Archie Cochrane Ford
Today 8:00 AM - 8:00 PM
Customer Reviews of Archie Cochrane Ford
Review type:
Ford
by Holli Kov on 10/30/2024
updated 11/06/2024
My experience was amazing! They were so helpful and walked me through every step necessary.
96 reviews
Sort by:
Professionalism
by mutrok1 on 08/31/2015At a last moments notice, I made the decision to purchase a CPO 2014 Ford Taurus. From the point of contact until the moment I drove off the lot, my experience at ACM was great. Michelle and the staff worked hard to be sure to meet all of… my requests from financing to features of the car. They stayed late and worked as a professional team to go beyond every expectation that I had. Thank you!Just "looking"
by lyninmt on 08/26/2015drove through the lot to "look" at the new Edges, ended up buying a 2015 Edge from Mike Eaton. He was great to work with. everyone treated us very well. He did an excellent job of explaining all the new upgrades to the Edge. The finance… team was very good to work with- patient and explained all things involved very well. Overall was a good experience in buying a new car.New Tires
by taterbug48 on 08/24/2015I needed tires for my 2012 F150, at 50k the factory ones needed replaced. I went to Jake and instead of buying the same tires Jake "upsold" me to a better tire. I am glad he did, and I am glad I listened. They are quieter and smoother than… the old ones even though they are an LT tire. Thank you.Awesome Experience
by brelje85 on 08/17/2015We bought a 2015 Ford Explorer...We purchased our vehicle from Michelle McPherson, we would like everybody to know she was fantastic. She was very knowledgeable, answered all of our questions, and were not pressured in any way. When we come… back to Archie Cochrane we will be doing business with Michelle again. Thanks Michelle! When I come in to get an oil change I will come in and say HI! Thank you, Debbie BreljeHappy Customer
by Roberta6482 on 08/17/2015John on the red team is an amazing man he has been very helpful to answering my questions and making sure that what is done on my car is done in a timely manner. He also looks up prices and lets me know what expense I have on up and coming… work so that I can save for the work to be done. The Red team does a fantastic job.A Fantastic Car Buying Experience
by wvmille on 08/13/2015GREAT service from Dennis Lynch in sales and the entire team. Perfect car at a price that fit my budget. My second vehicle from ACM and I will be back, for both service and any car in my future.2015 F250
by jedgington81 on 08/11/2015Was on vacation and was very quick to get us back on the road with a new truck.We will be back
by Paradize on 08/07/2015Quick, efficient and rather inexpensive. Pleasant staff.Great service
by ginamfitz on 07/29/2015updated 08/06/2015I called few days before and they got me right in for an appointment. I was early, and they serviced my vehicle right away. Fast and convenient.great service
by mitch1746 on 07/30/2015I be back for more vehicles every time I need one if you continue to provide the service I have received so far.Great service
by Qsmomma on 07/29/2015I had an oil change and tire rotation and the young man who I spoke with was wonderful. Very polite and respectful! I was in and out in no time with no problems. Very happy!!supreme dudes
by grooveyman on 07/08/2015updated 07/22/2015They just had their act together. They treated us like customers. We arrived late in the day and they stayed until we were satisfied with everything including the finance department.Brake Service
by GottaHaveIce on 07/09/2015updated 07/20/2015Brake Service. Done timely and affordably. Communicated the worked needed and done before suggested timeframe.Great service
by Bruce1937 on 07/13/2015Nate with the Blue team did a great job getting the work done and getting my car back to me. I had to have it towed in when the battery went dead. I would recommend Nate to anyone. He is outstanding.Great Job Guys!
by brianrenville on 07/11/2015Purchased my 2nd new vehicle in 7 months, both experiences were excellent! Thanks guys!Dependable Service.
by Chiquita8535 on 07/12/2015As always, the service was excellent, and the staff were all very friendly, professional, and helpful. I keep my Fords for a long time, and drive a lot of miles, so the good service at Archie Cochran's is important.Ford Explorer
by MH18682 on 07/06/2015You guys did a great job with my Explorer! I didn't have to wait at all when I showed up for my appointment, and it was finished in the said time frame. I'll be back soon!Excellent customer service
by Katiek75 on 06/21/2015updated 07/02/2015Staff was very helpful, worked very hard to get my payment where u needed it to be. From sales management, my sales associate, and financing were friendly and very professional. I appreciate the excellent customer service I received. Great… customer service is hard to find anymore. Thank you for everything!Fantastic Service and Customer Relations
by asavo14 on 06/23/2015updated 07/02/2015I bought a CPO vehicle and the remote starter that had originally came with my Edge was old and the wires were coming loose. So, Ford offered to take the old one out and replace it with a brand NEW one that is Ford's brand! I was so… excited and I really appreciate that Ford is taking care of that for me!! I am definitely impressed by the communication between service and sales, and everyone made my first buying experience so easy! I look forward to buying another Ford in the future :)great services
by Jrobbins23 on 07/02/2015very pleased with my service John on the red team was very helpful and took care of it very well everything was fixed to satisfaction on what I asked them to dovery pleased with my service john on the red team was very helpful to carrabas… very well everything with fixed to satisfaction for more on what I asked them to doGreat Service, Friendly People
by Shaun5070 on 07/01/2015I really appreciated the rides to and from work and the service done to take care of my truck. I also enjoyed the break I got with my warranty covering the majority of my final bill. I only have one minor complaint and that is with the two… phone calls I made the week prior that was never returned from the dealership. Other than that I had a great experience and would recommend this dealership to family or friends.
About our dealership
Hi Holli, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Heath Knoll on 11/07/2024