Customer Reviews of Vic Canever Chevrolet
Review type:
Front end alignment, 2013 Sierra 1500
by ScottW30 on 01/27/2025updated 02/03/2025Service writer was very friendly and knowledgeable. Knowledge was key to understanding what was trying to be accomplished. Service Technician was awesome. Knew what he was doing and knocked it out quickly and accurately. Cost, not… everyone’s favorite part, but within reason. Timing, had open appointments within a few days of checking online or over the phone. Where as another local dealer was scheduled out 1.5weeks out.On my way in time...
by henksailor on 04/06/2017updated 04/19/2017Although I got in before my service rep was in for the day, Patrick stepped in to make sure I didn't have to wait to get my rental for the day. He ran with it and got Brandi involved. Together, they had me in a rental car in a few minutes,… so I would be on time for work.Great Service
by Jadeebla on 04/14/2017Service was Great, Employees were very Friendly, Dealership waiting area was clean and comfortable. And they washed my vehicle. I will come back for service.Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. See you! Sincerely, Matt Stevens - General Manager, matts@canever.com
Recall # 3!
by nej on 04/13/2017The entire dealership is customer friendly. They handle all aspects of the buying and servicing experience in a professional, yet comfortable way.Hello, I sincerely thank you for going out of your way to write this review about Vic Canever Chevrolet. We try to create a professional and comfortable experience for each and every customer. If you have any further needs, please come back to see us. Sincerely, Matt Stevens - General Manager, matts@canever.com
Interval service
by hoffmike on 04/12/2017I came for a regular service - oil, filters, etc. and it was done quickly and pleasantly. Service personnel were pleasantly welcoming. And the coffee was good.Thank you so much for taking the time to share your feedback with us. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please visit us if you have any concerns about your car. Sincerely, Matt Stevens - General Manager, matts@canever.com
No waiting for a brand new loaner
by zorromurray on 02/29/2016When I brought my Equinox in for a checkup, they found that it needed a major repair requiring a stay of several days. I was pleasantly surprised that within minutes I was given a brand new traverse for a loaner car. My car was repaired… ahead of the promised time, all washed and ready to go.Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Matt Stevens - General Manager, matts@canever.com
My Malibu is like new again.
by bradtheone on 02/12/2016Although it's a few years old, it's like new again (after the dings in the body were repaired/or panels replaced) due to slight dents, dings, etc. They do excellent work.Vic Canever experience.
by Harrymcgee on 12/20/2015updated 01/08/2016Great job getting our vehicle in and out ,in a timely matter. Never had a dealership actually wash my car for me, didn't expect that.Great service at Vic!
by Brett633 on 12/14/2015updated 01/07/2016The truck was towed in due to a faulty starter motor and the crew at the dealership shuttled me back home and before the day's end completed the repair of the truck as I desperately needed it.Cruze Oil Change
by bz8xvf00 on 01/04/2016Service and timing were execellent. Only issue i had was with the wifi in the waiting area, i could not get either my phone or my tablet to connect while i was waiting. Fortunately the wait was short.Truck cluster
by Bobbob45 on 12/05/2015updated 12/16/2015Chris was very efficient and kept me informed in the repair process. Defective cluster replaced and working. Does seem that after only 47,000 miles a major repair cost me over $400.Vic Canever Service
by Octinw1 on 12/11/2015It was great! Patrick and Chris are very knowlegable and professional. Patrick did everything he could to minimize my inconvenience. Roger Higgins and the Technicians I talked with were also very professional.Turning a routine oil change into a new vehicle sale
by Dougkellar on 12/05/2015With my mileage approaching the max allowed on my leased 2013 Traverse I stopped in for an oil change and to begin exploring my options although my lease agreement still had several months remaining. I met Mark Crane at approximately 9:00am… and at 4:00pm was driving home in a brand new 2016 Malibu. Never have I worked with a more attentive, engaged, and professional salesperson.Appreciate you
by bcrang76 on 11/25/2015updated 12/04/2015I have dealt with poor dealerships before that made me not want to go back to them, but this dealership has helped win back some of my confidence.My First Visit was Great!
by Crystal_0531 on 12/04/2015The service advisers were wonderful! They offered realistic recommendations and solutions for my vehicle. The lounge area was very nice and the popcorn was a plus!Great Service! Great Atmosphere!
by Kateeq15 on 11/17/2015updated 12/03/2015I've been taking my vehicle here for all of the preventative maintenance under warranty. Chris, along with the other technicians have always taken good care of me.SATISFIED CUSTOMER
by Joseph_Perez on 11/22/2015The service manager was prompt and very knowledgeable. He derlivered as promised and gave me every discount I had coming. I was impressed and very satisfied.Vic C. visit
by Mykey13 on 11/18/2015Despite being very busy, My visit was just getting my oil changed but it was quick, and the staff was fantastic!VicCanever service review
by Marissawest1 on 11/03/2015updated 11/17/2015The technician really went above and beyond to root cause a difficult intermittent electrical problem. He took our concerns very seriously and did not check it out quickly and send a NTF like the previous dealership we took it to.Good Service
by Donna63j on 10/19/2015updated 11/13/2015The service was good and the waiting area very comfortable. My only disappointment was that I thought the routine service was still covered under the 24 months and I wasn't expecting the bill for $40. The price was fair - I just wasn't… expecting it before the service was performed.oil change and no car wash
by RJCourtney on 10/22/2015updated 11/12/2015I requested a car wash ticket and the service rep told me my vehicle had already been washed for me, when I got to my vehicle it had not been washed at all, I was upset that they lied to me that I just left. When I purchased my vehicle I… was told I would get free car washes, through the two and a half years I've owned my vehicle, your car wash has been broke mist of the time.
Chevrolet Silverado 1500
Chevrolet Equinox
Chevrolet Trailblazer
We are a dealership you can trust.
For nearly 50 years, Vic Canever Chevrolet has built a reputation on honesty and integrity when it comes to selling cars and trucks. After all, isn’t that what everyone wants from their automotive dealership?
Trust Our Cars.
With the full power of the award-winning Chevrolet lineup, we know we have the right Chevy vehicle for your lifestyle and budget.
Trust Our People.
We promise to stand by our word, treat you fairly, and partner with you throughout the automotive purchase process to get you the best vehicle for your needs.
Trust Our Prices.
We’ll work with you to ensure that you get every available incentive, rebate, and Chevy bonus that you are eligible for, resulting in the best vehicle price possible.
100% customer satisfaction is our top priority.
BEST PAYMENT. PERIOD.
You’ll find more rebates, cash incentives, or discounted financing are possible at Vic Canever Chevrolet. We work with you!
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
Thank you for your wonderful review, Scott! We're thrilled to hear about your positive experience at Vic Canever Chevrolet Inc. It's great to know that our service writer and technician provided you with friendly and knowledgeable assistance, and that we could accommodate your service needs in a timely manner. We appreciate your feedback on the cost and look forward to serving you again in the future! Sincerely, Jeff Canever, President, jeffcanever@canever.com
by Vic Canever Chevrolet Inc on 02/03/2025