Customer Reviews of Zeigler Ford
Review type:
Easy buying process!
by Amy B on 07/17/2025
HZ Lowell is a great dealership! Bill Meier really cares about you as a customer and does everything he can to help, making dreams possible! Zach was also great to work with and really took the time to explain and go over all financial… options! Thanks again HZ team!
307 reviews
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Awesome Experience
by Wendy Wellons on 03/15/2020When it comes to leasing a vehicle, Ford is the way to go. Especially when it is with Zeigler Ford in Lowell, MI. My sales guy, Tim Geney was a pleasure to work with. Great personality, smart and knowledgeable. He worked very hard for me… and was able to make the best possible deal that met my needs. The entire staff is so easy to work with. Great job Zeigler Ford... keep up the good work! I look forward to my next visit.Tim Geney
by Allen Wizorek on 03/15/2020Tim sold my wife and I two vehicles. He went above and beyond to find the vehicles for us. Made sure we got the perfect vehicle for our family. Checked in on us after a little while to make sure the vehicles were still working out for us!… Best salesman ever.Go see Will!
by Sarah C on 03/15/2020I bought a 2017 Ford Fusion and I could not be happier! Will Walton helped me pick my new car out and get everything in line to be able to afford the upgrade without stress. He talked with me about my options and how I could purchase the… vehicle I truly wanted. Through extensive discussion we found my absolute dream car. Now, every time I see my car I feel proud of the car I drive, and confident that it is not only high quality, but has incredible support and warranty behind it. I know this is a long term vehicle for me, and I've never second-guessed the purchase. This is the second car I have purchased from Will, and I'll never buy one anywhere else. I recommend all my friends to buy from him, and suggest you do, too. You will NOT be disappointed!Great experience!
by jwilson on 03/14/2020Had such a great experience purchasing my new car at Zeigler Ford. Super friendly and honest guys. They were able to get me a very fair deal on my car. They even stayed late past the end of their shift to help get all all the financing… finished. Tim and the team really went above and beyond. Contact Tim Geney at Zeigler for your next car purchase!Bill Meier @ Zeigler Ford in Lowell
by Michele Strater on 03/13/2020Bill is an outstanding salesperson! He greeted us warmly & listened intently. He helped us find the perfect vehicle! We will definitely be back.😊Evan
by Evan on 03/13/2020Evan was extremely helpful in all areas, follow ups and questions answered, very professionalWill Walton
by Jenna Wymer on 03/14/2020I have now purchased my second vehicle through Will Walton at Zeigler Ford in Lowell and once again, he did not disappoint. It was quick, easy and I received the best costumer service. Will made sure I got exactly what I wanted and did a… great job of making sure I was taken care of to the best of his abilities. I will continue to purchase my vehicles from Will Walton and I look forward to working with him for many years to come!Great Customer Service
by Abby Fellows on 03/14/2020Tim was great to work with. He was friendly and helped us find the perfect car for us within our price range. We appreciated that we were able to communicate with him so easily by phone or text, and that he has kept in touch with us over… the last few months to ensure we are still loving our car. Jason was also great in assisting us with the financial aspects of the car buying experience! Thank you Zeigler team!Tim Geney is the best!!!
by Julie Shaffer on 03/13/2020After hitting a deer and unexpectedly looking for a car and not knowing where to start , I reached out to Zeigler Ford in Lowell and explained my situation, what I was looking for, my price range and some of the things I needed. Not only… did Tim Geney reach out to me and answer all my questions without any pressure he was so down to earth. He went out of his way to give me the best customer experience I have received in a long time. When I picked my car up at delivery he explained things that were done to my car during the safety inspection that I was not expecting. He went out of his way to touch base with me multiple times after the sale to check in on me and make sure I was still satisfied. It was the best car buying experience I have had and look forward to sending my family and friends to him. He is a great guy and actually listened to me . I am beyond thrilled with my car and my experience with Tim and the Zeigler Ford Family in Lowell!Best experience
by Danielle on 03/13/2020Tim Geney helped my family find the perfect vehicle for us! He made sure it was a smooth process and answered all of our questions! Definitely will come back when were ready for our next vehicle!Above and beyond!!!
by Jason B on 03/13/2020We recently purchased a car from Harold Zeigler Ford in Lowell after losing our van in a car/deer collision. All I can say is this place is AWESOME!! They treated us with total respect and helped us find the perfect car. They went above and… beyond the normal sales process to make sure we were taken care of. Thanks Tim Geney and Jason Cardis for all your help!Outstanding service!
by Outstanding experience on 03/12/2020Recently I went to Zeigler Ford to possibly purchase a new vehicle. I was approached by Tim Geney who said he could assist me. Tim was amazing. He took the time to find out what my needs and wants in a vehicle were. The process of… purchasing the car was quick and painless. He went over the options on the car and made sure I understood how they worked. So, I get an email from my new job. They have decided due to the pandemic, everyone will be working from home for 35 to 45 days effective immediately. Nate is bringing me a computer and I will be training via skype. Lol I will definitely purchase another vehicle from Zeigler Ford and would recommend them and Tim to anyone looking to ourchase!New Escape
by Christine on 03/12/2020Wonderful experience, Kirk Weiss was amazing to work with. Best experience I have ever had. Loving my new escape!Salesman (Miles Garn) made the difference!
