Bob Maxey Ford
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Customer Reviews of Bob Maxey Ford
Review type:
Mach E
by Anne Frances on 02/16/2025
Great experience. Gabe was great and the whole team work together for a great experience.
83 reviews
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Mach E
by Anne Frances on 02/16/2025Great experience. Gabe was great and the whole team work together for a great experience.Great Experience!
by JaredM1 on 12/03/2024Recently completed my second lease transaction with Bob Maxey, and once again, the experience was outstanding. The staff (Whitney and Rob) were prompt, informative, and transparent throughout the entire process. Every question I had was… answered clearly, and I never felt pressured or rushed. From start to finish, the transaction was smooth and hassle-free, making it easy to feel confident in my decision. I highly recommend Bob Maxey to anyone looking for a reliable, transparent, and professional dealership. I’ll definitely be back for future leases!Bob Maxey Ford Review
by Peter R on 10/26/2024Great dealership — knowledgeable sales contact, easy financial process, lots of inventory options…all very professional and helpful. I was interested in EVs and a Mach-E, specifically. I had already checked out the various inventory options… online — by far, Maxey had the biggest choices. Very helpful in getting me all set-up with everything I needed with my Mach-E and the FordPass APP.Joe Theis at Bob Maxey Ford - superior customer service
by Jenny H on 07/27/2024Joe made the process so easy and straightforward. He answered all my questions. It could not have gone better and we love our new Explorer!Easy Peezy
by ReneStinger on 05/18/2024Everything went smoothNew Ford Escape
by Redfirelx on 10/12/2023The folks at Bob Maxey Ford helped me follow up on an order that took a long time to get built and went above and beyond to get some rebates for me. Definitely would recommend them, a very positive purchase experience.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value, we hope you'll consider us again in the future!
Bennett with another great transaction
by Benny23 on 07/21/2023Bennett assisted perfectly from start to finish. I have gotten 3 vehicles from him. A+++ serviceHi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
This is the place to buy your new car
by Happy Camper on 09/27/2022I ordered my new vehicle second week of January. Took delivery in September! All Fomoco. Maxley kept me updated with the build process as soon as they had info. When It finally came, they handled everything smoothly and very efficiently. In… and out in less than a hour, with training on all the new features! Really, service and attention to details makes all the difference. They earned the 5 stars.Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Bob Maxey Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!
I love Bob Maxey
by veryHAPPY on 02/21/2019I love Bob Maxey! I came into the dealership not knowing what I really wanted to do with my current lease. They were able to get me out of it and into a new one AND save me some money! PS. the popcorn was really good while I waitedBob Maxey Dealership Sales and Service Experience exceeded expectations
by turahdawn46 on 06/25/2018Sales departement is patient, friendly. and knowledgeable.. They are helpful and provide the answers you are asking. They work with you to find the vehicle that fits you. The service department is friendly and keeps you well informed on… status of your vehicle. We plan on buying our next vehicle here.Thank you for your wonderful response to the quality of service our Staff provides! At Bob Maxey Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!
Bob Maxey
by SANWILLIAMS on 11/24/2017I must say overall I've had very good experiences with service. I have 2 vehicles that I routinely take to them.Always excellent
by turahdawn46 on 11/14/2016Every visit is an exceptional experience !!! Bob Maxey is the only place I will have my vehicles serviced ...Great service
by Frank2298 on 07/05/2016updated 08/04/2016I had a 2004 Taurus where I had to keep replacing/repairing parts and it wouldn't stay started so I went to Bob Maxey just to look at some VIN numbers that I wrote down and Zach Anderson showed me what he had let me test drive it, I wasn't… thrilled about the car but I knew I needed something and did not want a car note after 8 years, I ended up purchasing the 2015 Taurus and I must say I wasnt happy there were things I didn't like and wasn't right and in speaking with Zach and Mark the problem was addressed and taken care of. I am pleased that I bought it, I have recommend your dealership to several and I am looking to purchase another car. I commend your Sale Representatives and the Representatives in your Service Department. Customer Service is not always easy, you have to deal with people of all walks of life with their demands and attitudes, but whenever I bring my car in for service or even looking to purchase your Representatives are ALWAYS there with a smile and "how can I serve you" even down to this survey of how to better service your customers. Thank youGreat Service, Friendly Staff and Clean Waiting Area
by Patmc1931 on 07/18/2016I have always had my 2005 Escape serviced at Bob Maxey Ford since I bought it new there. They are very thorough with their checks even when I just have it in for an oil change. They let me know if they notice something that needs… attention, for ex. tire rotation, brake wear, etc. I have the utmost confidence in Bob Maxey Ford Detroit's Service Department! I usually deal with Art Miller, the Service Advisor. I have always been very satisfied by the way I have been treated. I recommend them to anyone looking to buy a vehicle.Nice, quality service
by quasirev on 07/18/2016My Focus was returned on time and the quality of body work is excellent.saturdays great service
by npeoples on 05/31/2016updated 06/06/2016Service was excellent and kind. Customer lounge even had favorite snack ,this made my day.Thank you for your wonderful response to the quality of service our Staff provides! Please let us know if you ever have any additional questions! Safe travels!
Superb service!
by Poundcake26 on 05/19/2016My experience was very great!I lease a 2014 Ford Escape Titanium. The staff was very helpful, quick, professional, courteous, very friendly with a great Pleasant attitude.Great Sales and Financial Officer
by Muziclady65 on 05/14/2016The ladies Krissy, JT and Sherry made my second try at Bob Maxey better. They were professional and made me feel welcomed. A far better experience than a year or two earlier with another sales person. The Ford Flex is a great vehicle and I… am a FORD family, having relatives work for FORD and parts distributer. Having said this the service was 100% great at my second attempt at buying from Bob Maxey!!!Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. We sincerely appreciate your business here with us at Bob Maxey Ford, and we look forward to continuing to do business with you!
Great service
by Teri1959 on 05/03/2016Wonderful good work clean lounge great service workers are very helpful,and funThank you for taking the time to leave us your response to our Staff's outstanding customer service, Teri1959! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
About our dealership
Hi Peter, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!
by Chole Yates on 10/29/2024