Bob Maxey Ford
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Customer Reviews of Bob Maxey Ford
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Mach E
by Anne Frances on 02/16/2025
Great experience. Gabe was great and the whole team work together for a great experience.
83 reviews
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Exceptional!
by Service95 on 05/01/2016Purchased a Ford Flex and recently had it serviced. Mike helped me. Was able to send in a picture. Mike order part, call me to let me know it was in. Dropped off car in am, got ride to work from dealership. Was pick up at end of day when… car was ready. I have had many years of this type of awsome service!Warranty work
by timmy17h on 04/22/2016I have a 2013 Ford Escape that I brought in for the works before my road trip/vacation. Their inspection noted that there was a transmission seal leak. Art mentioned that the problem wasn't serious enough to cancel my vacation. But to call… and make an appointment once I got back. I brought it in the next week. The service performed was done within a day as promised. And it was under warranty.service for car
by Godskid12 on 04/02/2016Wait time was short. Service counter personnel very nice and friendly. Always service with a smile from the cashier. Always get a free car wash when the repairs or maintenance is done! Service with a smile and I am even addressed by my… correct name! Awesome. I won't take my Fusion anywhere else! Job well done!We appreciate your honest feedback of Bob Maxey Ford, Godskid12. We're glad everything was completed to your satisfaction! Take care!
A grate place to have your service done
by Henry52Hill on 03/23/2016I was call in on 3/21/16 and my problem was all take care of. I am satisfy with every thing that is what professional do keep the customer happy .Wonderful Staff, Mike rocks!!!!!!!!!
by kpduty103 on 02/23/2016Everyone is so friendly professional and customer service orientated. I travel further to come to see your staff because it is worth it!!Bob Maxey Ford in Detroit does a great job!
by CHaynes3738 on 01/19/2016updated 02/08/2016Each time I've visited the service center the staff has been polite, informative and very pleasant. I will most certainly be back for service when I have a need. I will also recommend the service center to others looking for a professional… environment where customer service is paramount.Service with a smile
by chuckaluckjr on 02/05/2016The service was so fast, that I did not have time to finish peanuts and soda. I was in and out in a flash. Thank you. Willie Lyte F150 owner.We're pleased to hear everything was completed to your satisfaction! We hope we can continue to do business with you again in the future! Take care!
Service Work
by ntmjr01 on 01/25/2016In and out without a fuss. Great service, with drop off/pick up service to my office.Great service
by ijm33 on 01/12/2016Quick service. Very accomadating in being able to provide a car while mine was being serviced.Oil Change
by Mahantd on 12/21/2015updated 01/12/2016I brought my 2016 Fusion in for an oil change and the staff and service was excellent as usual.Excellent Service!!
by DrBarbH on 12/31/2015updated 01/11/2016Bob Maxey service continues to be the best!! I am always treated wonderfully whenever I bring my car in for any type of service. I have been coming here for the last 3 years and plan to continue to bring my auto in for service. Thank… you very much, Dr. Barbara Harrisgreat services
by Cassandra33 on 12/06/2015updated 01/07/2016My experience at ford has been amazing at the Bob Maxey Ford off Jefferson in Detroit. I recently just purchased my first vehicle 2016 Ford Fusion i am in love with. Has all the features all wheel drive major feature since I live in Grand… Rapids. I worked with Gabriel Peterson the salesperson and Cheryl the manager. They were professional and treat you like family. I will forever continue buying my vehicles from them and highly recommend my family friends and co workers since i work for the post office go to Bob Maxey in Detroit. Thank you for everything and Happy HolidaysService Appointment
by kskacky on 12/15/2015updated 01/07/2016I appreciated the email reminder and the text messages, once I added it to my calendar on my phone, my phone sent reminder and told me I had to leave at 8:30 to make it to my scheduled appointment at 9:00.Great service, pleasant staff
by Countryala on 12/26/2015I was in for my first oil change and everything went well. As usual I received a courtesy ride to and from my work place, they were prompt in my drop off and pickup as well as service delivery of my car.My Visit To Bob Maxey Ford
by downtowngene on 12/19/2015My vehicle is a 2014 leased Escape. All my questions were answered and your service representative Mike Gilmore was most helpful. He is asset to your business. Eugene FitzeraldThank you so much for the wonderful review, downtowngene! Thank you so much for choosing Bob Maxey Ford as your first choice for service!
Great service
by Mygreatcar on 11/25/2015updated 12/07/2015Everything was great in the service department they did everything right fast efficient & was able to answer question Should have donuts to go with the coffee on a Saturday morning we don't have time to eat because we don't want to spend… our Saturday in the service departmentOil change
by lolitamorrison on 11/24/2015updated 12/07/2015The service was great, my service person took the time out to inspect my vehicle with me. I appreciate the hospitality by washing my car at the end of my oil change.good delershipa
by doghouse3748 on 12/03/2015I had a good saleman Mr Peterson he had my new car waiting on me we talk about a week ago everything was ready for me.Thank you for taking the time to leave us your response to our Staff's outstanding customer service, doghouse3748! Please let us know if there is ever anything else we can do for you! Safe travels!
excellent experience
by BSMcGinty on 12/02/2015The staff was very helpful. It took a lot longer to find the car and finish the paperwork. But, other then that a very excellent experience.Fantastic Dealership
by mkp1020 on 11/27/2015I recently purchased a Ford Escape Titanium. Sylvester Ivory was my salesperson. Sylvester was extremely helpful. He found the exact car I wanted and made the deal happen in the time frame that I needed. In addition, the other staff… members at this dealership were very friendly and also helpful. They provided a loaner car for me until my car could be delivered. I was very happy with the service here.We set high expectations for ourselves so its gratifying to hear you had a great experience with us, mkp1020. Thank you so much for choosing Bob Maxey Ford as your first choice for service!
best service
by poohone on 11/26/2015service staff was very helpful and experience about my vehicle will alway bring my auto to your dealership
About our dealership
At Bob Maxey Ford, we appreciate your feedback, Service95. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
by bobmaxey_ford on 05/05/2016