North Country Ford Lincoln

by Chris C. on 02/09/2024

Great experience, knowledgable sales person and staff.

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by Maxwell on 01/22/2024

I bought a used Honda accord from this dealership. Scott and the rest of the staff made it a very seamless process. Even had some issues with a battery shortly after and they replaced it with no charge. Now everything is running smoothly and I am enjoying my new vehicle.

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by Nancy Hagert on 09/19/2023

Was a very fast process -to the point and I feel I received the best service and best price after shopping around for 3 months from Wis to Mn. Within 24hours i had an appt (with Jake Jonas) to view the car and purchased it my first trip there. Very happy with everything.

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by Brianpmt on 09/16/2023

I found a 2014 Ford Taurus and fell in love with it. I bought it, took it home and had one problem with it. The radio didn't work. I brought it back and Charlie fixed it and got it back to me. He did a fantastic job and I appreciate it greatly.

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by Timmybang on 04/03/2023

The trade in process was very poor & frustrating. The sales manager actually said he would give me $500 more on my trade if I gave him a 5 star review rating, very unethical!! After being presented with aftermarket accessories and financing options I had to ask specifically about the $500 Ford accessory rebate and $1,000 cash allowance. It seemed if you didn’t ask you were not getting it. This was the second vehicle I have purchased from this dealership. I was very disappointed in my experience vs the first time.

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by Gregory on 01/07/2023

I have purchased a vehicle at Luther North Country Ford in the past. That is why I returned to purchase a Ford Bronco Sport. My salesman is knowledgeable, pleasant and not "pushy". He truly wanted me to be happy with my purchase.

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by Tom on 02/23/2022

I went in for an oil change and rotation. When I left my windshield was cracked. I brought it up to the service manager and he told me there was absolutely no way it happened in his shop. They looked at the video of my vehicle when I brought it in, and there was no damage visible. Probably one of the poorest excuses of customer service I have ever experienced. They will not be getting any more of my business, and I would recommend not wasting your time there either.

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by mgmdickson on 06/29/2020

We purchased a 2013 Ford Escape from Luther North Country Ford. They told us they did an 'all-points' check on the vehicle before we drove it off of the lot. One week later the battery was dead. We lifted off the battery cover and everything was corroded! They did replace the battery free of charge, but I sure would like to know if they do an 'all-point's' check why this wasn't discovered. We never really got an answer when we asked that question.

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by eivind on 03/12/2009

When I contact dealers to make a purchase, I already know the exact model I want, have my financing in place, and am interested in bottom line price only. I want no add-ons, no cross selling on financing, no hassles. For me, buying a car should be no more complicated than buying a pair of jeans...take it to the counter and check out. Since I have done all my homework prior, the only thing I am really shopping for by the time I contact the dealer is price. For my latest purchase (2009 Ford F150) I had inquired at many dealers throughout Minnesota about a specific Ford F150 I was interested in purchasing. I only contacted dealers which already had the model I wanted in stock. Half the dealers did not respond to my e-mail inquires or did so several weeks later. Not so with North Country Ford in Coon Rapids. Steve Walsh responded to my inquiry within an hour of my sending it, giving me all the information I requested. Over the next week and many e-mail exchanges about options and price negotiations, I was always responded to in a timely manner. In the end, I purchased my truck from Steve because he had the best customer service hands down AND most importantly, the best price. Arrival and departure at the dealer was just as I had requested; no hassles, no cross selling, no surprises. Drove 200 miles for the deal and would do it again in a heart beat. If you are not a fan of the traditional showroom sales tactics, and prefer to buy your vehicle online, you owe it to yourself to contact Steve Walsh [violative content deleted]. He and the people at North Country Ford "get" what online auto purchasing is all about. It is also worth noting that the end price was about $1500 lower than the "best" no haggle price at Apple Valley Ford for the exact same model and sticker price.... with only a little online haggling involved!

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