Customer Reviews of Vic Canever Chevrolet
Review type:
Best experience at VIC Canever
by Hojin Lee on 04/11/2025
Perfectly smooth and flawless process overall from searching to purchasing.
It was really hard to find the 2025 Tahoe with all of the features I was looking for, but I found VIC Canever had one on Monday. Michelle got back to me right after… my inquiry, and I was able to receive most of the information I needed over the text (which I liked the best!). Since it was about an hour away from my home, I wanted to make sure everything before I made the trip. Michelle understood this, and she was so supportive without push.
When I visited the dealership on Wednesday, I've only had couple of hours available before I had to leave for my kids school. Rob welcomed me and my wife with great smile:). They made sure to prepare the vehicle for me.
The document process was quick and easy. Rob was so kind and knowledgeable, and he did his best to get me the best trade in value of my vehicle. Since all information was shared in advance, I was able to reduce the processing time a lot. They got me the best APR in this bad time for car loan.
Even the financing team did not push me hard, but provided enough information (I normally feel uncomfortable at this stage of discussion with the financing team after all the work with the sales rep because they usually push additional protection plans after I complete my payment calculation).
From visit to driving my new 2025 Tahoe back only took 3 hours. Record!!
Thank you Rob and Michelle for your supports. I am so glad that I found this vehicle at VIC Canever, and I will for sure come back for my next vehicle.
157 reviews
Sort by:
Service
by Stephanie75 on 10/04/2015updated 11/06/2015Chris Snavely was on top of staying in touch while my vehicle was in for a few days for repairs.Extremely satisfied
by JohnMC1212 on 09/24/2015updated 11/05/2015The service department were very friendly, very willing to all help me when standing by myself. Was a very smooth, and hassle free experience. I was extremely satisfied.LOVE VIC CANEVERS!!!!!!
by sweetie1342 on 09/18/2015updated 11/04/2015I knew what I wanted when I came in and I told Alphonzo what I was hoping to get. HE DID IT!!!! I got the vehicle I wanted with a price that I could not be happier with. This is the 5th car I have gotten from this dealer. I will ALWAYS… go back!!!!!Service discovered unrelated problem needing attention soon
by Zorromurray on 11/01/2015The service team noticed a problem that I will be needing to fix soon and I appreciate the "heads up".Canever Chevrolet
by Ron_and_Brenda on 09/10/2015updated 10/27/2015I find all of the Vic Canever employees to be exceptionally helpful and friendly. I had a check engine light on my dash, so I took my car in for service. Every time I stop in there I am impressed at how wonderful they are. They are… patient and answer all my questions, and go out of their way to help me with any concerns that I have. Whether I am in for service or browsing the showroom, this a an awesome dealership and I always recommend them to my family and friends.Cory
by Matthew376 on 10/25/2015Cory was great. My wife and I were there with our young daughter and his e was very kind to her. He took the time to show us the ropes of our new vehicle.Excellent service
by oswarthout on 10/22/2015I was pleased at the service received from Patrick Sassine & the Vic Canever staff. They quickly diagnosed my Volt and repaired the problem.What??
by Thejohnson on 08/14/2015updated 10/21/2015The tech that helped me was very courteous and called to let me know what was going on with my car. Also the courtesy vehicle driver was a very nice young lady. The work was done in the time frame promised.great experience,great car
by mariescar1 on 10/17/2015Your sales staff was excellent and I would like to thank your Internet Sales manager Jaimie Smith for her help and understanding of our situation and I would also like to thank our salesman Lonnie Nivers for his help in making the sale an… easy no pressure process. We look forward to doing business with you for many years to come.Made me feel comfortable with the car buyin experience.
by MikeGeo on 10/02/2015The dealer I was fortunate to work with ( Corey Bell ) was very knowledgeable, curtious and really made me feel comfortable with the whole car buying experience.2015 Malibu Purchase
by JohnLatner on 09/17/2015Great purchasing experience all the way around. Jamie Smith was quick to respond to my internet request and Mark Craine was on the spot with the best plan for my situation! Thanks to you both! John LatnerNothing but the best!
