Customer Reviews of Findlay Chevrolet
Review type:
Salesman ELI COLUMBUS
Great service
by Bukola on 07/17/2019Findlay Chevrolet really made my day, been looking for a vehicle for my wife and most dealers weren’t working with us, John took care of us and I was also able to trade in my sonata for a truck . Very wonderful place and people .Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with John. Please let us know if we can ever help you in the future. Sincerely, Doug Fleming, General Manager, dfleming@findlayauto.com
Great sales experience. Finance portion not so much
by Dean on 07/17/2019My experience with the sales person (David) was fantastic. He made the purchase process very easy. This stopped when I entered the finance area (Fabio I think). I’ve purchased several cars in the last 10 years and this was by far the… worst finance experience. It’s too bad because the salesperson was fantastic. I’ll go back to Findlay but I won’t deal with Fabio again. It got so bad with Fabio that I told him f he didn’t stop pushing for my reasons why I didn’t want a warranty or other products he was offering, I would walk out of the dealership. He needs to stop badgering people.We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Doug Fleming, General Manager, dfleming@findlayauto.com
ZL1 Camaro Purchase Process
by Merlin on 05/17/2019Jon Mason did a fine job in listening to my vehicle requirements and produced just the car I wanted out of inventory. Financing rate was good but the process took way too long. Seems there should be a way to collect customer data "One Time"… and have that info populate all the forms (in software) that might be required in the event the vehicle is purchased.Thank you for your valuable and honest review, Merlin. If you have any questions or concerns, please do not hesitate to come see us. Kind regards, Doug Fleming, General Manager, dfleming@findlayauto.com
Dj and Cory
by Titan2nv on 03/03/2019It's been awhile since I went to a dealership to purchase a vehicle and i must say it was a very good choice to have gone to findlay Chevrolet. DJ was very friendly from the start he grabbed the key to the vehicle I was interested in and… let me test drive the vehicle in no time. Answered all my questions and even got me to where I wanted to be in my payments. When your looking to purchase a chevy go see the salesman that helped me out. Remember the name DJ. Now Cory was very helpful aswell at end. Cory made sure to have explained everything to me about the vehicle I had purchases. Thanks DJ and Cory for the great experience.Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear DJ and Cory were helpful during your visit. Congratulations on your new car! If you have any questions, please don't hesitate to reach out to us again. Best regards, Doug Fleming, General Manager, dfleming@findlayauto.com
Service Department
by acjiiijd on 11/19/2018updated 11/29/2018Over all our experience was great! We dealt with Mr. Don Pagel. One of the nicest men I have met. I would give him a 10 star rating if I could.At Findlay Chevrolet, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Doug Fleming, General Manager, dfleming@findlayauto.com
Service Department
by acjiiijd on 11/19/2018Over all our experience was great! We dealt with Mr. Don Pagel. One of the nicest men I have met. I would give him a 10 star rating if I could.At Findlay Chevrolet, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Doug Fleming, General Manager, dfleming@findlayauto.com
Overall satisfied
by DeAnn226 on 09/30/2018I was so blessed by getting my truck here. The staff were all great there were no issues except, the sticker on the window was incorrect. But a few thousand. I am convinced I would send friends and family there, as well as myself going back… in the future for another purchase.Thank you for giving our dealership such an excellent star rating! We apologize for the sticker being incorrect on your truck, but it's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Doug Fleming, General Manager, dfleming@findlayauto.com
Do not waste your time at Findlay Chevrolet
