Archie Cochrane Ford
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Dealership Service Review
service Rating
Exhaust temperature recall
Written byon 06/29/2015
Service was great and the job is done well. However I have been trying to get a hold of the service manager for over two weeks now. The part they replaced was in exhaust temperature sensor on my pick up has been recalled. I called Ford corporate and talk to them about it and they said that the dealership had to request the refund for the funds that I paid to have it repaired I have not heard back from the srevice manager at all. Would really like to get this taken care of.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No