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Hines Park Ford


56558 Pontiac Trl, New Hudson, MI 48165 (map)
Today 8:30 AM - 9:00 PM
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Dealership Sales Review

5 out of 5 starssales Rating
Best sales experience I have ever had, thank you Janet!
Written by KenHanovich on 02/28/2013
updated 07/14/2025

Just bought my 2013 Ford Focus ST from Janet K up at Hines Park Ford, and it was by far the best dealer experience that I have ever had. I have been to some dealerships where the business was good, no complaints for them. And I have been to some dealerships that were just terrible trying to pressure me into a sale, and trying to only move their stock in disregard to what I wanted. Janet at Hines Park Ford was nothing like that, she worked with me to order me the car of my dreams! It was the first brand new car I ever bought so I was not sure of everything that I would have to do or how the process exactly worked and she was there the entire time to help me through it. After I signed the car I was in a hurry and had to rush out, but she invited me to come back to get a walk through on the features of it. I thought I had figured just about everything out by the next day, but I came back anyways just to see if there was something I missed. Boy am I glad I did that, she spent about a half hour to a whole hour walking me through every feature of the car and the MyFord Touch system that it came with! But it didn't even stop there, I noticed a scratch on one of the trim pieces that happened during the building of the car, she made sure that the service department took a picture and ordered the new part before I even signed for the car! I can not believe the excellent level of service that she gave me. I am for sure a customer for life with Janet, she was by far the best salesperson I have ever had the pleasure of working with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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