Mastria Subaru
Customer Reviews of Mastria Subaru
Best Sales Experience Yet
byon 04/13/2021
I have purchased two new Subarus so far and this dealership was the best of the two. Ask for Alex! I thankfully had him as my salesman when I purchased a ‘21 STI. I called in advance and when I pulled into the lot the car was parked out front running and ready for a test drive. I sat in the car and he immediately described some features that I could try before I took it for a spin. He answered all my questions and had a good sense of humor to make this the best experience yet. It was clear he knew how the vehicle worked. Ill be seeing him again in the next few years whens it time to upgrade my ride. Thank you Alex! I hope you are still there when I purchase my next vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Best Sales Experience Yet
byon 04/13/2021
I have purchased two new Subarus so far and this dealership was the best of the two. Ask for Alex! I thankfully had him as my salesman when I purchased a ‘21 STI. I called in advance and when I pulled into the lot the car was parked out front running and ready for a test drive. I sat in the car and he immediately described some features that I could try before I took it for a spin. He answered all my questions and had a good sense of humor to make this the best experience yet. It was clear he knew how the vehicle worked. Ill be seeing him again in the next few years whens it time to upgrade my ride. Thank you Alex! I hope you are still there when I purchase my next vehicle.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great Buying Experience With Alex Sierra
byon 04/09/2021
Had a great buying experience on 04/02/201 at Mastria Subura with Alex Sierra. He made my purchase of a 2021 Outback quick and painless. I didn't feel rushed, no pressure. Alex listened to my questions and was able to answer all of them completely. Final price was exactly as agreed to. Alex was professional and polite. He gave quick and clear communication through our the whole process. A mighty fine experience. Pat K.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great service, Quick and easy
byon 03/31/2021
Great expirence! Bruce and everyone at the dealership were so friendly and made my family and I so welcomed. The buying processes was so quick and easy and I will be definitely going back! Thank you for everything!!
- Recommend this dealer? Yes
- Did the dealer honor all commitments made? Yes
2021 Ascent
byon 03/31/2021
Purchased car in March, process took only a few days. Bruce was attentive and easygoing, making the process relatively seamless. Very happy with the new car!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
First new car!
byon 03/30/2021
Had a wonderful experience at Mastria Subaru. Working with Joe Wilkerson and Bruce Grabet was very straightforward and they treated me like family. Bruce assessed my needs and helped me make an informed decision without ever pushing features I didn't need. They really went the extra mile (pun intended) to find me the car I wanted, with the features I wanted, in the color I wanted, at a great price. I would highly recommend working with Bruce to anyone.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
No Nonsense Car Buying Experience
byon 03/30/2021
In 2021, when we are all overwhelmed with many things that are outside of our control, it is nice to know that car buying at Mastria Subaru in Raynham is not one of those things. My husband and I on a whim stopped and were able to buy a beautiful 2021 Ascent with zero percent financing, and have a stress free experience from start to finish with the help of Bruce at this “can-do”, no nonsense dealership. This is after we had been significantly disappointed with the runaround from other dealerships when attempting to purchase this model. We truly appreciate his effort to communicate and be available through all steps of the process. Listening to our specific requests and concerns and addressing each in a prompt fashion. Even being available on his day off due to our scheduling issues to ensure we were able to successfully drive away in our new vehicle in the timeframe we needed! Thank you for treating us, the customer, with such respect!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Salesman Bruce Grabert
byon 03/30/2021
Bruce Grabert was very professional no pressure sales overall a good experience this is the 3rd car I purchased from Masteia I would recommend them to anyone.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Highly satisfied
byon 03/27/2021
I just bought my brand new Crosstrek with the help of Bruce. I felt like I was treated fairly and with respect. I'm highly satisfied with my overall experience at Mastria and would definitely recommend it.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Best sales man ever
byon 03/19/2021
Just purchased a used car for our daughter with Alex. We are so happy with the car and with the service we received he was nothing but helpful and an overall nice guy. Thank you Alex we highly recommended working with you.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
2021 Crosstrek
byon 03/06/2021
