Todd Wenzel Buick GMC
Customer Reviews of Todd Wenzel Buick GMC
Review type:
Three vehicles lease with Todd Wenzel in Grand Rapids and Hudsonville
Oil change/Tire rotation
by Linda on 04/23/2022In and out very quickly. Great lounge to wait in. Friendly and efficient technicians.2500 HD pro
by John on 04/22/2022I have purchased several trucks over the years, this was the first time purchasing from Todd Wenzel. Absolutely the best experience I’ve had buying a truck, Kevin knew what I needed, when one popped up he called, the next day it was in my… in my garage. Thanks Kevin and the rest of your team.We couldn’t be happier that Kevin provided you with a great experience. He is a true asset and we are lucky to have him on the Todd Wenzel team.
My service guys are the best!
by Jodi B on 04/21/2022Dan and Tyler are the best! Dan has been very helpful, patient, and fair. I hope to be working with him for years to come. Thanks guys!!Thank you for taking the time to write about your experience. It is wonderful to hear that Dan and Tyler were able to provide you with the excellent experience we strive to provide all our customers.
Service A-1
by David F on 04/20/2022My service here has always been great they told me it would take a day it took 2 waiting for a part which was out of there control which lead into the weekend but they gave me a loaner and Monday it was done as promisedWe are so grateful for your kind words. Thanks for sharing your review with us and the community.
Professionalism and a Streamlined Process
by Ardell on 04/20/2022I could not be more pleased with my experience while purchasing a new vehicle from Todd Wenzel. The salesperson, Eddie, and the finance manager, Isaiah we’re amazing and ensured the entire process was completed in less than one hour.… Amazing!!!Thank you for this amazing review. Eddie does an incredible job as one of our sales professionals and we are glad you recognize that. Our hope is that every person who comes in has an experience like yours. Thanks again!
Steering you right
by Cfaber on 04/20/2022I took my Acadia in when I got a steering assist warning on my dash. The staff was quick to get my car in and did everything they could to diagnose the issue. They are always friendly, helpful and thorough.We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Great
by Chris Mitchell on 04/19/2022It is a great dealership, the staff is excellent. Vince the service writer is a excellent guy very very thorough. Don Hall, The Service Technician is a great guy too. I have been working with him for many many years, he's an excellent… mechanic. THANK YOU TODD WENZELL for you and your staff.We couldn’t be happier that Don Hall provided you with a great experience. He is a true asset and we are lucky to have him on the Todd Wenzel team.
Todd Wenzel Experience
by Dre on 04/19/2022They were super polite and easy to work with. My car had a various amount of issues and they finished it sooner than expected and efficiently. I would definitely recommend this dealer to anyone for services!Hearing that you had a great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Todd Wenzel. We look forward to serving you for many years to come!
Awesome Service!
by Pam R on 04/19/2022I like the promptness and always excellent service. Dan Tep is super, always very accommodating and helpful.We couldn’t be happier that Dan Tep provided you with a great experience. He is a true asset and we are lucky to have them on the Todd Wenzel team.
New Truck
by Mark on 04/18/2022Sales staff very easy to work with.We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Oil change
by Jim on 04/16/2022Easy to work with. Dustin was very helpful.We couldn’t be happier that Dustin provided you with a great experience. He is a true asset and we are lucky to have him on the Todd Wenzel team.
Fast
by Keith on 04/16/2022Fast service. 45 minutesWe are incredibly grateful that you took the time to leave us this note. Our company values our customer satisfaction as top priority and we are committed to our customers. It’s customers like you that make our job wonderful.
New transmission on my 2014 Sierra
by Jose on 04/15/2022Dan Is a very professional & excellent to work with. He helped me with everything that needed to be done to my truck!We couldn’t be happier that Dan provided you with a great experience. He is a true asset and we are lucky to have him on the Todd Wenzel team.
Whole team is awesome
by Tiger on 04/14/2022They will get you what you need and if they don’t have it they’ll find it. If it’s broke, they’ll fix it. Super reliableWe are so grateful for your kind words. Thanks for sharing your review with us and the community.
Great as always
by Bobk on 04/14/2022Great salesman Stan g. Does the best he can for youThank you for this amazing review. Stan does an incredible job as one of our sales professionals and we are glad you recognize that. Our hope is that every person who comes in has an experience like yours. Thanks again!
Tps sensor
by Matt Gregory on 04/14/2022It was not a good beginning, but it was a great finish, I took my 2010 vibe in for a tps monitor, it took over 4 hours before I told them I have to leave and I would be back before 6p to pick it up. I received a phone call from Dustin in… service telling me that they finally fixed the problem and because it took so long, that they would comp the 122 dollar bill! They didn't have to do this, but wanted too, because of the inconvenience to me and my time! Thank you again for going above and beyond what I expected!We are so grateful for your kind words. Thanks for sharing your review with us and the community.
Smooth transaction!
by Dan AJ on 04/14/2022We all know it's a struggle trying to find a vehicle right now. I let Jamie at Todd Wenzel know what were looking for. He started searching right away. Called within a few weeks and let us know that he found what we were looking for. Went… in to the dealership when our vehicle arrived, and it was just ehat we were looking for. From viewing our trade in, through financing, and vehicle walk through, everything went very well. Couldn't have asked for a smoother transaction!We couldn’t be happier that Jamie provided you with a great experience. He is a true asset and we are lucky to have him on the Todd Wenzel team.
Fast with the title
by money on 04/13/2022Great place too get cars highly recommend them !!!We are incredibly grateful that you took the time to leave us this note. Our company values our customer satisfaction as top priority and we are committed to our customers. It’s customers like you that make our job wonderful.
Service experience...
by Vanessa on 04/12/2022Had an early morning experience with Todd Wensel and I was greeted kindly and professionally by staff. The service was completed in a timely manner, I was in and out.We are incredibly grateful that you took the time to leave us this note. Our company values our customer satisfaction as top priority and we are committed to our customers. It’s customers like you that make our job wonderful.
Excellent sales personal
by Robin on 04/11/2022When we walked in Darian came up to us to see what we needed...he sat down with us and wrote down everything we were looking for and found exactly what we wanted... Very knowledgeable..very friendly...Thank you for this amazing review. Darian does an incredible job as one of our sales professionals and we are glad you recognize that. Our hope is that every person who comes in has an experience like yours. Thanks again!
truly pleasant
by N W F on 04/10/2022Eddie Fisher & Heath Dutton went above and beyond. Eddie is a no stress salesman who listened to what I was looking for and allowed me to explore all my options. When the numbers for my trade in did not come in where I wanted them, he… went to Heath n they found a way to bring it all together. I'm don't tolerate high pressure sale people. Eddie & Heath did not make me feel pressured or stressed at any point during the experience. I will definitely recommend them to my family n friends.Thank you for taking the time to write about your experience. It is wonderful to hear that Eddie and Heath were able to provide you with the excellent experience we strive to provide all our customers.
Buick Envision
Jeep Compass
Chevrolet Malibu
GMC Sierra 1500
- Instant Financing
- Complimentary Coffee
- Cable Television
- Collision Repair/Body Shop
- Express Service
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
by Todd Wenzel Buick GMC on 04/25/2022