Archie Cochrane Ford
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Customer Reviews of Archie Cochrane Ford
Review type:
Ford
by Holli Kov on 10/30/2024
updated 11/06/2024
My experience was amazing! They were so helpful and walked me through every step necessary.
96 reviews
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Periodic Maintenance
by CLAYS2011F150 on 06/29/20152011 F150 that the crew at Archie's Quik Lane has been servicing since purchase new. All folks in the facility are always pleasant, knowledgeable, and extremely competent. First Class service people...recommend them, always!!! Never a… complaint!Exhaust temperature recall
by Pakin3146 on 06/29/2015Service was great and the job is done well. However I have been trying to get a hold of the service manager for over two weeks now. The part they replaced was in exhaust temperature sensor on my pick up has been recalled. I called Ford… corporate and talk to them about it and they said that the dealership had to request the refund for the funds that I paid to have it repaired I have not heard back from the srevice manager at all. Would really like to get this taken care of.Ford
by MJS7750 on 06/30/2015Ford Escape....The staff was great about showing all the features the car had and how to use them.Great truck buying experience!
by cabbey91 on 06/23/2015Ford F150. Chris Teini was great to work with as a salesman. I will recommend this dealership to all my friends and family.Honest and friendly
by jdford5693 on 06/08/2015updated 06/22/2015Quick Lane is always friendly, accommodating and honest. I had an oil change and told them I thought it might be time for some brake work. They were honest and told me my pads were fine and explained when I might need them serviced. They… could have sold me something I didn't need, but they were honest. That is hard to find in a car service shop. I"ll be bringing my Ford Edge back every time!Great place
by Lfaf03 on 06/19/2015I appreciate all they did. I think this was our third or fourth time in and they voice been quick and courteous We also always bring our vehicle to have oil changes here.clean facility
by ronnieg5484 on 06/15/2015all went fine & everything was taken care of - would be nice if they ran it thru the car washGood Job Done at Archie
by filzr on 06/11/2015Everything was great with the experience up until I drove off the lot. Literally turned onto King Ave and the gas light went off. I have never bought a car before where they left you driving on fumes. Also was promised oil change cards and… never received them.Trustworthy, honorable service!
by Dukester399 on 06/05/2015The 2015 F-250 Crew we selected was perfectly duplicated on Archie's property, several units for sale looking exactly alike with the same window stickers, in accessories.... Jay Leishner has been a trusted auto friend for many… years. Without our immediate knowledge, Jay checked the "build-dates" and compared prices. He saved us $530.00 on the exact truck we desired which allowed us to have the bed coated immediately! That is a level of service and dedication money can not buy and it is exactly why we will do more business with Archie Cochrane Ford, good folks you can trust! Bill & Sheryl DukeGreat same day service!!
by Admor453 on 06/07/2015I wish I had the name of the man that I talked with about my ford. ....he was great! Very quick, honest and helpful in getting my escape repaired and back to me on the same day and avoiding what could have been a rough day or two..my… thanks again....Pushy, aggressive, manipulative sales tactics. BEWARE!!
by carbuyer262 on 01/08/2015In December 2013 I went in to Archie Cochrane to buy a new 2013 F150. I had done extensive research and shopping and knew what I wanted. I just wanted to choose a vehicle and get their best price. The salesman was extremely pushy,… abrasive, condescending, demeaning, argumentative, borderline abusive. He tried all the tricks in the sleazy salesman book in an attempt to manipulate me. He wouldn't listen to what I wanted and kept pushing me toward a different engine and driveline. He wouldn't give me a price and kept pushing the paperwork process along as if I had agreed to buy the pickup that I repeatedly insisted that I didn't want. I eventually walked out, told the sales manager why I was leaving and left. Never did get a price for the work pickup they were pushing. It's astonishing to be treated so horribly and even worse when it's such a major purchase - even the smallest product at WalMart has the price clearly listed before you buy. This is the worst sales experience of my 60 years. I will never do business at Archie Cochrane Motors again, including repair or service work. BEWARE of this dealership and their manipulative sales tactics. I went a half mile further down the road and found the Ford pickup I wanted, one year used, at the Chevy dealer and bought it. They treated me well and gave a fair price.these guys [non-permissible content removed]
by negs on 10/25/2014Bought not one, but two cars from these folks. A little overpriced but they had exactly what I was looking for at the time. A few years later I wanted something else and we made a deal over the phone. I drove two hours to the dealer to… pick up my new vehicle and not only did they raise the price $5000 but they would not give me my keys back to the vehicle I drove there. Bad.... very bad business folks -BEWARE
About our dealership
Hi Holli, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Heath Knoll on 11/07/2024