke to gave me 110% of Their attention which made me feel like I was the only person there. From the beginning to the end the experience Left me… speechless.Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Regards, Chris Goeschel, General Manager, 702-395-5125
Team Ford Service
by Michele on 10/22/2019Always treated respectfully and friendly. Quality of work done is very good.We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Claude Chiles, Service Director, 702-395-5102
Team Ford Rocks
by Eric on 10/22/2019Very easy process that was low pressure and transparent. Will definitely come back to this dealership to purchase again.It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Team Ford Lincoln. Thank you so much for your business and please let us know if there's anything else we can do for you. Regards, Chris Goeschel, General Manager, 702-395-5125
My 2019 Raptor
by Constantinos on 10/21/2019Perfect service, in and out with a new raptor 2019 in an hourThanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Regards, Chris Goeschel, General Manager, 702-395-5125
Total commitment to service
by Rich on 10/12/2019updated 10/22/2019Their expertise and attention to detail is beyond reproach. All aspects of the dealership is of the highest quality. I surveyed many dealerships before utilizing Team Ford, Lincoln.Thank you for the great review, Rich. Please come visit us if you need anything else, be it service or sales! Regards, Chris Goeschel, General Manager, 702-395-5125
Ford 150 service
by Steve on 10/11/2019updated 10/22/2019Service agent was awesome. Friendly personable and efficientWe appreciate the kind words, Steve. We look forward to seeing you again in the future! Best, Claude Chiles, Service Director, 702-395-5102
Recent service experience....great!
by Irene on 10/11/2019updated 10/22/2019Always a great experience with the Service Rep., Danny Littell. I called him late in the afternoon to say that my battery was dead and on a Friday. With his assistance and within a 2-hour timeframe, Lincoln's Roadside Assistance came out… and charged the battery for me and then I was off to Team Ford for a new battery....thank you Danny Littell!Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Claude Chiles, Service Director, 702-395-5102
Another good job!
by Daryl on 10/19/2019Courtesy and good serviceWe are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Claude Chiles, Service Director, 702-395-5102
Cheryl Knight
by Christopher on 10/17/2019Mechanics Department Manager was filling in for Service Department that was entirely out to lunch at same time. The manager of the mechanics personally took our car back and made sure it was addressed by the mechanics. This was best… customer service we have ever experienced at team ford from someone who is not responsible for customer service. This manager made the customer experience outstanding single handedly.Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Best, Claude Chiles, Service Director, 702-395-5102
Highly satisfied as always!
by Phillip on 10/15/2019Greg is always accommodating to all my needs. The staff all the way around are always polite and looking for ways to help.We appreciate the kind words, Philip. We look forward to seeing you again in the future! Regards, Chris Goeschel, General Manager, 702-395-5125
Fantastic Experience
by Meghan on 10/14/2019Everyone at Team Ford was fantastic. They helped me find the vehicle I wanted immediately and made purchasing hassle-free. This is my second time buying a car at Team and I will definitely be back.Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Regards, Chris Goeschel, General Manager, 702-395-5125
2014 Ford Fiesta 19N08
by Sachiko on 10/11/2019I initially called Gaudin Ford on Roy Horn way andnot only was it hard to get through, the receptionist seemed irritated before I could even say anything. On the phone with her, I checked the reviews for this location and opted to deal with… you instead. I am so happy I did. Amazing service. Setting up the appointment was so easy. The service team did a great job fixing the recall and I could tell a difference as soon as I drove off the lot. Communication was a bit shaky at times but when I did touch base, I felt reassured my car was in good hands. Thank you all for your help and making my car safer on the road.We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Claude Chiles, Service Director, 702-395-5102
Stephanie was awesome
by Nollee on 10/11/20193 of us were sitting there for about 10/15min waiting for someone to help us, then some guy pulls up in a ford gt and immediately your service reps go directly to him. With that being said Stephanie was awesome! I wouldn’t go to anyone else… there. A+++Nolle, thank you for the feedback! We are happy to hear about your positive experience at Team Ford Lincoln, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerley, Claude Chiles, Service Director, 702-395-5102
Serving the Las Vegas area, Team Ford Lincoln is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to customer service is second to none. We strive to make your experience with Team Ford Lincoln a good one for the life of your vehicle. Whether you need to purchase, finance, or service a new or pre-owned Ford, you've come to the right place.
- Complimentary Drinks
- Complimentary Coffee
- Cable Television
- Express Service
- After Hours Drop-Off
- English
- Spanish
Thank you for the great review, Jeffrey. Please come visit us if you need anything else, be it service or sales! Regards, Chris Goeschel, General Manager, 702-395-5125
by Team Ford Lincoln on 10/30/2019