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Customer Reviews of Hines Park Ford
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Great servies, clean looking and decent coffee.
by Cmastershoe on 09/02/2015When I went in I was set on getting a new Focus,but with the helpfulness of Ron Marsh, he was able to squeeze out more from me then I wanted to spend on a car I didn't know I was going to love. That's a 2013 C-Max Hybrid. I loved it from… the moment we test drove it. I tested a newer Focus too, but the C-Max just drives a lot nicer. It's like a spaceship comparied to what I was driving (99 Windstar). If you want to by a new car, you should see Ron, cause he's a great guy that deserves your money thrown at him.Best sales experience I have ever had, thank you Janet!
by KenHanovich on 02/28/2013updated 07/14/2025Just bought my 2013 Ford Focus ST from Janet K up at Hines Park Ford, and it was by far the best dealer experience that I have ever had. I have been to some dealerships where the business was good, no complaints for them. And I have been to… some dealerships that were just terrible trying to pressure me into a sale, and trying to only move their stock in disregard to what I wanted. Janet at Hines Park Ford was nothing like that, she worked with me to order me the car of my dreams! It was the first brand new car I ever bought so I was not sure of everything that I would have to do or how the process exactly worked and she was there the entire time to help me through it. After I signed the car I was in a hurry and had to rush out, but she invited me to come back to get a walk through on the features of it. I thought I had figured just about everything out by the next day, but I came back anyways just to see if there was something I missed. Boy am I glad I did that, she spent about a half hour to a whole hour walking me through every feature of the car and the MyFord Touch system that it came with! But it didn't even stop there, I noticed a scratch on one of the trim pieces that happened during the building of the car, she made sure that the service department took a picture and ordered the new part before I even signed for the car! I can not believe the excellent level of service that she gave me. I am for sure a customer for life with Janet, she was by far the best salesperson I have ever had the pleasure of working with.GREAT. BUY YOUR CAR FROM ALLEN O
by focusst3 on 08/03/2013updated 07/14/2025My experience at Hines Park was great. Al was very friendly and knowledgeable. I brought my car in for an appraisal and wound up leaving the same day with a new car. Highly recommend.Great experience buying a used car!
by johjoshu on 01/07/2014updated 07/14/2025I highly recommend Hines Park Ford to anyone in search of a new/used vehicle. I was treated like family from the whole Hines Park Ford staff from the moment I walked through the door. I recently purchased a vehicle from Allen O and he made… the experience very low stress and very easy. He is friendly, professional, welcoming and helps you explore your options instead of pressuring you into a decision.
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Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television