McDonald Chrysler Dodge Jeep Ram
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Customer Reviews of McDonald Chrysler Dodge Jeep Ram
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91 service reviews
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Old guy taking care of his Jeep
by Paul M on 06/19/2025Otto always take good care me, and Chris does great service work and checks over everything to make sure I won’t have any problems down the road.Great service…makes a happy customer
by Patricia on 02/25/2025Like the professional atmosphere and quality of service of Otto and his crew!Need to work on customer service
by Amanda on 08/14/2024People are rude and the prices have gone up expecially for people that have been getting there oil changed there for years and never was told of the price hike. This is my last time going there for my oil change. Sucks cause that’s where I… bought my expedition from.Problem with electrical
by Pam on 08/03/2024updated 08/14/2024Fast friendly serviceRobert
by Robert on 08/02/2024updated 08/14/2024Service Manager is very easy to work with, he schedules for the customers needs.Keeping my wheels happy!
by Ms Cassidy on 08/10/2024The staff at McDonalds Chrysler are the best. They are friendly, helpful and professional. After I got my new phone the service dept. came to my rescue and linked my new phone to my truck for me! I was delighted! The service department… looks after my truck exclusively. I wouldn’t take it anywhere else.Interior detail
by Stacy Kronewitter on 08/09/2024I just picked my minivan up from an interior detail and as usual, it looks like the day I drove it off the lot brand new! They always do a fantastic job in a timely manner with a reasonable price!You Guys Rock!!
by Gary and Jill on 08/09/2024Super service, nice employees, and quick!!!!!!!Oil change
by Dan Williams on 08/04/2024I only used service. Service coordinator is copentent, friendly. They now have a service chart so I can see mechanics remarks. Work was completed in a timely mannerDon't know how to treat customers
by Gorilla on 07/30/2024Went in after a service because noticed something hanging down under car. Was told there was a rip in heat shield so not a manufacturer defect. Service people and GM have no idea how to treat new customers. Service department was almost… empty, so this is a good reason they can do everything quick. Would not trust the service department for anythingCool once more
by Karen Klee on 07/28/2024Got my air conditioning back thanks to Otto and Crew. I felt really heard and was treated with much respect. They are friendly and get the job done! They gave me reassurance that the other issue I was having besides my air conditioning,… wouldn’t leave me stranded. I couldn’t be happier with their service!Home of the 1-hour oil change....
by Joseph Smith on 07/18/2024I dislike the fact that it took me an hour to get an oil change. When I had a scheduled appointment. There was not a single other person in the waiting area while I was there.Got us right. Quick
by Steve Marsh on 07/17/2024Small town friendlyThey take care of business
by Naw on 07/10/2024This is the only place I get my Jeep repaired.Love the VIP program
by Dani on 07/02/2024I purchased the 5 year VIP program and have 2 oil changes a year. I just did my second one and I love how smoothly it goes. Got an appointment the next day took it in and was able to leave with everything done in less than an hour.Service with a smile
by Ina Golden on 07/02/2024My Ford F-150 Extended pick-up truck needed an oil change and tire rotation. I know this is a Chrysler Doge Jeep Ram Dealership but I needed someone who is honest to do the work. (Have had other dealership service departments try to sell… me things that I did not need.) I had my Jeep Grand Cherokee serviced there with an oil change and tire rotation in the past and I returned because of ease of getting an appointment, friendliness, and quality of work. Today, I mentioned that one of the tires was leaking air - they checked it and found a valve stem was leaking and fixed it. I will return to Oakland in Clare, even though it is 30+ miles one way because of the above attributes. Thanks, Otto 😊Oil change
by Moosette on 06/27/2024I have the VIP care so I understand that you have to check things out. I had a 2:00pm appointment for an oil change. Dropped my car off at 1:50pm. Was told it was going to be a 45 minute job. I was OK with that. My left and came back at… 3:05. Car wasn't done until 3:15. What happened to 45 minutes? I'm glad with my back issues I didn't wait there. Great place to buy a vehicle but slow in the shop repair. This wasn't the first time this happened.Service Review
by Ken on 06/26/2024We are not local to the area but they took care of us like we were!Best deals and services around!
by Henry Aldridge on 06/24/2024Got me the very best deal on my Dodge Ram! Now I take my truck there for oil changes and tire rotation, they get me in and out. I love the friendliness and fast response time! A special thank you to Nick!!Fixed Up Jeep
by Jeep Owner on 06/13/2024Thank you for fixing my Jeep Grand Cherokee! Glad the check engine light is off.Great Service
by Walter on 05/24/2024Got us right in and took care of everything quickly
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