by Tearfullbow on 09/15/2015I never have to worry about my vehicle when dropping it off for service. The knowledge and experience of the customer service and mechanics is outstanding.Great Service
by SUPERCAMARO69 on 09/14/2015I simply can not say enough for how great I am treated ! Duane and his crew simply bend over backwards for me. I am very impressed with the time they took to find the problem with my Sonic and fix it, most would have given up and returned… the car to me, "problem not found"...but not these guys found it and fixed it...My Hats off to them !!!Vic Canever Service
by gapkkp on 08/06/2015Promptly greeted by Jenice. We waited for the vehicle at the dealership! Jenice kept us informed as to the progress that was being made on the repair. Jenice again came with the keys and told us the repairs were completed and told us… where the car was parked! Another job well done by Vic Canever Service!Vic Canever Survey
by amlawson1104 on 07/29/2015updated 08/06/2015Buying a new car from Greg Thompson is always quick and easy!! He makes the process as easy as "Sign and Drive"!!My Service Department Experience
by grantsefa on 07/15/2015updated 07/30/2015Patrick helped me this time, & he was a gentleman, & very thorough with me, and helped me in every he could! I appreciate Duane the Service Manager, Chris the Service Advisor that regularly helps me, and honestly the rest of the Vic Canever… team! Including Sales, Body Shop & Parts Department. This Dealership has always made me feel like they truly care about servicing me, and properly addressing all of my cars needs. Sincerely, Grant SefaHaving my oil changed and tires rotated and recall
by armand34 on 07/12/2015Scot Metcalf took care of me in a timely fashion. I was able to use my coupons and was very pleased with his pleasant disposition and his efficiency. Keep up the good work.new part
by finney01 on 07/01/2015updated 07/11/2015Due to a back up in service, my car was not ready at time designated. We picked it up the next day even though it was ready a couple of hours later than promised. The next day was more convenient for us.Great Service at Vic Canever
by gapkkp on 07/08/2015Greeted promptly, and immediately told how long it might be to wait. Jeremy is extremely friendly and polite. Another gentleman too was very helpful! The car was completed in less time than projected! You can not beat Vic Canever's… Service Department.GO TO VIC CANEVER and SEE LOU
by Kassia on 06/28/2015updated 07/08/2015Our salesman, Lou Columbus, made our experience such a smooth process. We communicated through phone, email, text, and when we arrived on day of delivery, we were in and out within an hour and half. We had our two kids with us and it was a… bit challenging but Lou made us comfortable and expedited the process. We will definitely refer anyone to Lou. We love our Malibu!! Again, Thank you for a great experience!summary
by Shaye89 on 06/27/2015updated 07/06/2015I was updated on my car almost on a daily which I appreciated! Chris had great communication the entire time my vehicle was at the dealership.
Chevrolet Silverado 1500
Chevrolet Equinox
Chevrolet Trailblazer
Videos
About our dealership
We are a dealership you can trust.
For nearly 50 years, Vic Canever Chevrolet has built a reputation on honesty and integrity when it comes to selling cars and trucks. After all, isn’t that what everyone wants from their automotive dealership?
Trust Our Cars.
With the full power of the award-winning Chevrolet lineup, we know we have the right Chevy vehicle for your lifestyle and budget.
Trust Our People.
We promise to stand by our word, treat you fairly, and partner with you throughout the automotive purchase process to get you the best vehicle for your needs.
Trust Our Prices.
We’ll work with you to ensure that you get every available incentive, rebate, and Chevy bonus that you are eligible for, resulting in the best vehicle price possible.
100% customer satisfaction is our top priority.
BEST PAYMENT. PERIOD.
You’ll find more rebates, cash incentives, or discounted financing are possible at Vic Canever Chevrolet. We work with you!
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
Thank you so much for your detailed review, Hojin! We're thrilled to hear that your experience purchasing the 2025 Tahoe at Vic Canever Chevrolet Inc was perfectly smooth and flawless. It's great to know that Michelle and Rob made you feel supported and informed throughout the process without any pressure. We truly appreciate your kind words about our team's efforts to get you the best trade-in value and APR. We look forward to welcoming you back for your next vehicle! Enjoy your new Tahoe! Sincerely, Jeff Canever, President, jeffcanever@canever.com
by Vic Canever Chevrolet Inc on 04/15/2025