Crest Ford
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Customer Reviews of Crest Ford
Review type:
Great people and great service
by cmsharum on 02/10/2025
I recently has a small accident sliding on ice and progressive determined that my car should be totaled. I was devastated as I had recently paid off the vehicle. not only was Tim in the Collison shop awesome at guiding me through… everything, Pat in used cars sales got me in to a great new used car that was newer and less mile than what I had. These guys made a traumatic situation much better for me. 5 stars.
148 reviews
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Everything went fine
by Arnette4648 on 02/16/2016Everything went fine, only my car had been ready for awhile before I was told that it was ready.Great Services
by LaTesha9330 on 02/08/2016Service and good and quick. Customers should get a free car wash with any service performed on vehicle.Great dealership ! ! !
by pammco1 on 02/04/2016Work is great in all ways. Mike in Service is GREAT ! !Fast and Friendly service.
by sbaldwi4 on 02/01/2016I was greeted promptly and registered into the system very quickly. While my advisor was setting up my service, he noted that there was a recall issued for a software update. He told me he could have it done at the same time, and asked if… I would like to have it done. I asked him how long the entire thing would take. He told me he thought he could have everything done in 30 minutes. He lived up to his expectation and blew mine away. Quick, friendly and professional. I will now be having all of my service done at this location.Crest Ford shows the best hospitality in the state
by Squeak373 on 01/12/2016updated 01/27/2016Very happy & comfortable with my service and professionalism of my rep Mike S. Always treated with the utmost respect in teaching the issues of both my vehicles.Great Experience
by tsummers1304 on 01/25/2016Michele made sure that I understood all the prompts before I left. Also, made sure I was in and out to make my next appointment for the evening of pickup.Great Service Department
by tiffy7102 on 01/12/2016As always top notch service advisor (Sami) and service mechanics. Car was done on time and was washed. Keep up the good work.Great Service
by psommer on 01/11/2016I took my Fusion in for a tune-up / oil change. My experience was very pleasant. I received prompt, friendly service and they were right on the money with the estimated wait time and I was very happy to learn that the whole thing was no… charge due to an earned promotion that I was not aware of.Polite people, but unclear.
by slwaite on 01/10/2016I have a 2015 Ford Focus that's about six months old when I brought it in for oil change/checkup. In my e-mail, I was told the winter check up had a discount although when I was at the shop, no one said anything about me paying. When I… left, I was wondering if that meant they would automatically add it to my car's monthly bill. If that is the case (and it does seem that my bill is more expensive than usual this month), then I am upset that someone did not at least tell me this. I should have brought this concern up with the workers, but I didn't think about it until after as I had to leave as soon as I could because of a doctor's appointment that day. I had also been told, when I bought this, that I had two years of free oil changes, but then they told me at the shop that that was not true. I do not appreciate the inconsistency, although I will say that the workers were polite.Excellent Ford Service
by FordFamily08 on 01/01/2016updated 01/10/2016I have a leased Ford Escape. The staff was very nice and helpful. Sometimes us older folks don't get that kind of service too often. When I called to make an appointment I did not know if I would be able to get an appointment. Went in… the following morning and everyone was so friendly and welcoming. I was told it would be about an hour but in less time my car was ready. On the day I went in to get my car checked over, it was FREE!! I love my Ford, and my next car will be a Ford too!! Thank you, Ms. C. Meade 12/30/15 Happy New Year!Great Service
by DoggieLover on 01/08/2016Mike Smeckert greeted me and I told him what I needed done. He told me how long it would take and sent me to the waiting room. Mike came to the waiting room and told me the work on my car was finished. Mike listens to my questions and… answers them. Arleen Forczak [Phone number removed]Great Services
by patsybeau on 01/06/2016I purchased a 2014 Focus SE and I love it. We have had excellent service from Crest Ford. Everyone is friendly and helpful. We would definitely recommend you to our friends and family. As a matter of fact, our friends in Roseville who… have always bought Chrysler products, bought a used Ford minivan and the wife drives it and loves it! I think it’s because we have had Ford products for a long time and they decided to try one. Also, one of their sons has bought a Ford. Keep up the good work.Great Service
by roastmaster on 01/06/2016Good and very quick service. Always friendly and professional.Rebecca Orzechowski - Salesperson Extraordinare
by blmiller117 on 01/08/2016I would like to start off by saying how much my salesperson, Rebecca Orzechowski, made my buying experience the easiest I have ever had. I have probably bought over 15 New vehicles in my lifetime and I have never had a Salesperson treat me… both me and my wife as well as she has and this is our 3rd vehicle we have bought from Crest/Rebecca in the last 3 years. She has gone above and beyond any salesperson that I have ever dealt with and I would recommend her to anyone who is interested in buying a Ford product, and actually I have already mentioned her name to anyone that I work with and within my family as well. Her Sales Manager is very lucky to have her and so are me and my wife and as consumers. I will go to her for all my car needs as long as she works at Crest. She is Knowledgeable, experienced, shows a GREAT DEAL of Professionalism and above and beyond all, she treats us like we are friends and not just someone looking to buy a vehicle and make a quick dollar. Rebecca will always have my business.Exceptional service
by Melissa113 on 12/19/2015updated 01/08/2016Krystal boomer did a great job with handling repairs in a day and customer service.Oil Change at Crest Ford
by BarbieP8963 on 01/05/2016I was in for an oil change and it was handled quickly and efficiently.Excellent
by ChrisR1031 on 12/31/2015I do already suggest Crest for sales and service. Mike S and crew in service were awesome as always. Looking forward to my next vehicle from Marge.service was great
by caroleb9506 on 12/26/2015service on my 2001 windstar van service was greatGreat Service
by mfoster100 on 12/24/2015Service was excellent. Polite, Quick, and thorough. Very pleased.Great Service
by meisner5273 on 12/22/2015The Service Tech, Mike Smeckert always takes great care of me whether it is scheduling an appointment, making sure I get the work done in a timely manner, getting me to work if needed. Plus he is always upbeat and strives to go beyond his… duties to make the experience pleasant. The work I have done always seems to be quality and the mechanics seem to take great pride in their work.Overall great experience
by Macsmorphs on 12/08/2015updated 12/17/2015My specialist was very good at keeping in contact and knowing what the problems were. Was very honest and did not try to be pushy or oversell me on things I didn't need which is always nice when dealing with car shops.
About our dealership
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
by Beckett Adams on 02/12/2025