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Customer Reviews of Mills Ford

Review type:

Overall rating

5.0
5 out of 5 stars

(2 reviews)


Customer recommendations:

Yes (2)|No (0)

2024 F350

5 out of 5 starsby Joe1234 on 11/14/2024

I was looking for a new 2024 F350. I test drove one at Mills, but it wasn't exactly what I was looking for. It didn't take long for the sales manager to locate one at a different dealership and arrange a dealer swap. Mills also gave me a great price on my trade in. Everyone at Mills that I interacted with was professional and listened to what I wanted in a vehicle and found that vehicle for me.
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The following reviews are more than two years old. They are not included in the overall rating.
64 reviews
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  • Great service!

    5 out of 5 starsby RidingRoger on 03/28/2016
    updated 04/06/2016

    Came to have full service. Employees knew what to do, got a courtesy ride home, Mills called when it aS finished, came and picked me up took me home. Car runs great. It does not get any better than that. Thanks Mills.
  • great service and friendly

    5 out of 5 starsby lundfishing on 04/05/2016

    just had a key programed, but got treated like a star
  • Amazing service, will recomend to everyone!

    5 out of 5 starsby Brandonlempa on 03/29/2016
    updated 04/05/2016

    They did all they could and then some to help get me the right car for me, I was very unclear what I wanted and he did all he could to put me in the car that was best fit for me.
  • Great Service - Satisfied Customer

    5 out of 5 starsby Stevens30 on 03/30/2016

    Mills Motor has a huge inventory, so going there to look at vehicles is a plus. We purchased a 2013 Ford F150 that was FORD Certified Pre-Owned with a warranty. We had a knowledgable sales person, Renee, who showed us every option in the pickup. And she also took the time to answer all our questions. Financing went smoothly!
  • Excellent customer service

    5 out of 5 starsby alleekatt00 on 03/28/2016

    I got in touch with Chuck Cole because he had helped us purchase a vehicle before. He was willing to take the time to email me as well as meet with me when it was convenient for me. I told him what I was looking for and he found the Suburban. I loved it instantly, but it was my husband that had to be convinced. Since my husband wasn't able to be with me, Chuck allowed me to take the Suburban home to show my husband. He was very impressed and felt like it was an awesome find. I got to drive it home for good that night! Overall, I am always impressed by the service at Mills Ford. I am a life-long customer!
  • Another good service experience

    5 out of 5 starsby Mrmitch16 on 03/26/2016

    When I bring my truck into Mills to have it serviced I feel confident that it will be done right. Your people have always been friendly and have taken the time to listen first and then explain what needs to be done. When they're done they take the time to explain what they've done and make sure you understand. In my book that is what service should be! Thank you
  • GREAT SERVICE

    5 out of 5 starsby pfleming5099 on 03/17/2016

    Did a great job on my Lincoln MKX. Was a great experience working with Eric H.
  • Mills Review

    5 out of 5 starsby ruthiebye on 02/16/2016
    updated 03/03/2016

    I have had outstanding service with Mills. They are always helpful in answering my questions and the service of my Lincoln has been great. My husband and I had many years of great service there and now in his absence I have occasionally had to call on Eric Holmvig to assist me and he is the best. So kudos to all of you there.
  • Great service you have my buisness!!

    5 out of 5 starsby Angela78 on 02/24/2016

    This was my first visit to Mills ford for a service oil change and tire rotation on my ford edge. I was very satisfied. everyone was friendly and helpful. Monty did a nice job keeping me informed on the progress and what to expect during my visit. I was excited to see my car had been washed and dried and looking great when I left and that they had even washed my dirty winter floor mats. great service, fair price, Ill be back in 3000 miles for my next oil change!(:
  • Great service

    5 out of 5 starsby Ryanbodell on 02/14/2016

    Eric Holmvig and the service techs were awesome and helpful... They were both helpful and very knowledgeable about the issue with my truck. Eric made a very stressful situation not so stressful and he worked hard to get the issue resolved in a timely manner. The mechanic Shawn appears to have done a great job upon my inspection of the vehicle.
  • Nice salesman

