Findlay Chevrolet

Experience was not satisfactory at all. After I called to see if I could file a GAP Insurance claim to cover the expenses from a total loss, as it was from a 2014 Chevy Spark I purchased years earlier, I was told on the phone that finance could help. 30 minutes and 11 miles later, I was given the runaround. Understandably frustrated, I had the displeasure of seeing an elderly woman named Diane. I immediately started telling her of my frustration and she interrupted me and told me to shut up so she can give me information. After she gives me bogus information that didn't help me in the least, I told her I did business with Findlay and did not appreciate being told to shut up especially after I spent my money on their cars. Diane very rudely replied that she didn't appreciate being told what to do. I didn't know explaining my frustration because of falsified information leading to wasted gas and time was telling her what to do. It doesn't matter at this point, I will no longer do business with this dealership anymore, and the people I have praised Findlay Chevrolet to will most definitely be told to look elsewhere. So thank you diane, you and your incompetence and rude behavior have lost business and any mention of findlay to potential car sales from me or anyone I talk to. And another thing, make sure that front desk clerk knows what she is doing before she gives anyone any piece of information so that she won't waste gas and time!