I have been a customer at Mastria Subaru for years. They are the best. Before I started going to Mastria Subaru I used to dread buying cars. I recently purchased a new 2021 Crosstrek Sport and am extremely happy with the experience. Talk to Bruce if you go in you won't be disappointed. He is very friendly and knowledgeable. The whole team there is.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great experience
byon 03/04/2021
Worked with Alex, he was super helpful, listened to what we were looking for. Never felt pressured or pushed. Looked at a lot of options, never felt rushed.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
From Leasing to Financing in Different Dealerships
byon 02/27/2021
After visiting a couple dealerships, i went to Mastria Subaru to see what was necessary to finish with my lease a couple months early. As I was looking into getting a pick up truck from a Subaru I couldn't stay with the dealership but was later informed by Tony that they had numerous dealerships along the stretch so that I wouldn't need to actually leave the dealership if i had already checked their inventory, which was great duringcovid. Tony was really great in bringing over 2 different trucks for me to look at and test drive. After choosing the truck i wanted Tony was able to get me an ideal loan in my budget. Bruce also helped take care of me that day and helping me finish with everything that was needed. Since I was registering the truck in RI it took a little longer to get it registered but Bruce was there every step of the way answering all my questions and making my first solo purchase much more comforting. Thanks very much to both Tony and Bruce in helping facilitate this deal.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Never thought we’d enjoy buying a new car as much as we did at Mastria!!
byon 02/26/2021
Spending money on a new can be scary. Definitely not my experience at Mastria! Had a great day talking with our salesman Bruce Grabert!! So friendly, personable, and knew all the answers to our questions. Sealed the deal with exactly what we were looking to spend! Awesome Experience because of Bruce. Thank You . My shiny new red crosstrek is a dream !!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Honest and Trustworthy Business Culture, Excellent Customer Service
byon 02/25/2021
I purchased my very first Subaru from Mastria Subaru in February 2021. The process started when I walked out of another Subaru dealership that is 1 mile away from my house and drove an extra 18 miles to work with Bruce and the team at Mastria Subaru. Having learned from my initial car dealership experience, I took the time to research Mastria's reviews, vetted the dealership and then chose to give them my business because they earned my trust. I highly recommend Bruce and the entire team at Mastria Subaru for their honest, transparent and trustworthy business culture as well as their excellent customer service.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Awesome Experience!
byon 02/25/2021
We’ve bought two cars from Mastria and the second time was just as good as the first. Bruce did an outstanding job from start to finish and we couldn’t be happier.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Amazing sales personnel, amazing service
byon 02/22/2021
Purchased a Subaru Forester from Jwana and the service was nothing but exceptional. Absolutely zero pressure, honest answers and great customer care. I look forward to returning for services and future purchases.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Rogue Review
byon 02/16/2021
Treated with professionalism and the buying experience was smooth and easy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
perfect car
byon 01/31/2021
my wife and I just bought a perfect preowned Outback at Mastria and could not be more pleased with our experience. I am very particular about my car and Craig and Joe went above and beyond to insure the car was perfect for us , very friendly professional no pressure no hassle,, great experience all around
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Great dealership!
byon 01/30/2021
This is my third subaru bought from Mastria Subaru. I worked with Craig the salesperson to find my dream car. He was pleasant, personable and professionally. I have only had it two days and love it. Thanks to Dave for making the finance piece so easy. Nice to see that staff were respecting social distancing and wearing mask. I highly recommend the dealership and Craig the salesperson.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Bruce Grabert FTW
byon 01/27/2021
My wife and I wanted to ge it to something that fit family along with keeping us safe. We ended up in a new Forester and haven’t looked back. Bruce Grabert could not have done anything better from start to finish. He made the buying process so seem less it is as if it never happened. If you are looking for a quality vehicle coupled with quality service head to Mastria Subaru and ask for Bruce, you won’t be disappointed.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Another great buying experience
byon 01/26/2021
Purchased a new Crosstrek from Bruce Grabert as my second purchase from him. I found the exact trim I wanted and he explained all of the new technology features very well and made the process easy and enjoyable.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
