Friendly Chevrolet
Dealership Service Review
I went in to get a few things done on my car. A couple of recalls, oil change, headlight change and my brakes and rotors changed. I received calls from Anita throughout the day to keep me updated on the progress and about what work needed to be done and quotes for everything. When she called me about my brakes, she quoted me $406.00 for new pads and rotors, she then called me back to ask who told me I needed new brakes and pads. Turns out all I needed was the rotors machined and new pads so my quote went down almost $200.00. It was very reassuring, knowing they really checked out my car and seemed to be looking out for me, the customer, and giving me the exact service I needed and also saving me money. I bought my car there and have always taken it there for service but this was by far the best service I have received there so far. I will continue to bring my car back for any service needs, knowing it and I will be well taken care of. Thank you.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes