Friendly Chevrolet
Customer Reviews of Friendly Chevrolet
Review type:
Better than expected
Please read
by Valerie63 on 04/12/2015updated 04/29/2015I only deal with the express lube guys . They're always nice . I usually walk right into there door and they take it from there. HOWEVER the other service advisors at the desks are kinda rude - mostly the lady, that's in an office close… by the service desks. Bu Not the cashier lady .Happy camper
by thebirdman24 on 04/25/2015Had to get my oil changed and I was in time crunch. I was able to get my car in immediately and had time to have them give it a wash (which was needed), I was extremely happy with how quickly they had my car ready to go.Thank you so much for your review! We really appreciate your business and are so happy that our staff could provide great service to you and your vehicle. We look forward to serving you again! Best, Patrick Johnson | General Manager
Friendly Chev
by jmbjelland on 03/30/2015Jake Roe did an excellent job helping me find the truck I was looking for. I had visited a competing dealership in Rogers, MN. I told the salesman there what options I would looking for and he said they didn't have any of those on the lot… and could not order one for me. I then talked to Jake Roe and he said they didn't have any trucks with those options either, but he could get one for me from another dealer if that is what I wanted. This attitude and willingness to help me get exactly what I was looking for is what keeps bringing me back to Friendly Chevrolet.Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience with Jake at Friendly Chevrolet Fridley! If there is anything else we can do for you just give us a call! Patrick Johnson | General Manager
Friendly Chev
by tihrke2k on 04/01/2015Top notch experience! "Friendly" and "very helpful" doesn't begin to do enough to describe my experience. Well above and beyond everything I expect from a good car buying experience.Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Best, Patrick Johnson | General Manager
Thank you!
by Deritha on 03/09/2015updated 03/23/2015Eric was helpful and we feel that we were able to make an informed decision about our purchase. Not pushy and will be back to see him in the few months to buy another vehicle from him.Thank you for leaving us this great review, Deritha. We are very happy to hear that Eric could be so helpful and knowledgeable during your visit with us. It is of utmost importance that our guests leave our dealership confident that they made the right decision. We look forward to seeing you back again in the future! Take care. Best, Patrick Johnson | General Manager
how I rated my dealer
by SunnyMpls on 03/05/2015updated 03/19/2015The only reason #3 doesn't get a 10 is that I would appreciate being able to have an appointment for an oil change. I was lucky this time and got right in, but that is not always my experience.Thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Patrick Johnson | General Manager
Happy
by Grandmaof3 on 03/02/2015updated 03/19/2015I appreciated the ride back and forth. My car was done quickly. Very much enjoyed talking to the young man that drove me back and forth.At Friendly Chevrolet Fridley, our number one goal is customer satisfaction. We are very happy to hear that your service was completed in a timely manner and that you enjoyed your recent visit with us. We hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best, Patrick Johnson | General Manager
new lease
by winsdawn on 03/03/2015updated 03/16/2015I came in to the dealership with the intent of buying a used vehicle because that's all I thought I could afford. The salesman (Chris) reviewed leasing with me and I was pleasantly surprised that it was a great option for me. He made the… whole process smooth and was very helpful. He was personable and made me feel at ease during a stressful time for me.Thank you for taking the time to share this wonderful feedback! We are very pleased that Chris could make your visit smooth and pleasant, and we believe that's how every car buying experience should be. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Patrick Johnson | General Manager
Chevy Trax
by rcjohnson23 on 02/27/2015updated 03/05/2015We worked with salesman Dion Kennedy he was very helpful, he answered all of our questions, he didn't rush us into any decisions, he took the time to figure out the best car for us. This was the first time I have bought a new car and he… made the process very easy and fun I'm loving my new Chevy Trax.What an enjoyable review to read! It is reassuring to know that Dion provided you with a hassle-free and welcoming shopping experience. Friendly Chevrolet Fridleys primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Im happy to hear that you left our dealership feeling confident about your purchase. Dont hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook and Twitter to gain access to our exclusive specials. Patrick Johnson | General Manager
What's this for.????
