Kia of Lansing
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Customer Reviews of Kia of Lansing
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KIA of Lansing for life!
by Gary Lehman on 03/02/2024
I just LOVE KIA of Lansing. I bought a KIA Soul about three years ago with the awesome assistance of Kody and their fabulous finance gal, Lisa. I had challenging credit but they got me into a new car. I recently went and test drove a blazer… but just didn't love it so stopped at KIA of Lansing to see what they had and fresh out of detailing was a very low milage used Sorento not even listed yet. I talked to, Kody he handed me the keys and it was a done deal I had to have it. Kody and Lisa worked very hard and even stayed late that night to secure me a loan with a far better interest rate, going well into the next day but, Lisa did her magic and made it happen for me when I didn't think it was going to. I'm SO happy with my new Sorento and most importantly LOVE it. I'll never stray from KIA of Lansing again they have a lifelong customer in me. I'm just a KIA guy! Thank you SO much to Kody and Lisa!!
thanks you two! -Gary
204 reviews
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Kia of Lansing
by aprilsmith3 on 06/08/2017updated 06/19/2017Great service all the way around... from the shuttle to the mechanics!! Everything was handled in a professional and timely matter.Kia review
by Aurilio on 06/09/2017updated 06/19/2017The staff was courteous and friendly and they fixed my tire in a fair amount of time. Plus I like how they came and got me when the job was complete and walked me to my vehicle.Fast friendly service
by Loism5311 on 05/22/2017updated 06/06/2017My salesman was very informative and explained each step. The staff was personable and I didn't have as long a wait as I had anticipated.Leasing a New Car
by cherievan on 06/04/2017It was apparent that Mike Miller saw the dire situation I was in. His perseverance in getting me into a new vehicle was above and beyond the norm. He was very sympathetic to my financial situation, yet he didn't let that stop him from… getting me into a new vehicle. He also took the time to go over everything in the car so that I would be as knowledgeable as possible while driving it. My experience with Mike was great.Sales experience
by AmyReese on 05/27/2017I was pleased by the fast and friendly service. The entire process took less than 2 hours. Lansing KIA is a good place to buy a vehicle.Oil change through tremendous customer service!
by zsaylor on 05/09/2017updated 05/22/2017Steve who guided me through my oil change delivered tremendous customer service! I love Kia of Lansing and reccomend it to my friends!Fast and friendly.
by Leviathan1 on 05/08/2017updated 05/22/2017Scheduled my appointment online and they were ready for me on time. Led me to a waiting room with free refreshments. Came and got me when it was ready within the amount of time they quoted. Fast and super friendly service!experience at kia
by kia_customer1 on 05/11/2017updated 05/22/2017very pleasant staff and environment. courteous and very helpful staff. waiting area is clean and pleasant. Nice to have coffee and snack in the waiting area and a tv to watch , magazines to readQuality Service
by SauceyWon on 04/26/2017updated 05/05/2017I was greeted quickly. All work was explained clearly, as were the charges. The vehicle was serviced in a timely fashion and it came out immaculate.Great service department
by Carol_1 on 04/27/2017updated 05/05/2017I appreciate that I didn't have a long wait. The waiting room is comfortable and the coffee was good. Great job guys and gals!Customer service on point
by Kyliejt on 05/01/2017Kia staff are very friendly and make you feel like a member of the Kia family. Always consistent and professional. They call you by name and remember you.Kia of Lansing - First Experience
by Derienne on 04/21/2017updated 05/03/2017I was hesitant about purchasing my first vehicle through a dealership, but Mike Miller was absolutely wonderful! I felt like he really listened to my concerns and made the transition into a new (to-me) vehicle easier than I expected. Kia of… Lansing has wonderful customer service; everyone was friendly!Extremely Satisfied!
by ASawyer81 on 04/18/2017updated 05/03/2017I had a great and easy time working with Staci Alexander. She is knowledgeable and extremely helpful. I also had difficulties in the past with my credit, but I feel as though Staci went to bat for me. For this, I am forever grateful!Great experience
by Mashanda on 05/03/2017Ryan was awesome in helping me to get a car I could afford and everyone was helpful and friendly! I would recommend KIA of Lansing to family and friends!EXCELLENT CUSTOMER SERVICE
by OptimaLove on 05/01/2017The salesman was new, but very willing to do whatever it took to help. The finance manager, Matt, spent a long time on the phone with me before I even came there because of questions I had. He didn't run my credit thru multiple places as… other dealers have done; he knew exactly what financers would work with me and to me that is the biggest plus! I told him the payment I wanted and that's what he got me by showing me ALL the options that would get me there. They didn't pick the car for me, they let me choose.Kia Owner
by JoyceGOM79 on 04/11/2017updated 04/24/2017Courteous and helpful service staff. Completed work in great time! Glad to have my rear solvent working.Again, Thank you to the great service departmentKia of Lansing
by wiefer16 on 04/05/2017updated 04/18/2017The openness of the staff, and how forward they are with you about any and all questions/concerns. Great experience so far. Thank you!Marlene
by Marlene2017 on 04/13/2017Dropped car off early morning - dropped me off at work and then picked me up. Guys are very accommodating. Great job!What a wonderful experience!
by kelli68 on 03/31/2017updated 04/07/2017Mike Miller was informative and friendly. This was one of the best experiences in car shopping I have ever had. It was a pleasure working Mr. Miller and other staff members.Thank you!
by NicholeRD on 03/29/2017updated 04/07/2017Very kind, honest and helped us find what would be best for us now and in the future. Thank you for everything! We will be back!Excellence
by KarilynW on 03/25/2017updated 03/31/2017Kody Slaght was professional and personable. This my 2nd new purchase and I am very happy with the service and product.
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