Gregg Young Chevrolet of Omaha
Customer Reviews of Gregg Young Chevrolet of Omaha
Review type:
Thank you
by Calandtbull on 12/30/2014Josh is a professional. I understand he was recently promoted. Well deserved. His high level of service and dependability is why I return to your dealership for service work on our Malibu and Corvette. Thank you. Cal BullHi Cal and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Josh is a great asset and we're thankful to have him on our team. We appreciate your business and we look forward to seeing you for your next service appointment! Pat Lund | Service Director
Silverado lease
by sguinn72 on 12/28/2014The sales people were friendly and helpful. The did what was necessary to get my what I wanted for a price I could afford.Thanks for your outstanding review! We're glad to hear that our team was friendly and helpful! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Adam Hansen | Digital Marketing Director
Awesome Customer Service at Gregg Young in Omaha, NE
by Donald_B on 12/19/2014There is not much to say for the GREAT Service I received from all four employees. Everyone was courteous and very helpful. Everyone worked their magic so that I may take home two awesome vehicles. Thanks to all!Thank you for sharing your experience with us, Donald! Our team works incredibly hard to exemplify our commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Pat Lund | Service Director 402.572.8080 plund@gychevy.com
Gregg Young Chevrolet
by Michael_RB on 11/26/2014updated 12/11/2014Guy Ingles, Roy Wood, and Josh Brown were all very helpful during our recent car purchase. Gregg Young Chevrolet is very customer oriented.Michael, we're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that Guy, Roy and Josh were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Adam Hansen | Digital Marketing Director
ABC's of Gregg Young "Always Best Care" For Every Customer
by topbanana1954 on 11/26/2014I believe what sets Gregg Young apart from other dealers is the professionalism of each employee. Offering coffee or pop while waiting for services is an added perk. I always enjoy speaking with the salesman, Justin Riddle, who originally… sold me my vehicle.Thank you so much for taking the time to provide such great feedback. Each employee is a valued member of the team! We're glad to hear that Justin and the rest of the team were able to give you an overall positive experience. Don't hesitate to reach out if you have any further questions or needs. Pat Lund | Service Director
New 2015 Colorado...and others
by MikeKylie on 11/12/2014updated 11/24/2014The 2015 Colorado we just purchased is the 5TH vehicle in 3 years that either myself, my wife or a member of my immediate family has purchased through Gregg Young. Each time has been an "above excellent" experience from sales to finance… office to service and its what keeps us coming back now and for years to come.Thank you Mike, we love hearing about customers that have a pleasing experience at our dealership and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Take care! Adam Hansen | Digital Marketing Director
Cherrese Washington
by Cherrese on 11/11/2014updated 11/24/2014I had a very smooth, friendly, and timely experience with Gregg Young. I was preapproved online on Friday, and in the same day, Charles, the sales manager, called me and was very friendly and informative. He promised to take good care of me… along with Keith "KT." Charles called me on Saturday inviting me to come in as soon as I could so that they could meet my needs, so I went in, KT gave excellent help to me, I found the car I needed and drove away very excited. Thank you so much for a great experience and a great start to a lasting relationship!I am happy to hear that your time spent with Charles and Keith was a pleasing experience. We pride ourselves on the high level of our service excellence. If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future. Take care! Adam Hansen | Digital Marketing Director
Generally good service.
by Drawdoow on 11/05/2014updated 11/21/2014Joshua took good care of me. The free loaner vehicle is a real time saver and the expedited check-out in the garage is nice. I had a water pump replaced for $800. Pretty pricey, although I realize all the parts that have to be removed to do… the job. So the labor cost is understandable but the part was marked-up anywhere between 100 and 200%. Maybe you should treat parts like tires and match anyone else's price. The "tire monitoring system" message was overlooked for the third consecutive visit which precludes me from viewing other information.Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please dont hesitate to call us if youd like to discuss them in greater detail. Pat Lund | Service Director
Laura Dart
by LauraDart on 11/05/2014updated 11/21/2014Outstanding service, super fast. So nice that you guys clean my car when I bring it in. (Any way you could change from Brian to Laura Dart in system?)We're completely committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. We value our customers and we look forward to seeing you on your next visit. Pat Lund | Service Director
The only place to take your vehicle!
