Kia of Lansing
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Customer Reviews of Kia of Lansing
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KIA of Lansing for life!
by Gary Lehman on 03/02/2024
I just LOVE KIA of Lansing. I bought a KIA Soul about three years ago with the awesome assistance of Kody and their fabulous finance gal, Lisa. I had challenging credit but they got me into a new car. I recently went and test drove a blazer… but just didn't love it so stopped at KIA of Lansing to see what they had and fresh out of detailing was a very low milage used Sorento not even listed yet. I talked to, Kody he handed me the keys and it was a done deal I had to have it. Kody and Lisa worked very hard and even stayed late that night to secure me a loan with a far better interest rate, going well into the next day but, Lisa did her magic and made it happen for me when I didn't think it was going to. I'm SO happy with my new Sorento and most importantly LOVE it. I'll never stray from KIA of Lansing again they have a lifelong customer in me. I'm just a KIA guy! Thank you SO much to Kody and Lisa!!
thanks you two! -Gary
204 reviews
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Great Customer Experience
by klenzen on 05/07/2015My salesman Alex was friendly, helpful and made the experience easy. I had been to two other dealerships and had not even seen a sales person...Alex said hello to me and then let me look around...no pressure. Had he not had the professional… demeanor he had, I would not have asked for his card and eventually asked to speak with him when I saw the car I was curious about...then ended up buying.Review
by Elissa34 on 04/28/2015updated 05/07/2015Worked well with what I wanted and did everything to make it work for me so I could purchase a new car :)very happy customer
by ALRichmond on 04/28/2015updated 05/07/2015Everyone at kia were friendly, helpful, and fun. It was the best and most fun car buying experience I have ever had!! I've already told a few of my friends about Lansing Kia .Wonderful Experience
by Mary_Anne_B on 04/01/2015updated 04/09/2015Neil Miller is the first salesperson who has taken the time to explain ALL the various buttons on the dash console -how they work; what they are for - I was TOTALLY impressedLove Kia of Lansing
by Luewella on 04/03/2015Everyone is very personable. Not only concerned with our car needs but also cared if we were hungry, thirsty or comfortable. Awesome people at Kia of Lansing!!!Kia sale
by Gvlaker15 on 03/27/2015updated 04/02/2015Kody was very friendly and took the time that was necessary to make sure I was comfortable with my purchase.My experience
by Jeffreymcqueen on 04/01/2015The staff was knowledgeable, courteous, and friendly. They did every thing in there power to get the transaction credit enabled and vehicle off the lot.Mando--the Greatest!
by Cheryl_L on 03/15/2015updated 03/28/2015Mando, our salesman, was great! He made the shopping easy and found us just what we wanted in a car.Couldn't Be Happier
by James_Snider on 03/05/2015Armando was awesome. He was very personable, knowledgeable, and fun to talk with. He worked to get me a great price on my new car. The facilities were nice and clean. Associates were all friendly and worked as a team. Armando even took me… out to my new car after it was cleaned and fueled to show me how all the features worked. Very good customer service mentality.Great customer service
by Melissaladd on 02/28/2015updated 03/05/2015Mando was GREAT! He went above and beyond helping me and my family. I'm extremely glad I went to your office. I will continue doing business with Kia of Lansing and make sure all of my friends and family do too.Thank you Kia of Lansing!
by Staci0308 on 02/15/2015updated 03/03/2015Fantastic experience. They helped me make a decision and feel comfortable through the whole process. I had never bought a new car and I did not think it would be so painless!KIA of Lansing MI
by GregB961 on 02/19/2015updated 03/03/2015The salesman was really knowlegeable about the products that are being sold. This was very helpful in making a good decision about which vehicle would be appropriate for us to purchase. He worked with us through the whole process… explaining each step along the way. The "finance guy" came out to talk to us about different options of financing a vehicle. This was very surprising that he took the time to do this for I have never had that type of service before. Most of the time I would not meet the "finance guy" until everything was done and I was ready to sign the finalized paperwork. AND, the owner came and shook my hand and thanked me for purchasing a vehicle, along with offering any assistance that might be necessary in the future. The whole buying process was very awesome at Kia of Lansing which has surpassed the service that I have received at any other dealer.Quality Product & a Quality Team made me a Kia of Lansing Customer
by MSUFAN on 02/06/2015Although my salesman Neil did keep in contact through mail and email, there was never any pressure or nagging phone calling like at other dealerships. I appreciated the team effort in making sure I was taken care of by everyone from the… sales team to the owner.Great Kia Dealership
by Maryak60 on 01/17/2015updated 02/01/2015My salesman, Neil worked non stop to find a replacement for my Sportage after a terrible accident. He found exactly what I wanted and made the process easy.Exactly what we wanted!!!
by Turnerracing on 12/23/2014updated 01/02/2015We arrived just about closing time. Our salesman was about to leave for the day. He stayed along with the appraisal person and the credit staff. The salesman asked us what we wanted and brought around two choices for us to test drive.… They were both exactly what we wanted so the only difficulty we had was choosing between them.Great customer service and wonderful dealership!
by LisaFerra4 on 12/19/2014updated 01/02/2015The salesman was the best. He was not pushy and knew the vehicles in and out. I could as a question and he was on top of it. He really worked with me to get me the vehicle I wanted. Also, that the owner Skip Young came out to personally… thank me really meant a lot. I brought my son in a week later to buy a car from the very sames salesman Kody Slaght and we are both extremely pleased.The friendliest Car Dealership in Lansing
by Diandrea on 12/19/2014updated 01/01/2015Everyone was so inviting, polite, and helpful. Aaron Carter is the best Salesman I have ever had, he is sincere, informative and makes you feel and know he wants you to have what you can afford as does everyone at Kia. Awesome StaffBradley
by bchamberlain on 12/31/2014The salesman was very helpful and could answer all our questions. The amount of cars on hand gave us choices. Everyone was very nice.Awesomeness!
by Selenarubio23 on 12/19/2014I have never bought a new car before and when I showed up helpless and confused Mando Orta was so helpful and friendly that I was at ease. It was great to know I wasn't being taken advantage of. I would recommend Kia and Mando to any of my… friends or family!2015 Kia Sorento AWD
by ThadRose1 on 11/19/2014updated 12/08/2014My experience was AWESOME, Jeff did a great job. Thanks to Greg for getting the financing we could deal with. Everyone there was very polite and pleasant to work with. We will be back in 3yrs to lease or buy another.Loyal Patron to Kia of Lansing
by DebsKia on 11/19/2014updated 12/07/2014Jeff was very thorough in explaining my options and he did a great job reviewing the vehicles features. Additionally, all of the Kia Team members are friendly every time I visit the dealership whether it is for service, or for a new lease.… I appreciate the positive environment.
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