Customer Reviews of Fischer Honda
Satisfied Customer
byon 11/21/2023
My experience I guess was ok. There is usually a young man in the service department named Matt. Well he’s not there anymore. They moved him to parts. So I had to deal with Joe who is now in the service department. Long story short I like Matt better. But they took care of my vehicle and it is working fine. I have been visiting Fisher Honda for quite a few years. They always do a great job.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Fischer Honda is the Best!
byon 10/13/2023
The service department is tops. They are knowledgeable and not out to take unwarranted money from customers. I’m a single woman. The guys at Fischer make me feel cared for and they are very respectful. I’ve taken my car for schedule maintenance for 4 years. The previous owners took it to Fischer as well.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Mr. Eric S Jackson
byon 09/11/2023
Todd always, always, always is incredibly efficient and honest.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service manager issues
byon 06/26/2023
So I will start off this review saying that the service done to my car was done thoroughly and was done by a friend who is a lube technician he messaged me on Facebook and let me know what was going on with my vehicle blah blah blah now today June 26th I had an appointment at 7:30 a.m. I'm having issues with my driver's seat belt not properly retracting I arrived at the building the service manager Darrell greeted me and asked me why I'm there I'm a past employee upon purchasing my vehicle from them I received two free oil changes the second one was good The first one it took two hours to get the oil change done I left them a bad rating because of it after being a past employee I know it doesn't take that long to do an oil change especially a warranty oil change so back to today in 26th I was denied service by Darrell the service manager due to me leaving a one-star review for my oil change taking over 2 hours and having to sit at the dealership with my eight and a half month pregnant girlfriend So now I wasted my time and my gas for an appointment that was not upheld due to the service manager acting like a child
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Fischer Honda
byon 09/06/2018
Great service. Honest employees. Got my vehicle and others done very quickly and efficiently. Would recommend to anyone!
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Honda Review
byon 06/03/2016
I was not able to arrive in a timely manner due to traffic delays on I-94. I was greeted right away by Nichole...she zipped through the paperwork....and the mechanic began ....In no time the car was ready...complete with car wash! Thank You!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service for CRV
byon 06/03/2016
I have a Accord and a CRV and get all my service done at the Honda dealership. I am always pleased with the service as it is prompt and with estimate. Everyone I deal with is always very courteous.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Myself
byon 05/29/2016
Can't believe got my brake done In a hour.awnson!!thankyou!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Check up oil change 160,000
byon 04/10/2016
Love fisher Honda service department!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Greatest Service ever
byon 04/09/2016
Really enjoyed the quick professional service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service on 01/21/2016
byon 01/24/2016
I came in for an oil change on my 2010 CR-V. I am retired and do not drive a lot so I wondered if an oil change was advisable since the last one was 6 months ago. I was told within a month I should have it done so I scheduled at mutual convenience. I discussed a possible rim leak on the right front tire and that was investigated. I also requested wiper blade inserts and that was done. This time the technician remembered to change my viscosity setting to 100% for which I was grateful. This has been forgotten during previous oil changes. Wait time was not long and, as always, everyone was pleasant to interact with. That's why I come back to this dealership. Honda is a good auto but service is so important and just for that fact I will consider a Honda again when I am ready to purchase a new vehicle.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Not great
byon 01/11/2016
Went in for routine scheduled maintenance and was informed by maintenance department that car needed more work than anticipated. Paid for extra work but car is now making noises it didn't make before. Not sure what to do, they also told me the tires I bought there a year ago are in need of replacement. Feel they don't really have good mechanics anymore,
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable
Excellent service
byon 11/28/2015
I came in for just a change to snow tires and an oil change, but when I was told the rear break pads were shot, and that they could be replaced that day and in a hour and a half, I felt greatly relieved that I would be safe and on the road as quickly as humanly possible. I feel ver well cared for at Fischer Honda!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Paied off longer trip to Ypsi
byon 10/15/2015
I traveled to the dealership at Ypsi because the dealership has better rating than the one in Ann Arbor and it turned out as great choice. They were so attentive to my request and fixed my CRV in a cheaper way, cramping the heat shield instead of replacing it, even though they could have just lie to me. Also they made a very little mistake and when I raised question to fix it, they did not seem annoyed at all and recognized that they made the mistake and fixed it.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Service
byon 09/11/2015
Always fast and efficient at Fischer.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Satisfied Customer
byon 09/05/2015
The Dealership performed quality work and exhibited respectful customer service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great service, good dealer!
byon 07/17/2015
I bought my Honda Accord in 2005 from Fischer Honda and have had free oil changes and great service for the last 10 years. Thanks for the great work you do!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Steering shaking
byon 07/12/2015
This time this guy done excellent job on the tire . My car won't shake no more .
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Staff, Great Work!
byon 08/16/2009
I've been taking my Civic to Fisher Honda for several years now and although the facilities are older than surrounding Honda dealers, the staff are wonderful. I'm always greeted with a warm welcome, and set up with their spare rental if my car is going to be longer than two hours (since I live 50 minutes away). The staff have been more than accomodating to me and my busy schedule and many occasions. And they have done an exemplary job taking care of my baby, the Civic. I'm looking into selling my car soon and buying a family member's car which, unfortunately, is not a Honda. I have to admit, I will miss the staff friendliness and the honesty of the workers. I'm dreading selling this car, as not only has it been the BEST car I've ever owned, but this service has kept it in tip-top shape for the past six years.
- Recommend this dealer? No
Above Average Service
byon 03/05/2008
Fischer Honda is located downtown Ypsilanti and this is probably the smallest Honda dealership in the area. They do seem to try harder though as a result. The building and facilities are old but the staff performed an oil change on my Accord quickly and competently. I did have to make an appointment though. Last week I was told the wait would have been over an hour but with an appointment I was in/out in 15 minutes.
- Recommend this dealer? Yes
Fischer Honda tries to make the service experience hassle free. Ask about Free Powertrain Warranty and Free Oil Changes! Receive a complimentary car loaner if you have a Honda recall or any service over $300. Need a ride somewhere or need to be picked up? Let us know. We can help. (734) 483-0323
3 Comments