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Gregg Young Chevrolet of Omaha


17750 Burt St, Omaha, NE 68118 (map)
Today 8:00 AM - 9:00 PM
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Service Rating
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Yes (3) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
Leaking tires
Written by Coach_Dryden55 on 01/20/2015
updated 02/06/2015

I had been told you fix flats for free. About 9 months ago, I exchanged tires with a friend, who was selling his vehicle, his tires had a lot of tread left and mine did not. This was done by another dealership. After continuously loosing air in all four tires, I had to inflate them every week or two for the last 9 months, I brought my Suburban in and had you remount and balance all four tires. Turns out the rims were not polished when the swap was made by the other dealship. I expected to pay for at least three tires to be mounted and balanced and maybe get one for free. When I picked up the vehicle and asked what I owed, I was told "nothing, we fix flats for free." Do you think I will ever go anywhere else for service on my Suburban.....nope! Thanks.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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gychevy on 02/10/2015
Dealer Response
Thank you for sharing this great feedback with us. We feel our service department is what makes our dealership special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Pat Lund | Service Director
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