Todd Wenzel Buick GMC
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Dealership Service Review
service Rating
Tps sensor
Written byon 04/14/2022
It was not a good beginning, but it was a great finish, I took my 2010 vibe in for a tps monitor, it took over 4 hours before I told them I have to leave and I would be back before 6p to pick it up. I received a phone call from Dustin in service telling me that they finally fixed the problem and because it took so long, that they would comp the 122 dollar bill! They didn't have to do this, but wanted too, because of the inconvenience to me and my time! Thank you again for going above and beyond what I expected!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Todd Wenzel Buick GMC on 04/18/2022
Dealer Response
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
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