Customer Reviews of Serra Buick GMC Rochester Hills
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Oil Change
by Ebony J on 08/29/2024updated 09/05/2024Low in comparison to previous visits. My Oil light monitor was not reset and car was not washedSerra GMC of Rochester
by Ed12345 on 04/09/2023The service team at Serra GMC of Rochester is very knowledgeable, hopeful, and courteous. I specifically deal with and recommend Eric. Eric does a fantastic job to accommodate me and my schedule while getting my vehicle promptly and… professionally serviced. Eric goes up and above his duties as a service advisor to make sure I am completely satisfied. Even when an issue arose, Eric promptly and professionally rectified the issue beyond satisfaction.It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
About our dealership
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (248) 651-5500 to discuss your concerns, as your satisfaction is of utmost importance to us.
by Sue Tilly on 09/10/2024