McDonald Chrysler Dodge Jeep Ram
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Dealership Service Review
service Rating
Don't know how to treat customers
Written byon 07/30/2024
Went in after a service because noticed something hanging down under car. Was told there was a rip in heat shield so not a manufacturer defect. Service people and GM have no idea how to treat new customers. Service department was almost empty, so this is a good reason they can do everything quick. Would not trust the service department for anything
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes