Customer Reviews of Team Ford Las Vegas
Review type:
New F-150 Purchase
Excellent experience
by Shannon on 09/08/2019Friendly, professional employees and 0% financing along with rebates. They all worked together to move the process along quickly. The dealership was very clean and nicely decorated.At least the Service Rep. knew what was going on...
by Heidi on 09/07/2019Service Rep. Huong Luu was Professional, courteous, kept me updated on the status of the repairs to my vehicle. Luu is an asset to Team Ford.Susan
by Susan on 09/06/2019Had a horrible first experience until Craig Allen, Service Manager stepped in and helped correct the unprofessional treatment and the delay in communicating to me what the problem was with my car. Took 4 days to be told what the 2… diagnostic results were. Craig provided 3 free oil changes and to install the coolant fan (that I had already purchased) for no additional cost. He was very responsive & returned my calls timely.New Car
by Mark on 09/06/2019Good vibe. Easy going. No push. Didn’t keep me there forever.Always great service and work
by Georges on 09/06/2019Work was done timely and service is always great at Team Ford.F-250 service
by Bob on 09/06/2019Vehicle was ready when promised and no up sell from service writer for unneeded service.Routine oil change and vehicle maintenance inspection
by Jack on 09/06/2019Courteous and professional. Services fairly priced.Great experience!
by Larry on 09/05/2019Friendly staff and very helpful. Loved seeing the new GT on display.what?
by Dennis on 08/25/2019updated 09/06/2019ben the online sales agent was just incredible. i felt real comfortable and never once pressuredGrateful to Team Ford
by Stella on 09/04/2019Team Ford was very professional and willing to work with me on leasing a vehicle. Thank you, Mark & Mike for your patience and help.Survey
by Gabriel on 09/04/2019Rich spah was great to work with, he made everything very easy.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Chris Goeschel, General Manager, 702-395-5125
Labor Day Weekend Purchase
by Mark on 09/03/2019Everyone I dealt with was very knowledgeable and courteous.Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Regards, Chris Goeschel, General Manager, 702-395-5125
My Review
by Randy on 09/03/2019It was a great experience one I did not expect. I have been conditioned to stay away from dealerships because of pricing etc. After my experience with you I will gladly bring my car to the dealer for service. The level of service… surpassed my expectations. Alisha was amazing and Danny was awesome when I picked my car up.We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Claude Chiles, Service Director, 702-395-5102
Best Service Anywhere
by Brian on 09/03/2019Jose A, gave us the top of the line customer service. He treated us with thought, respect and took the time to explain everything to us. Buying a new truck was a little daunting but he made the process smooth and enjoyable. We will… absolutely be back when it comes time to trade in our 2014 explorer. The Team Ford experience was amazing we won’t be buying our vehicles anywhere else. Our finance guy, Noe G, was very nice and he even made that process enjoyable, believe it or not.We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Chris Goeschel, General Manager, 702-395-5125
First Time Visitor...Super Impressed!!!
by James on 09/01/2019Mike Morris! He was Professional, expedient and kept me informed.We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Regards, Chris Goeschel, General Manager, 702-395-5125
Repeat customer for almost 20 years
by Patrick on 09/01/2019Both the sales and finance guys very extremely friendly/pleasant to deal. They made me feel good about the purchase and of the vehicle itself. This was the sixth vehicle I’ve purchased from this dealer and will be back for number 7, I’m… sure.Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Regards, Chris Goeschel, General Manager, 702-395-5125
Great Service
by Edward on 08/30/2019Quick and easy. Courteous and friendly staff.Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Claude Chiles, Service Director, 702-395-5102
5 Star
by David on 08/21/2019updated 08/28/2019Friendly Knowledgeable staff that goes the extra mileWe appreciate the kind words, David. We look forward to seeing you again in the future! Regards, Chris Goeschel, General Manager, 702-395-5125
Five star
by Helen on 08/27/2019Detailed professionalWe can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Regards, Chris Goeschel, General Manager, 702-395-5125
Team Ford is the Best
by Kristina_Heptner on 08/27/2019I have bought 4 cars from Team Ford and have always had a fantastic buying experience each time. Chris Goeshel is the absolute best!! Riccie, the Sales Manager is awesome too!Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Regards, Chris Goeschel, General Manager, 702-395-5125
Great service
by Frederick on 08/27/2019Great service; great atmosphere. Professional and personable staff. I would definitely come back. Alisha and her team provided wonderful and enlightening service. It is much appreciatedHi Frederick and thanks for the great feedback! We're very happy that Alisha was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Regards, Chris Goeschel, General Manager, 702-395-5125
Serving the Las Vegas area, Team Ford Lincoln is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to customer service is second to none. We strive to make your experience with Team Ford Lincoln a good one for the life of your vehicle. Whether you need to purchase, finance, or service a new or pre-owned Ford, you've come to the right place.
- Complimentary Drinks
- Complimentary Coffee
- Cable Television
- Express Service
- After Hours Drop-Off
- English
- Spanish
Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Regards, Chris Goeschel, General Manager, 702-395-5125
by Dealer Response on 09/18/2019