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Customer Reviews of North Country Ford Lincoln

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16 reviews
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  • That was Easy

    5 out of 5 starsby Eric Betts on 02/22/2025

    Went to the Dealer Saturday morning, asked for James, went for a test drive, I ran it by the boss, got the truck and all good. The salesman was not pushy, it was really awesome. The finance guy was real very nice and he worked with what i wanted to pay.
    • Eric, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

      by Kerry Valdez on 02/26/2025

  • Escape

    5 out of 5 starsby Lynette on 12/07/2024
    updated 12/16/2024

    Everyone was friendly from sales to financing. It was a good experience. The sales person John was helpful in going through the electronics in the vehicle.
  • Self

    3 out of 5 starsby Suebbee on 11/10/2024

    Fine but should have had Matt included. Said they would send but not confirmed
  • 23’ Bronco Big Bend

    5 out of 5 starsby Casey B on 10/21/2024

    Nathen and the entire sales team went above and beyond to reach my needs. They were able to get me exactly what I wanted. We couldn’t be happier! Thank you North County Ford!
    • Hi Casey, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

      by Aurora Saccone on 10/23/2024

  • New Bronco Sport

    5 out of 5 starsby Brooke A on 10/05/2024

    Great experience as far as car buying goes! They worked as efficiently and detailed as I could have asked for, including for my trade in. Majaaz in sales and Chad in financing were both wonderful!
    • Hi, we're pleased to hear everything was completed to your satisfaction! Safe travels!

      by Kiara Dou on 10/08/2024

  • Typical smooth talking [non-permissible content removed]

    1 out of 5 starsby Lutherscum on 10/02/2024

    Salesman insisted on financing the car there even though he knew that we had the money and we're going to get it from our credit union which does not charge a financing fee. Basically cost us more money and a $500 financing fee and other fees that we did not have to worry about with our credit union so now we refinanced and found this out. Typical smooth talking [non-permissible content removed] car salesman got money for dealership typical [non-permissible content removed]. Do not buy from these guys.
    • Hi, thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. Please give a call to Tim Reil at (763) 427-1120 and we will do our best to make this better. We hope to hear from you soon.

      by Beckett Adams on 10/04/2024

  • 2024 f-150

    5 out of 5 starsby JOHN2907 on 08/23/2024

    very satisfied Dave went and found a truck with my color and motor size because north country did not have one went to Iowa to retrieve it
  • Purchased Explorer ST

    5 out of 5 starsby Chris C. on 02/09/2024

    Great experience, knowledgable sales person and staff.
  • Good Service, Good Car

    5 out of 5 starsby Maxwell on 01/22/2024

    I bought a used Honda accord from this dealership. Scott and the rest of the staff made it a very seamless process. Even had some issues with a battery shortly after and they replaced it with no charge. Now everything is running smoothly and I am enjoying my new vehicle.
  • Nancy Hagert

    5 out of 5 starsby Nancy Hagert on 09/19/2023

    Was a very fast process -to the point and I feel I received the best service and best price after shopping around for 3 months from Wis to Mn. Within 24hours i had an appt (with Jake Jonas) to view the car and purchased it my first trip there. Very happy with everything.
  • North Country Ford

    5 out of 5 starsby Brianpmt on 09/16/2023

    I found a 2014 Ford Taurus and fell in love with it. I bought it, took it home and had one problem with it. The radio didn't work. I brought it back and Charlie fixed it and got it back to me. He did a fantastic job and I appreciate it greatly.
  • New Truck purchase with a trade

    1 out of 5 starsby Timmybang on 04/03/2023

    The trade in process was very poor & frustrating. The sales manager actually said he would give me $500 more on my trade if I gave him a 5 star review rating, very unethical!! After being presented with aftermarket accessories and financing options I had to ask specifically about the $500 Ford accessory rebate and $1,000 cash allowance. It seemed if you didn’t ask you were not getting it. This was the second vehicle I have purchased from this dealership. I was very disappointed in my experience vs the first time.
  • Purchase Ford Bronco Sport

    5 out of 5 starsby Gregory on 01/07/2023

    I have purchased a vehicle at Luther North Country Ford in the past. That is why I returned to purchase a Ford Bronco Sport. My salesman is knowledgeable, pleasant and not "pushy". He truly wanted me to be happy with my purchase.
  • Poor Customer Service

    1 out of 5 starsby Tom on 02/23/2022

    I went in for an oil change and rotation. When I left my windshield was cracked. I brought it up to the service manager and he told me there was absolutely no way it happened in his shop. They looked at the video of my vehicle when I brought it in, and there was no damage visible. Probably one of the poorest excuses of customer service I have ever experienced. They will not be getting any more of my business, and I would recommend not wasting your time there either.
  • Old Corroded Battery!!

    3 out of 5 starsby mgmdickson on 06/29/2020

    We purchased a 2013 Ford Escape from Luther North Country Ford. They told us they did an 'all-points' check on the vehicle before we drove it off of the lot. One week later the battery was dead. We lifted off the battery cover and everything was corroded! They did replace the battery free of charge, but I sure would like to know if they do an 'all-point's' check why this wasn't discovered. We never really got an answer when we asked that question.
  • Best online Minnesota Ford Dealer

    5 out of 5 starsby eivind on 03/12/2009

    When I contact dealers to make a purchase, I already know the exact model I want, have my financing in place, and am interested in bottom line price only. I want no add-ons, no cross selling on financing, no hassles. For me, buying a car should be no more complicated than buying a pair of jeans...take it to the counter and check out. Since I have done all my homework prior, the only thing I am really shopping for by the time I contact the dealer is price. For my latest purchase (2009 Ford F150) I had inquired at many dealers throughout Minnesota about a specific Ford F150 I was interested in purchasing. I only contacted dealers which already had the model I wanted in stock. Half the dealers did not respond to my e-mail inquires or did so several weeks later. Not so with North Country Ford in Coon Rapids. Steve Walsh responded to my inquiry within an hour of my sending it, giving me all the information I requested. Over the next week and many e-mail exchanges about options and price negotiations, I was always responded to in a timely manner. In the end, I purchased my truck from Steve because he had the best customer service hands down AND most importantly, the best price. Arrival and departure at the dealer was just as I had requested; no hassles, no cross selling, no surprises. Drove 200 miles for the deal and would do it again in a heart beat. If you are not a fan of the traditional showroom sales tactics, and prefer to buy your vehicle online, you owe it to yourself to contact Steve Walsh [violative content deleted]. He and the people at North Country Ford "get" what online auto purchasing is all about. It is also worth noting that the end price was about $1500 lower than the "best" no haggle price at Apple Valley Ford for the exact same model and sticker price.... with only a little online haggling involved!

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