    4 out of 5 starsby 2015baby on 02/04/2016

    2015 FordEdge. Car buying in itself is a long,tedious day but all in all we had a good experience. Chuck Cole was a very nice young man and enjoyed him very much .
  • 2012 Ford Flex

    5 out of 5 starsby garyono1 on 01/29/2016

    The veh1cle is a 2012 Ford Flex, red in color. The car was in like new condition. The staff was very helpful in every way. They said if there was any problems, just bring it in and they would take care it. If I have any questions about the car they would help me with the answer. Thank you for the good and quick service.
  • Great service. Friendly staff.

    5 out of 5 starsby Sporter63 on 01/05/2016
    updated 01/19/2016

    My entire experience was good, from the phone in appointment thru the service received in the shop.
  • Great car, and great experience

    5 out of 5 starsby Svmk0827 on 01/05/2016
    updated 01/19/2016

    We we were very pleased with Joe Miller the sales person he was interested in what we wanted. Helpful with the information we needed To purchase our Ford Escape We haven't had a chance to drive it as we left town for late Holiday Thanks the Gergens
  • Efficient and Friendly Service

    5 out of 5 starsby Catprincess on 12/28/2015
    updated 01/09/2016

    I used the Quick Lane service to get my oil changed. I am a regular Mills customer. I return to your dealership because of employees like Monte Becker. He is friendly and efficient! Not fond of your new business model for the Quick Lane service, but as long as you have employees like Monte, I will return. Others in your service department could take a lesson in customer service from Monte!
  • Quick and efficient

    5 out of 5 starsby Jennifer6790 on 12/28/2015

    Everyone was courteous.helpful and friendly. Courtesy driver was friendly and informative.
  • Service

    5 out of 5 starsby Service1420 on 12/27/2015

    We bought my 2011 Escape in January of 2014. We felt rushed by the sales person that day. She brought the car to our house, which was nice but we would have liked to just pick it up the next day. The car was not washed and all the options were not explained to us. I had to go into Mills at a later date to learn how to operate all the functions on the car. I have had all the service work done at Mills since purchasing the vehicle and I have been very pleased with the service and work done. The staff have been very pleasant and efficient to work with.
  • Pleasurable new car shopping

    5 out of 5 starsby PaulaNDuane on 12/22/2015

    We had three vehicles in mind the Focus, Fusion and Escape. We chose the escape for the AWD, Ruby Red color, the heated cloth seats were a bonus! Our salesman was friendly, listened and found us a vehicle that had all we were asking for. The loan department and Ford got us a fantastic rate and the price was fantastic on the vehicle as well. Everyone at Mills Motors were helpful, friendly and very informative on options. Our salesman walked thru all the features on the vehicle and how to use them. We are very pleased with our new 2016 Ford Escape and thank you Brian Smith :)
  • Wonderful staff

    5 out of 5 starsby clortman on 12/14/2015

    I bought a 2010 ford Taurus and I can only say good things when talking about how I bought it. The service was awesome and Mr. Griggs was so helpful. He made buying my car a fun and easy experience.
  • Personable, trustworthy & honest staff!

    5 out of 5 starsby AlyssaWright on 12/10/2015

    I purchased a new 2016 Ford Escape. The staff was extremely helpful, satisfaction better than expected, best dealership I have worked with. Very happy all around from beginning of process to end. Will definitely refer others to here and will be my first stop for any of my future car buying needs. Thank you!
  • Sales associates get to know their customers

    5 out of 5 starsby Jjohnson5411 on 12/03/2015

    This is the fifth vehicle we have bought from Mills. All of them have been through sales associate Don Griggs. He has gotten to know our likes and tastes in cars and trucks. He works with us and we usually end up getting something better than what we planned on purchasing, whether it's a better price or package on a vehicle, or in the case of our most recent purchase, a vehicle we hadn't even considered. And this car was way above our expectations. We never saw ourselves owning a Lucerne, let alone the CVX! We look forward to many pleasant miles on the road and a continued friendship with Don and his family.
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