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Team Ford Las Vegas


5445 Drexel Rd, Las Vegas, NV 89130 (map)
Today 8:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (2) No (0)
Service Rating
Recommend:
Yes (1) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
Cheryl Knight
Written by Christopher on 10/17/2019

Mechanics Department Manager was filling in for Service Department that was entirely out to lunch at same time. The manager of the mechanics personally took our car back and made sure it was addressed by the mechanics. This was best customer service we have ever experienced at team ford from someone who is not responsible for customer service. This manager made the customer experience outstanding single handedly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Team Ford Lincoln on 10/22/2019
Dealer Response
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Best, Claude Chiles, Service Director, 702-395-5102
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