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Customer Reviews of Crest Lincoln

Review type:

Overall sales rating

5.0
5 out of 5 stars

(10 reviews)

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10 sales reviews
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  • NEW NAVIGATOR

    5 out of 5 starsby Bob and Mary on 09/02/2025

    As this is our third new Lincoln from Crest we had a good idea of what to expect, Excellence. Crest isn't the only dealership that we have gone through the doors of, but it's the only one we leave as new car owners. I called our usual salesperson, Chris Tessmar, as we were in the area and wanted to see what was available. After leaving a message we were surprised to get a return call from him while he vacationed out of state. Chris made arrangements for our visit where a car was selected with the assistance of Porsche, the actual sale occurred a few days later when he returned. Chris and Angela Robbins handled the paperwork, and we left with the car. Crest's service center has always cared for us and our cars in the past and I'm confident that the caring will continue.

  • Good Customer service

    5 out of 5 starsby Keith D Neal on 07/07/2025

    Create really worked with me by helping me get my vehicle and the pricing was very affordable

  • Crest Lincoln in Sterling Heights

    5 out of 5 starsby Erika192 on 03/11/2025

    This dealership was amazing. I requested to look/drive a car and was able to get in the next day. Jordan had it all ready for me to drive. I loved the car and was able to get all the paperwork done and out the door by the following day. They took care of the loan and insurance paperwork. Everybody there was so nice and accomodating. Go there for your next vehicle!
    • Hi, your comments keep us motivated and working hard for all our guests! Safe travels!

      by Nia Sterling on 03/13/2025


  • Crest Lincoln 2925 Nautilus Lease

    5 out of 5 starsby JimmieB on 02/25/2025

    Thorough, efficient, knowledgeable, and best of all friendly and personable.
    • Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

      by Theo Sanders on 02/27/2025


  • First time at this dealership

    5 out of 5 starsby Shannelleb on 06/06/2024

    Sales person, he was very knowledgeable knew exactly what I should do and what I need it. I will be renewing my lease with this dealership and sales person the house at the dealership, very friendly and made me feel welcome thank you

  • New Aviator

    5 out of 5 starsby John L. on 04/23/2024

    Excellent experience!! Our salesman Roger was the best, he looked after are every concern. The Lincoln dealership and all the people worked together to make this process easy and exciting.

  • Crest Lincoln vehicle purchase

    5 out of 5 starsby Acmemac on 04/11/2024

    Vehicle purchase was easy, punctual, and efficient. Highly recommend Crest Lincoln.
  • 2023 Lincon Nautilus

    5 out of 5 starsby Satisfied on 03/22/2024

    I had a very pleasant purchasing experience. My salesperson was knowledgeable and very helpful in my selection of vehicle.
  • 5 Star Crest Lincoln

    5 out of 5 starsby Tonia C. on 03/21/2024

    Best car buying experience ever… The entire process was quick and stress free!
  • 2023 Lincoln Nautilus

    5 out of 5 starsby 123abcd on 03/07/2024

    Pleasant and answered all questions asked quickly without much of the sales head-fakes other dealers present customers with. Post-sale review of the vehicle was very detailed and covered all aspects and options included. Financing options were clear-cut without hidden traps. Assisted in linking my phone with the vehicle's software, wi-fi, and blue tooth. Likely my most favorable dealer experience so far.
The following reviews are more than two years old. They are not included in the overall rating.
53 sales reviews

  • Awesome customer service

    5 out of 5 starsby Deborah on 06/08/2023

    I emailed Crest Lincoln to ask about information and got an immediate response with the numbers I requested. The information was clear and concise.

  • 2023 Lincoln Nautilus

    5 out of 5 starsby BLewandowski on 04/10/2023

    Paul Billeci was referred to me through a chain of people & did not disappoint. He was responsive to every communication, question & request; all in a timely fashion! Everything promised, was delivered. This transaction was seamless, from beginning to end.

  • My 2019 Lincoln MKZ 3.0T

    5 out of 5 starsby James on 08/27/2019
    updated 09/09/2019

    They did everything they could to find the car I wanted and planned the delivery around my schedule. Lucy Jakey was great!!!!

  • Love my car

    5 out of 5 starsby tmroz03 on 11/19/2018

    We bought a 2019 MKC. Beautiful car, it took a while to come in but that is not the dealers fault. Delays in the building process. We have only had it a few days but so far it is just great. Roger Tauck is our salesman and was great to work with. We are very happy.

  • Very Pleased

    5 out of 5 starsby 1Punchy4u on 10/21/2017

    I have nothing but good things to say about Crest Lincoln and their staff that made purchasing my vehicle memorable.

  • Excellent inevery way.

    5 out of 5 starsby jdboring1 on 09/22/2017

    From the minute I walked into the dealership for the first time until I drove away with my new Lincoln - everything was First Class. Mike was a very impressive salesman in listening to my needs and more than surpassing them all. I strongly recommend Mike, their Finance Department, and the whole Crest Lincoln Team!

  • Good experience...mostly

    4 out of 5 starsby sbrownell on 06/25/2017

    Took delivery of my 2013 Fusion Hybrid exactly one week before the 12v battery began failing...in a 5-year old car. I returned for service, and Nancy and Leroy took great care of me. The replacement battery was not billed, which was appropriate and for which I am grateful. Any car marketed as a high-quality used car should be equipped with a new battery if the existing is more than 3 years old. It's too simple, low-cost and considerate to the buyer not to do this. Finally, that this vehicle was owned by a smoker was expertly masked, which I discovered a few days after delivery. I didn't think to ask, but certainly will in the future.
  • Great service on New Car Purchase

    5 out of 5 starsby kmm0723 on 07/01/2016

    Worked with a very knowledgeable sales person. He was very accommodating and did exactly what he promised to do.
  • Crest Review

    4 out of 5 starsby rodguy707 on 06/23/2016

    I searched online for a vehicle and found what I was looking for. I called and the sales rep didn't seem interested at first but when I got there the next day things were totally different. He was very helpful and attentive to what I was looking for and the sales manager went out of his way so that everything worked out I would recommend my sales rep Josh and sales manager Leon
  • Great purchase experience!!!

    5 out of 5 starsby BMoore259 on 05/13/2016

    Josh was wonderful to work with. He answered all of my questions, was prompt, courteous and knowledgeable. Although he was not there when I picked up the car, Matt and another sales associate were excellent as well. I would recommend Josh and the dealership to anyone.
  • Great experience!

    5 out of 5 starsby vicolah on 04/04/2016
    updated 04/26/2016

    I needed a car fast and Steve Mo took care of everything in 24 hours. Everything couldn't have been better!
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