by Tim D on 03/13/2020I think the salesman was the most impressive part of my experience at Zeigler. Considering he is pretty young (OK, I'm old) Miles Garn was knowledgeable, patient and as it turns out very honest in his dealings with us. At the beginning of… the sale, when asked if there were two keys to the vehicle. he said he only saw one. However he took some extra time to find the original folder and paperwork and secured that second key! Probably saved us $75! I would not hesitate to recommend him in the future!Excellent service
by Annie Dokter on 03/13/2020I bought a Subaru Impreza from Zeigler back in September, and I was impressed with how much the salesmen (Miles Garn was the one I worked with) work to find everything you want for your car within your budget. They go above and beyond to… connect with you and assist you through each step in the process. I have even gone back to the guys in the service lane are super willing to answer any questions or concerns you have. Zeigler works hard at maintaining good customer relations and has succeeded. I recommend anyone I know looking for a car new or used to Harold Ford Zeigler in Lowell.Ask for Miles!
by Chris Loving on 03/08/2020I can't stand car dealerships. Typically you get no transparency, have to play games to get pricing, and have to waste hours upon hours to finalize everything. My experience with Miles and the entire staff at Zeigler Ford was different.… Friendly, patient, honest. They didn't play games and I was in and out in no time! I've already recommended them and I will buy from them again.Chris is the man to see!
by Robert Weidmayer on 03/03/2020Chris was most helpful after my wife's accident. He took excellent care of her and got our Flex replaced quickly. Excellent job! Highly reccomendThe Harold Zeigler experience
by Josh and Kristina on 11/26/2019From the very beginning stages of our new car purchase Harold Ziegler Ford of Lowell rose to the top. I emailed from their website at 11:30pm on a Thursday and within 15 minutes I received a response from a real person letting me know that… they would reach out with the requested information as soon as the dealership opened the next day. They definitely kept their word, but managed to do so in a low pressure way. I had not provided my phone number, and preferred that they email me. They never asked for a phone number and responded to 6 or 7 emails without hesitation. I had also emailed a different dealership about the exact same type of vehicle and they would not give me any information without providing them with a phone number to reach me at. We were set up with a sales rep and a test drive at 9:30am on a Saturday. When we arrived our vehicle was out front and ready to go! My husband and I had wanted to test drive a few different vehicles, but hadn’t told them that in any of our conversations I I was nervous that it would be a problem. Chris Cisler was our sales rep and he was more than happy to make that happen. We never felt rushed, and felt like we could have driven 10 different cars if we wanted to. He encouraged us to take our time on the test drive and to enjoy it! We didn’t end of liking the vehicle that we had set up initially (no fault of the dealership) but fell in love with the second one that we tried. Chris was very knowledgeable on the Jeep that we had chosen and put all the steps into place to process our trade in, check on the recall that was listed (which had already been fixed prior to them listing it for sale) and began the financing process. Everything was very smooth and extremely simple. The finance manager Skip was quick and efficient and didn’t try to over sell. We brought the Jeep home that same day and already received a personal phone call from Chris making sure we were enjoying our new purchase, and to make sure that we didn’t have any questions or concerns. It’s definitely worth going through their dealership for you next car purchase!Expectations Blown Away
by Clark on 11/16/2019Like many people, I wasn’t looking forward to spending an entire day at a dealership in order to get a good vehicle. I did my research online and wanted to see a pre-owned Jeep only to find out it was already sold. So then I wanted to see… a Sierra, only to find out it was going away too. Even though I was about to give up Evan asked if he could show me an F150 that they just got in. I’m glad he asked because this truck is exactly what I wanted! Pampered clean, low miles, and accurate record of service! The entire process might’ve taken a few hours from start to signing but Evan was very conversational and made me comfortable and relaxed. Jason, the finance manager, answered all my questions and once again, made me comfortable. These guys lived up to the Ziegler’s reputation! Thank You Evan for being thorough helping me through what could’ve been a disappointing day!2019 F150
by Rusco on 11/02/2019Great experience working with Chris! No BS, smooth seamless transaction. We got a great truck at a great price!Great car, low pressure
by Patrick on 10/11/2019Bought a used Chevy Cruze from this dealer last week. The car is in great shape, they provided all the information I could ask for, and they sold it to me at a fair price without having to fight about it. My salesman was Miles, who made… the process very easy for me.
About our dealership
Welcome to Zeigler Ford of Lowell! Harold Zeigler's very first dealership celebrating over 40 years in business. Our full service facility is conveniently located on Fulton Ave in Lowell, MI. We take pride in giving You the Best Price upfront and A Great Experience before, during, and after your visit with us. You can read all of our customer reviews by going to www.hzlowell.com/reviews. We are fully invested in our community and you. Zeigler Ford, For A GREAT EXPERIENCE!
What sets us apart
We are committed to offering the best value on our fully serviced pre-owned vehicles. Also, best price guarantee on all of our new vehicles! Our Service Department is ready to service your vehicle by factory trained technicians as well!
Back to back Edmunds 5 Star Dealer, Back to back Cargurus Top Rated Dealer, 10X West MI Best and Brightest Employer
Drive 4 UR School, Host Pink Arrow Pride (Cancer benefit), National Cancer Society gala host, Flat River Outreach Ministries donors. We continually donate vehicles, amenities and time to our local schools and community events
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Cable Television
- Customer Lounge Area