Serra Buick GMC Rochester Hills
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Dealership Service Review
service Rating
Oil Change
Written byon 08/29/2024
updated 09/05/2024
Low in comparison to previous visits. My Oil light monitor was not reset and car was not washed
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Sue Tilly on 09/10/2024
Dealer Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (248) 651-5500 to discuss your concerns, as your satisfaction is of utmost importance to us.
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