Lawless Chrysler Dodge Jeep Ram
Customer Reviews of Lawless Chrysler Dodge Jeep Ram
Review type:
Carol and Charlie Lamb
by CharlieLamb763 on 02/24/2017updated 03/06/2017Matt the salesman was honest and was not high pressure. All aspects of the visit were very pleasant. John from finance offered other warranties tire and extended warranty but again did not pressure you into getting anything.Great experience at Lawless Jeep
by Marcmcg on 03/05/2017John Murphy was professional and kind. He worked hard at making the deal happen. We purchased a new Jeep, traded in an old Jeep, and leased a new Jeep all in one day. John made the triple transaction happen to our total satisfaction. This… will be our 3rd and 4th Jeep from Lawless. We will definitely be buying again in the future from Lawless.Congratulations on your new Jeep! Thank you so much for the great review of your experience at our dealership and especially with John. All of the employees appreciate your loyalty to Lawless Chrysler Jeep Dodge Ram. If there is anything that we can do to make your time with us more enjoyable, please do not hesitate to contact me. Sincerely, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com
Auto loan scam
by Stevejj on 01/30/2017We purchased a car from Lawless Inc Woburn Ma. Kevin the financial mgr said the loan was approved for 14% interest rate. When Kevin tried to sell us extended warranties we refused to purchase these warrantys. Kevin said if you don't… purchase a warranty the interest rate would go to 21%. WE were coerced into purchasing a warranty.Great Inventory - Quick and Easy Process!
by KyleJeep7 on 01/06/2017This is my 6th Jeep I have now purchased, but my first at Lawless. I was very pleased with the inventory and how easy the process was. Matt Saia was great to work with, he even put the patriots game on for us. I plan to come back to… Lawless when it's time for the next Jeep!All of us at Lawless Chrysler Jeep Dodge Ram congratulate you on your new Jeep and appreciate the opportunity you presented to earn your business! Matt is a great addition to our sales team and we are glad you had the opportunity to work with him. We will be sure to pass along this great feedback. Sincerely, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com
Duke
by BostonDuke on 01/06/2017The prices are the best around, my sales guy (even though he was somewhat new) was extremely knowledgeable about all of the jeep's different features not only in the car, but in each package offered.Thanks for this nice review! We make sure all of our employees are knowledgeable and professional, and they will be glad to hear about your experience. Feel free to visit us if you have any further needs. Sincerely, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com
Straightforward, fast, no BS experience
by courtneyrpare on 12/12/2016updated 12/29/2016We came in with one specific car in mind and Fred was very understanding of that. He did not try to sell us on a different model or on a car out of the price range, which was very appreciated after experiencing this at several other… dealerships. He worked with us to get the car to a price we could both agree on and he was fast to fix an issue we had when registering the car with the RMV. I felt confident leaving the dealership that I had made the right decision and we were very pleased with the entire experience.Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with Fred. Enjoy your purchase! Sincerely, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com
Top Notch Customer Service!!
by VLCarroll on 12/08/2016updated 12/28/2016I worked with John Murphy. John was professional, knowledgeable, paid attention to what I was looking for, met those needs and was super friendly and a pleasure to deal with. I could not have asked for better service from John. I am 100%… satisfied with my purchase.Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that John was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com
Flawless Lawless
by split1987 on 11/29/2016updated 12/08/2016Jared and Mike were the most knowledgable, friendly salesmen we have ever dealt with. We visited other dealerships and ultimately settled on Lawless because of the service we received here. They were both patient, kind, knowledgable and… offered us the best deal on the car, ensuring all our needs were met and never pressuring us.Thank you for your great feedback. I am glad to hear that you chose our dealership and that Mike and Jared provided you with an excellent experience. We strive to provide a pressure-free experience and look forward to working with you again in the future. Sincerely, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com
Buying Our Lawless Jeep
by MarkMich on 11/29/2016updated 12/08/2016Salesperson was friendly, knowledgeable, consultative, not pushy, open to questions. We didn't feel pressured, but comfortable to make the decision that was right for us.Thank you for the great feedback, Mark. If you ever have any other automotive needs that we can assist you with, please let us know. Sincerely, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com
Lawless Inc Wonurn Ma
by EdwardLG on 12/03/2016Our Salesman Derek Corbin was very patient and helpful and worked very hard to accommodate us . He was very professional and very accessible to us .Edward - We appreciate your feedback and are happy to hear that Derek was able to accommodate your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs. Sincerely, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com
