Crest Ford
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Customer Reviews of Crest Ford
Review type:
Great people and great service
by cmsharum on 02/10/2025
I recently has a small accident sliding on ice and progressive determined that my car should be totaled. I was devastated as I had recently paid off the vehicle. not only was Tim in the Collison shop awesome at guiding me through… everything, Pat in used cars sales got me in to a great new used car that was newer and less mile than what I had. These guys made a traumatic situation much better for me. 5 stars.
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great service
by jimfarrar on 04/19/2016Mike Smeckert was the best service rep. I have ever had when bringing in a car for service. He explained everything very well and offered his opinion on what would be my best option, but I never felt like he was just trying to make a sale.… The work was done right on time and Mike kept me informed the whole day. The service work done was excellent and I will be bringing my car back for service in the future.Regular maintenance on my 2014 Escape lease vehicle
by Sibbie911 on 04/12/2016Always a pleasure to come to Crest for Service. Friendly Staff and very efficient.Great service
by Cvittiglio on 04/10/2016The staff was very polite and very helpful. Sami was very pleasant when she advised the car needed to stay another and contacted enterprise for meGreat service as usual
by kntdaymon on 04/11/2016Everyone was helpful as usual and got my car taken care of in a timely manner. Fixed things on the vehicle.Authentic
by Dsmith55 on 04/08/20162016 Ford Escape 2.0 4WD, Saleswomen Pam and Marge were extremely helpful as well as knowledgeable. This is my first Ford vehicle and they helped me to get familiar with all the Fordisms!Lease of Ford Fusion - admirable experience
by SamehZeid on 04/09/2016Rebecca was helpful and honest. In my first call, she gave me right away what works for me. During, the lease process she demonstrated experience by giving me the correct advise which helped gaining my trust in completing the deal.Very Helpful and Welcoming!!
by BueMel68 on 04/05/2016The staff have been very welcoming and very professional when presenting what work must be done, to make sure that your vehicle are well taken care of... The customer service has really improved and Kudos to Crest Ford Team...I will be… back...Great
by Fouadtree on 04/04/2016Excellent service and fast thank you I will recommend the shop to everyone that I know for the excellent service that they providedSatisfied
by mrproto on 04/02/2016Very efficient and professional. Even the shuttle ride was enjoyable.always helpful
by Darlene54 on 04/02/2016The staff has always been very helpful and always fast service!oil change
by lisa196397 on 03/31/2016Our service agent "Sammy" is a absolute wonderful person.Very satisfied
by PeteraA on 03/28/2016Was dealt with in a timely and professional manner. Very satisfied with my experience at Crest fordGood Job
by Dougcox123 on 03/29/2016The car was fixed fine. It is a 93 and parts had to be found. Today I had a flat and it was fixed after a tire was found with no problems.Great timely inexpensive work.
by cclark8934 on 03/18/2016updated 03/28/2016Have been getting my vehicle serviced here for 2 years now. Staff is always helpful and prices are great.Awesome service
by 66mus289 on 03/16/2016updated 03/28/2016Came in for an oil change and as always Mike was awesome, he always has our cars ready when he promised, I will already recommend crest FordCrest Ford Service Scores Again!
by millerle on 03/21/2016Mike Brabow, "Wade", and "Gary D." are a winning crew; the go-to guys I go to when I need automotive work done on my three (3) Ford Lease cars; and well before now on my previous Ford products. My wife and adult daughter are also happy and… well-satisfied customers of the Crest Ford Service Department, always treated with professionalism, courtesy, and empathetic to their service issues and maintenance needs. Charlie V. in Sales and Mike B. in Service are what keeps me coming back to Crest for both new car purchase/leases and service for about 25 years now. A special shout-out to "Urey" for his help on a recent visit of my own too.Great Service
by MrsEnglish on 02/17/2016updated 03/01/2016I went to Crest to have my Flex serviced. I had never been to Flex but decided to try them since they were in the area. I was so impressed with the pleasant greeting and the professionalism. Everyone was informed and my car was ready in… a timely fashion. I will certainly return to Crest in the future.Good service, friendly atmosphere
by Theresa4577 on 02/08/2016updated 02/24/2016I was extremely happy with my recent service at Crest. I like the service hours as they coincide with my work schedule and the staff was very helpful and pleasant. The car wash after service is always a bonus.Good service very clean facility
by Pacebrian on 02/22/2016The only thing that I was unhappy with was the fact that no one check the air pressure in my tires they all were different and one was lowservice
by russw3655 on 02/20/20162014 escape. Service was excellent and staff was very helpful. Service wasted no time in getting us a loaner. Service was under warranty so their was no price paid.Highly Recommend Crest Ford
by bsajor25 on 02/18/2016Yesterday (2/17/16) I brought in my new 2016 Fusion for an oil change and check up. Mike Smeckert took great care of me as always! I was in and out and overall very pleased with my experience! I love that they washed my car too! That was… really nice!
About our dealership
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
by Beckett Adams on 02/12/2025