by JRDAELY on 02/16/2015updated 03/05/2015It was a warranty issue, my heater blower was malfunctioning and my mileage was 49,600 so I wanted to get it taken care of. Unfortunately it was not covered by my Chev. coverage and I had to use my extended coverage and that is a $200… deductible. Ugh. I was disappointed at that. But things could be worse I guess. It's a 2010 Malibu and I may need to up grade soon so it will be interesting as to what I want to do.Its unfortunate to hear about your recent visit to our dealership. Our customers are our top priority, and we do apologize if your vehicle's service needs have not been met. If youd like, please contact me at your earliest convenience. Id like to further understand what happened and see if we can make this up. I look forward to hearing from you. Patrick Johnson | General Manager
Great Service
by dixiet on 02/27/2015Leandro Paguio was efficient and very informative. The warranty and recall work on my car was completed in a timely matter and I was kept informed throughout the process.Thank you for leaving us this wonderful review. We are very happy to hear that Leandro could be so efficient and informative during your visit and that your service was completed in a timely manner. We look forward to servicing you again. Be sure to follow us on Twitter and like us on Facebook to get exclusive specials! Best, Patrick Johnson | General Manager
Diesel
by ADDC on 02/05/2015updated 02/20/2015Mark C. is ALWAYS a joy to work with and ALWAYS goes the extra mile to make certain that we are cared for! THANKS MARK!Thank you for the feedback! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. If you haven't yet, check us out on Facebook and Twitter for access to our special offers! Patrick Johnson | General Manager
Friendliest dealership around
by Lawerence69 on 02/02/2015updated 02/20/2015I had to have some recall work as well as other things looked at on my 2013 Traverse. Since I was going to be without a vehicle for at least 1 day they got me into a loaner( which with an infant you kind of need a vehicle) they performed… all the work and gave me a call about 2 days later saying my vehicle was done and my out of pocket costs were $0. Which was a surprise to me because I figured it would at least cost something to figure out what else was wrong wit my vehicle. I have always been treated very well whenever I go there and will definitely purchase future vehicles from there.Lawrence, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Patrick Johnson | General Manager
Great Service
by Andielynn55 on 02/03/2015updated 02/20/2015I went in to get a few things done on my car. A couple of recalls, oil change, headlight change and my brakes and rotors changed. I received calls from Anita throughout the day to keep me updated on the progress and about what work needed… to be done and quotes for everything. When she called me about my brakes, she quoted me $406.00 for new pads and rotors, she then called me back to ask who told me I needed new brakes and pads. Turns out all I needed was the rotors machined and new pads so my quote went down almost $200.00. It was very reassuring, knowing they really checked out my car and seemed to be looking out for me, the customer, and giving me the exact service I needed and also saving me money. I bought my car there and have always taken it there for service but this was by far the best service I have received there so far. I will continue to bring my car back for any service needs, knowing it and I will be well taken care of. Thank you.Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Patrick Johnson | General Manager
2015 Chevy Silverado
by Bike_thunder on 02/18/2015Chris is very approachable, helpful, knowledgeable, and friendly. He answered all our questions and is always available for additional questions that may arise.Thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear about your positive experience with Chris. If you have any further needs, do not hesitate to come back in for a visit. Patrick Johnson | General Manager
Great Service
by Stelz on 02/17/2015I am a repeat customer and have always received the highest possible service from Friendly Chevrolet. I wouldn't go anywhere else for my automotive needs.Stelz, first I would like to thank you for your loyalty to our dealership. Secondly, thanks for taking the time to write this review. We work very hard to ensure that each of our customers is 100% satisfied with the sales experience and we aim to turn every person that visits us into a repeat customer. Please continue to visit us whenever you have questions, and well continue to provide great service! Patrick Johnson | General Manager
Friendly Chev is fantastic!
by LDJohnson on 01/08/2015Fantastic Service and Friendly people. Met my expectations. Great value for product. I'm smiling. The wait was pacified with free popcorn and pop.Thank you for using our service department and the kind words about our dealership. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Dont hesitate to ask if there is anything else we can do to help you. Patrick Johnson | General Manager
Thanks
by Josh5246 on 01/06/2015Brent was very professional and took the time to work with us from the time we walked I to the store til we finished our purchase. We will recommend his services to all our friends.Josh, thank you so much for the wonderful review of your experience at our dealership. Brent is one of the best at his career and your review is spot on. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers. Thanks again for your business. We will be there for you for many years to come. Patrick Johnson | General Manager
Great dealership
by DerekAr on 01/07/2015Mitch Robinette did a great job as our sales person. He was knowledgeable & honest. We got a great price on our 2014 Cruze & I got more than expected for my trade. We will definitely be back. I truly believe u guys have great deals & I love… using your service department when needed.Derek, thanks for this marvelous review and congratulations on your new car! We are so pleased that Mitch was able to provide you with such exceptional service. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Patrick Johnson | General Manager
My New Silverado
by Michael_F1 on 01/07/2015Very Friendly and cordial atmosphere by all the people I came in contact with at the dealership. Salesperson was extremely personable and helpful in making the visit very satisfying.Michael, thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the sales experience. We look forward to working with you again. Take care! Patrick Johnson | General Manager
Friendly Chevrolet is the place to buy
by dmann89 on 01/06/2015My experience at friendly chev was great I visited at least 6-7 dealerships test driving trucks and trying to find the best deal and to find a truck I would be happy to drive everyday. Friendly met my expectations and got me the exact truck… I wanted and for a price i was willing to pay. The other dealers I visited treated me with such disrespect and made me feel like they could care less if they sold me a truck and they were not willing to negotiate the price of the truck. Friendly Chev was by far the best deal and made me feel like my purchase truly mattered I would definately come back to friendly for my next vehicle purchase. Overall im extremely satisfied with the whole buying experience and look forward to doing business again in the futureThank you for sharing your experience with us! Our team works incredibly hard to exemplify our commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Take care! Patrick Johnson | General Manager
Chevrolet Silverado 1500
Chevrolet Equinox
Ram 1500
Thank you for taking the time to provide this feedback, Valerie. Our customers are our greatest asset and we value your business. We appreciate your feedback as it helps us grow as a dealership. Your comments will be reviewed with our team and please dont hesitate to call us if youd like to discuss them in greater detail. Sincerely, Patrick Johnson | General Manager
by friendlychev on 04/30/2015