Lawless
by Christpher on 12/02/2016I really appreciated how John Murphy did business. He was a fantastic salesman who understands how to approach people and eliminates that stigma of a 'bad salesman'. If it weren't for John, I would have kept shopping elsewhere.Thanks so much for taking the time to write this review! John is great with people and focuses on what the customers needs are. He will be pleased to hear about your positive experience. If you have any questions, please come back in to visit! Sincerely, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com
jeep
by Josephb537 on 11/16/2016updated 11/29/2016John Murphy was excellent. My wife and I have bought multiple vehicles from lawless and will return to John when our leases are upThank you for the great rating. I am glad to hear everything went well for you. Sincerely, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com
Shop At Lawless
by Christina_M16 on 11/02/2016updated 11/17/2016When I first arrived at Lawless, having booked an online appointment, I was a bit disappointed that the Jeep I was really interested in was at a different lot and it was late, so I had to come back another day to test drive it. I probably… would have shopped around some more after that had it not been for Derek Corbin, my sales associate. He was fantastic! He helped me pick the right model for me and never, at any point through the whole process, did I feel like I was being sold something. I felt more like I was out car shopping with a very knowledgeable friend instead. I am confident that I that I got the best deal out there and I absolutely love my Cherokee. I would recommended Lawless, and especially Derek, to anyone I know in the market for a new car. Thank you Derek and Lawless!Hello Christina and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Derek was there to provide you with such exceptional service! Thank you again and congratulations on your new Cherokee. Sincerely, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com
Professional Sales Staff
by Chris_Rob780 on 11/03/2016updated 11/17/2016Derek, the salesman was very professional, courteous, and friendly. He made us feel comfortable with the whole process and it felt like he was on our side, trying to help us leave happy.Thanks for the awesome review of your recent visit to our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com
Visit and purchase
by Marisol428 on 11/10/2016updated 11/15/2016I had great service from beginning to end. Nick Mendonca was very nice and extremely helpful. The day I was picking up my car was his day off and he made himself available to be there to meet me and give me the keys to my new car.We appreciate you taking the time to leave us a great review! We are pleased to hear Nick did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com
Jeep Compass 2016 lease
by alenu26 on 11/01/2016Very helpful and knowledgeable salesman and finance manager, hope to be continue doing business with them in the tears to come.Thank you so much for the wonderful review of your experience at Lawless Chrysler Jeep Dodge Ram. We're glad to hear that our team was helpful and knowledgeable! We will be there for you for many years to come. Sincerely, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com
northrup
by Petey123 on 10/15/2016updated 10/24/2016Very nice and courteous staff and very accomodating. I Felt very comfortable and at ease with everyone working at lawless. I would buy there again.Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Sincerely, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com
My new Pacifica
by dswdiane on 10/18/2016great personal attention from my salesman who worked very hard to help me be able to afford just the right vehicle.Thank you for writing such a great review about your experience at our dealership! We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com
My new 2016 gray 8 cylinder Dodge Challenger at lawless jeep in Woburn ma.,
by Mlaffey12 on 09/24/2016My sales man treated me like family, and the whole staff was great help from buying the car and the service.Thank you for recognizing your experience at Lawless Chrysler Jeep Dodge Ram. We consider customers as part of our family, and as an extended part of our family we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future! Sincerely, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com
2016 Ram bighorn 4x4
by Athetonwj24 on 09/23/2016Had what I wanted at a fair price and was treated with respect for my time and needs. Fred was an excellent salesman who knew the inventory and productThank you for the awesome feedback and congrats on your purchase! You're right, Fred is an excellent salesman and we appreciate all he does for us! If there's any other automotive need we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com
Satisfaction
by bostonburt on 07/06/2016updated 08/03/2016Salesperson John Murphy was excellent with every aspect. He knew what I wanted and explained everything thorough. I highly recommend John.Thank you for your review, Burt. We're glad to have John on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
Carol and Charlie, it was a pleasure to read about your car-buying experience at Lawless Chrysler Jeep Dodge Ram. Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. I'll share your feedback with Matt and we look forward to working with you again down the road. Sincerely, Jeff Wray Director of Operations 781-376-2556 jeffw@lawless.com
by dealerreply on 03/11/2017