by Leahlee50 on 10/03/2017Experience was not satisfactory at all. After I called to see if I could file a GAP Insurance claim to cover the expenses from a total loss, as it was from a 2014 Chevy Spark I purchased years earlier, I was told on the phone that finance… could help. 30 minutes and 11 miles later, I was given the runaround. Understandably frustrated, I had the displeasure of seeing an elderly woman named Diane. I immediately started telling her of my frustration and she interrupted me and told me to shut up so she can give me information. After she gives me bogus information that didn't help me in the least, I told her I did business with Findlay and did not appreciate being told to shut up especially after I spent my money on their cars. Diane very rudely replied that she didn't appreciate being told what to do. I didn't know explaining my frustration because of falsified information leading to wasted gas and time was telling her what to do. It doesn't matter at this point, I will no longer do business with this dealership anymore, and the people I have praised Findlay Chevrolet to will most definitely be told to look elsewhere. So thank you diane, you and your incompetence and rude behavior have lost business and any mention of findlay to potential car sales from me or anyone I talk to. And another thing, make sure that front desk clerk knows what she is doing before she gives anyone any piece of information so that she won't waste gas and time!Great service
by Bobbyzap on 04/11/2017updated 04/24/2017Billy Chang is great and truck was fixed right. Truck was clean on time. My only place for my repairs.Satisfied
by Fapapa50 on 04/12/2017updated 04/24/2017Chris Rogers, very professional, helpful and knowledgeable. The complementary cocoa machine, cookie, brownies, soda machine and popcorn dispenser helped pass the time. The shuttle was a big help. I didn't know it ran anywhere in the valley.… Absolutely awesome!service above and beyond
by vegasnanny40 on 04/15/2017updated 04/24/2017I needed a water pump and it was going to take several hours I couldn't believe the service rep came at lunch time an heated my kids lunches and brought them back to the kids. that I would consider above and beyond great service.Christina best sales person!!!
by Toocewt on 04/18/2017Christina is one of the best if not one of a kind. She pays attention to detail and makes sure the customer is satisfied. Everything I asked for was granted. A truly earth shaking experience. I wanted a hard to find truck and she went above… and beyond to help me find it. From the time I walked into the door at the dealership to the time I purchased the truck she was there every step of the way and made sure all my questions and needs were taken care of. Thank you so much Christina for being an amazing sales person!!! I will definitely recommend you to all of my friends and family you truelly are one of a kind.World Class Customer Service
by ressespieces15 on 04/05/2017updated 04/18/2017I loved the treatment I received from everyone involved. Matt and Grant were the best people I could have done business with.Larry E
by Lengel79 on 04/04/2017updated 04/18/2017Helpful staff easy to deal with.This is the third car we bought from Findlay Chevrolet, and we won't be going anywhere else.Great service advisor
by Lvscreener on 04/04/2017updated 04/18/2017Quick,and great service.I was alerted of a recall that was needed on my as camaro. It was performed quickly as promised.I was in and out very quickly..Service call
by jlraley_9971 on 04/07/2017updated 04/18/2017Professional and personal attention is always #1 at Findlay Chevrolet. Carlos remembered what I had told him the day I picked up my car about moving and made sure I had a card to get full servicing before I leave Vegas.Awesome Customer Service
by Jayre12 on 04/13/2017My service advisers catch of a recall that was unknown to me. Also had my truck washed and delivered to me within the time frame promised.Great Dealership and Service
by Gary_Katherine on 04/11/2017Our experience was great. The service was friendly and the entire process was streamlined and effective. We would definitely recommend Findlay to our friends.Love My Sexy Red Truck
by margarita on 03/15/2017Adam was so great he answered all my questions. Adam respected that a short senior lady wanted a red truck with a black racing stripes. I love my truck!!!!!Newell was wonderful!
by HomemadeHealth on 02/28/2017I was worried that I wouldn't be able to get the car I wanted but Newell worked with me and I was able to drive away in my new Cruze.Christian went above and beyond for us!!!!
by mkaveny85 on 02/27/2017Christian was very amazing, took the time to deal with me and my pickiness, test drove lots of cars with me, and really got to know my story and my family. I would never use anyone else. It also helped that he was bilingual and helped when… we struggled to understand in English. I will be bugging him anytime I or family are looking for cars!
Chevrolet Silverado 1500
Chevrolet Equinox
Chevrolet Colorado
Chevrolet Silverado 2500HD
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- English
- Spanish
Joseph, we're happy you found our staff to be so supportive during your experience here at Findlay Chevrolet. Feel free to reach out to us if you need anything. Have a wonderful day.
by Nyla Silvester on 04/05/2025