Kia of Lansing
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Customer Reviews of Kia of Lansing
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KIA of Lansing for life!
by Gary Lehman on 03/02/2024
I just LOVE KIA of Lansing. I bought a KIA Soul about three years ago with the awesome assistance of Kody and their fabulous finance gal, Lisa. I had challenging credit but they got me into a new car. I recently went and test drove a blazer… but just didn't love it so stopped at KIA of Lansing to see what they had and fresh out of detailing was a very low milage used Sorento not even listed yet. I talked to, Kody he handed me the keys and it was a done deal I had to have it. Kody and Lisa worked very hard and even stayed late that night to secure me a loan with a far better interest rate, going well into the next day but, Lisa did her magic and made it happen for me when I didn't think it was going to. I'm SO happy with my new Sorento and most importantly LOVE it. I'll never stray from KIA of Lansing again they have a lifelong customer in me. I'm just a KIA guy! Thank you SO much to Kody and Lisa!!
thanks you two! -Gary
204 reviews
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Kia of Lansing
by DebbieB2 on 03/20/2017updated 03/31/2017You can tell they care. I also appreciate the fact that they don't try to sell me something I don't need.I'll see ya, in my KIA!
by LPlanck on 03/22/2017How it all started, with one question. "What exactly does minimum trade up to $4,000.00 mean?" Mr. Skip Young took the time to explain it, and the conversation lead to an appointment with Mr. Greg Miller, test drive with Mr. Jeff Darden,… and signing contracts with Mrs. Lisa Sprague. From start to finish, top notch people to work with. Took time to explain everything, and answered all of my questions. Outstanding customer service! Very pleased with my Forte, and no doubt I will be back when the lease ends. Many thanks to Skip, Greg, Jeff, and Lisa your level of professionalism, knowledge, and customer service. It is greatly appreciated.Service Experience at Kia of Lansing
by 2013KiaOwner on 03/18/2017The service staff (especially Brandon or Brendan (sp?)) is always super nice and helpful and makes it a pleasant experience. I'm sorry if I spelled his name wrong.Great job
by Jamesjmg on 03/08/2017updated 03/16/2017Easy to get quote finished earlier good job looks like new car was cleaned inside even though no damage or work done theirGreat service!
by charlyhenry14 on 02/24/2017updated 03/06/2017Kody Slaght is very helpful and friendly. He really listens to what you're looking for and give you options. This is my second time leasing with Kody and I will continue to go back to him when it's time to renew!Great Experience!
by InnerMoppet on 02/24/2017updated 03/06/2017Everyone was so kind and friendly and helpful even though I had a pretty limited financial situation happening. Jeff went out of his way to find me a deal that both my wallet and my heart was happy with. Also Jeff told the truth. He didn't… BS me or make me feel dumb for asking for what I asked for. He said it would be a challenge but he'd do his best and then he did just that. We'd just come from a bad experience at another dealership that left me feeling like a nice car was an impossibility, so my experience at KIA was extra special.fast and friendly service
by DeborahK_4 on 02/23/2017updated 03/06/2017the customer service is just awesome!! fast and friendly--clean waiting area and restrooms..and they offer coffee and or tea while you wait.Kia Niro Purchase
by Marcy_S on 03/05/2017Everyone was very nice and worked with me so I could leave with the vehicle I wanted. I did not experience any problems and look forward to returning for my next vehicle purchaseBuying our First Kia!!
by Martin1259 on 02/16/2017updated 02/28/2017Our salesman Neil was GREAT! He answered all our questions and then some, he was very patient with us since this is our first Kia w, we had lots of questions. He made us feel right at home.Best Service in the Lansing Area
by Christine56 on 02/16/2017updated 02/28/2017You have a very friendly staff who seem to really go out of their way to make sure you're happy.Oil change service
by Gbsutliff1986 on 01/08/2017updated 01/20/2017Fast,friend. They listen to what you say. They also try to explain to you different sinareols to why your issues.new car
by BSalava on 01/06/2017updated 01/14/2017the sales people are very friendly and knowledgable. They will go out of their way to get the car you need and want that was my experience very happy with my new car.Service Dept is the best!!
by DougLaramy88 on 01/07/2017Jeremy and Brandon in the service department ALWAYS take great care of me! Professional and get the job done! Way to go guys!!Buying our New Kia
by PeterMar101 on 12/30/2016updated 01/06/2017Honest, Caring, and made me feel comfortable and not pushed into something I did not want. Won me over as a customer for life.Great buying experience of Kia Sorento
by Chris0287 on 12/28/2016updated 01/06/2017Overall experience was great with the sales consultant and sales staff at kia of Lansing. We really enjoyed the welcoming atmosphere and friendliness of the staff. Our wants and needs were heard and a best option was provided to us among… alternatives. In the end we are happy with our end purchase of Kia Sorento.Oil change service review survey request December 2016
by Myjo1018 on 12/31/2016updated 01/06/2017My sales team were exceptional. They stayed after closing for me to finish everything up and were very patient. Very pleasant to work with and not pushy or off putting in anyway.Kia of Lansing Service
by Danielismyname on 12/13/2016updated 12/29/2016Fast, personable, covered everything. Very professional. Advised on updated software available for auto and amount of time required to install.Oil Change
by hosekc55 on 12/11/2016updated 12/29/2016Staff was Friendly, service was prompt, the price was very reasonable. I would like to be notified if you have any roll over plans on car leases in the upcoming year. My lease is up in September and I would like to release a new car, but… might have trouble with another down payment, so roll over would be beneficial.Needed something fast!
by Kia_2016 on 12/15/2016updated 12/29/2016It was quick and there wasn't any pressure to do anything I didn't want to do. I got divorced filed for bankruptcy and I had to find a car quick. I was worried that I wouldn't be able to get a car until the bankruptcy was discharged. Kia… was able to get me into a 2016 at a price I can handle. I am grateful! I have always purchased my cars from a dealer across town. They were not able to accommodate me. I think I am gonna stick with Kia for all future car purchases.Great experience
by Tyreisha on 12/16/2016updated 12/29/2016My sales rep Jeff Darden did his absolute best to get me a good and fair deal, everything was done in a professional manner, everything explained in depth so I knew exactly what I was getting. Just an overall good experience and I love my… car!Fantastic! Best service ever.
by GuitarGrrl on 12/20/2016Everything. Staff is wonderful, attentive and focused. No hard sell, just very accommodating and kept us on budget. We were giddy to come in, try out cars, get a great value on our trade and go home with a new vehicle in a matter of hours.
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