by Coquette1 on 11/14/2014I really appreciate the quick turn around. I had to have my car towed and they were able to get it in, fixed and back to me in under 24 hours!We appreciate your kind words. We feel our service department is what makes our dealership special. Reviews like yours help us to make sure that we're meeting the needs of our customers and were glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Pat Lund | Service Director
Smart move to a Malibu
by jhebrink on 11/03/2014updated 11/14/2014Always great service by friendly people. I drove Hondas for 20 years, but I'm a Chevy driver now thanks to Gregg Young.Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident that they made the right decision. I am happy to hear about your positive experience with us. Take care! Pat Lund | Service Director
Chevy Equinox being serviced under warranty
by AndreaMccune on 10/17/2014updated 11/10/2014Joshua in Service took wonderful care of me and my situation. They were quick to repair and provide me a rental free of charge while my car was being serviced. Great job! Wonderful Customer Service!Thank you for writing about your visit with us, Andrea! I am happy to hear that Joshua was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Take care! Pat Lund | Service Director
Service on my Chevy Traverse
by ELKkiller on 10/30/2014Christopher Degan welcome me and made the feel at home right away.I got my Traverse back in time to head back to Lincoln for a Doc's appointment.We are truly grateful for this awesome review! We are thrilled that Christopher was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Pat Lund | Service Director
excess oil use
by DeanCox on 10/19/2014We found out that a problem that we had pursued while the car was under warranty and no problem was found, is now up for discussion again. And if the problem is valid, it will still be covered under warranty.Thank you for taking the time to write this great survey. It is wonderful to hear that our staff was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Pat Lund | Service Director
Excellent Customer Service
by Kathy_M on 10/14/2014K.T. did an amazing job working with me to find the right vehicle. He went above and beyond my expectations.Kathy, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that K.T. was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Take care! Adam Hansen | Digital Marketing Director
Service visit for transmission leak
by hskrrick32 on 10/14/2014The newbie service advisor was great and the service manager as always, went out of his way to make me happyThank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions please feel free to contact us. Pat Lund | Service Director
Tawni Altom
by TawniAltom on 09/30/2014updated 10/10/2014I have never had bad service since the purchase of our Tahoe - John Callahan is a great Service Representative and has always made my visits wonderful! Thank you for your continued amazing customer service!!Thank you for taking the time to write this great survey, Tawni. It is wonderful to hear that our staff was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Pat Lund | Service Director
Dream Car
by BigSump on 09/29/2014updated 10/10/2014They went above and beyond to get my trust and business. Very professional and very good at their word. Gave the best deal of any dealership in the country!! Seriously!!!! I have searched for a deal on this car-(Lime Rock Green) ever since… chevy came out with them.Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Take care! Adam Hansen | Digital Marketing Director
new truck purchase
by Daniel_616 on 10/08/2014Paul and Gary went above my expectations in taking care of a customer. We had a minor issue to work through and they handled it very well and made sure i was happy. It says alot about Greg Young Chevrolet.Thank you for taking the time to leave this 5-star review! I'm pleased to hear both Paul and Gary went above and beyond your expectations during your vehicle purchase. We hope you're enjoying your new truck! Best Regards, Adam Hansen | Digital Marketing Director
Gregg Young is outstanding!
by susie007 on 09/22/2014updated 10/06/2014Would like to thank Joshua Stahr and Chris Deegan for their professionalism and friendliness. My recall repair was handled quickly and an additional part was ordered and installed in a timely manner. Love, love, love having my car… vacuumed and washed each time I have an appointment. Well done !Thank you for writing about your visit with us, Susie! I am happy to hear that Joshua and Chris was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Take care! Pat Lund | Service Director
Car Service
by Hauwa on 09/17/2014updated 10/06/2014It was very easy, I simply dropped off my car and picked it up later. My service attendant Mr. John Callighan was very pleasant and helpful. The only thing I will change about this was that I had to pay for gas for the rental, this is not… great because this was a recall that I had to drive 20 mins to fix. I think something should be done about this to better the experience of customers.Hi and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! John is a great asset and we're thankful to have him on our team. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Pat Lund | Service Director
Thank you so much for your excellent review! We appreciate your support and are thrilled to hear about your positive experience at Gregg Young Chevrolet. We look forward to assisting you again in the future! Sincerely, Patrick Hale - Customer Experience Manager - Patrick.hale@gyautogroup.com
by Gregg Young Chevrolet on 09/25/2024