EchoPark Automotive St. Louis
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Customer Reviews of EchoPark Automotive St. Louis
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Aaron Valdez!
by K Marquart on 05/30/2025
We sold our Toyota Highlander. Aaron Valdez was professional & provided us a smooth courteous experience. Highly recommend!
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Aaron Valdez!
by K Marquart on 05/30/2025We sold our Toyota Highlander. Aaron Valdez was professional & provided us a smooth courteous experience. Highly recommend!Pleasant and smooth experience
by Magda on 05/23/2025I had a pleasant and smooth experience with Brian T. Entire process was stress free and fast. I'd highly recommend Brian.Low stress, Win-Win Experience
by Emundo on 04/17/2025Very smooth process, my buyer Mimi Angarita offered a fair and reasonable price, no haggling required! A great experience overall! Thank you Mimi!Above and beyond!
by Kelly on 04/13/2025Was a little skeptical at first but working with Brian Thomas was a great experience. Highly recommend for an efficient and easy way to sell your car. Brian was professional, straight forward and transparent. He went above and beyond in… making sure we were comfortable and happy with the process. The offer for the car was more than far and above trade in value.happy echo park customer
by carrie on 04/01/2025updated 04/08/2025Jonathan Kinum was my sales specialist and was very personable, patient, and customer-centered. Other staff experiences I had were considerate, such as with financing specialists, who kindly answered questions I had without making me feel… dumb. This was my first experience buying a car and it was great! I had no issues and the process from start to finish was 2 hours long, not all day. I appreciate Jon for staying later than usual to help me with my sale experience! Echo Park is definitely different from other dealers. I love how they have a clean facility and that they are warranty-centered. I am super happy with my car and happy to have a warranty!Sell it!
by Eric on 04/04/2025Great place to sell your car. Brian was fantastic to deal with & he walked me through the process easily.Brian is the best!
by PSR 624 on 03/12/2025updated 03/19/2025What an absolute great experience. Top price paid for my car and Brian is amazing. So nice and accommodating. I HIGHLY recommend Echopark.Beyond helpful
by Jake on 02/26/2025I recently purchased a vehicle with three help of Tim and Hunter, both were incredibly friendly, patient, informative, and made it an overall great experience.Sold Infiniti QX30
by PKeener on 01/04/2025updated 01/13/2025Brian Thomas was fantastic to work with. Selling my car at EchoPark was painless and the offer shared online matched the out-the-door quote. Check them out if you’re interested in buying/selling!Easy and simple trade
by Terry on 12/06/2024Easy and simple trade.Above and Beyond: Jimmy's Exceptional Service at EchoPark
by Caitlin Riley on 10/14/2024Jimmy (or is it John? He goes by many names, but let's stick with Jimmy) was hands down one of the best car salespeople I've ever worked with. He went above and beyond, making sure I got the best deal possible. Even though I bombarded him… with a million questions, he stayed polite, respectful, and super patient through it all. Not only did Jimmy handle all my concerns like a pro, but he also made the experience comfortable for my daughter, even letting me test drive with her in the backseat. I never heard of EchoPark before this, but now I can't imagine going anywhere else. I'll definitely be back for my next car, and I’ll be telling everyone to ask for Jimmy—the guy who can handle it all (and fellow left-hander, might I add)! Thanks again for a great experience.Great experience
by Jenny A on 09/11/2024Fantastic car buying experience! Nik did a phenomenal job showing me cars and making me feel like it was a comfortable and no pressure environment. He was knowledgeable about cars and sat down with me to search for cars that were what I was… looking for and in my price range. Highly competitive pricing for their vehicles. Well organized and easy process from start to finish! Highly recommend.fast in and out
by Mike Broussard on 08/30/2024updated 09/06/2024Saw a Jeep that met the criteria I have been looking for, and EchoPark was priced way cheaper than the two dealers I had been talking to. I reserved the car online, worrying the price was too low to be true - but I worked with a salesman… over the phone and they had everything printed off and ready for me when I arrived, after I drove an hour. I was in and out in 30 min, the car was perfect - easiest experience I've had so far buying a car. I've referred two of my friends to them so far. If you want the same car as every other dealer, but thousands cheaper and not spend the entire day getting passed around, then this is the place to go.Great Car, but dealbreaker over hidden dealer fees
by Bewildered Customer on 06/23/2024My experience was interesting yesterday...I've never been to purchase a car from a place that forces you to use their own financing. I had gotten preapproved through my credit union and was told that I could not use them, but had to use… their list of lenders (which was charging over 1.5% higher than my bank). I worked that out and then test drove the car and was prepared to purchase the car and was told that they only took cash, no checks, as a good faith hold to purchase (which was of course, non-refundable). Then I was informed that the dealers fees were almost $600 and was also going to be forced (I was told it was not an option) to purchase an inside and outside protection service of almost another $600, so just know going in, the wonderful price they advertise isn't what you are going to really pay. It was a deal breaker for me, so left. It was a shame, because I was going to purchase the vehicle without haggling.The worst mansplaining I've ever experienced
by Teri in STL on 02/27/2024This was one of six dealerships I visited while shopping for my car, and the only one where the salesperson mansplained his way out of my business. I shared that I was paying cash, and Elijah (knowing NOTHING about my financial situation)… tried to convince me that I made the wrong choice. Even when I gave him some of my situation, he doubled down on why I should have asked HIM before committing to a plan of action! I told him that I did not want a car that had been used as a rental. He again tried to convince me that my preference was invalid, and that I should reject my own life experience in favor of his opinion. When the woman training with him was going to get a second car for me to drive, he also tried to control how she worked. She was attempting to be of the best service to me, while he had some idea about parking the other car first and letting me wait. I attempted to call the manager and tell him all of this. He had no voicemail or email for me to talk with him. I was told he would get the message and contact me back. Instead, the message was passed to Elijah and HE tried to contact me. Just wrong on so many levels!
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