Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury
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Customer Reviews of Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury
Review type:
My experience.
by Arthur on 07/12/2025
Great experience working with people that care about their customers.
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The following reviews are more than two years old. They are not included in the overall rating.
137 reviews
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Best Ever
by Lynn Bernier on 12/11/2022Took care of the problem in a timely manner. Thank you!It was our privilege to serve you, Lynn! Thanks for the kind review, from all of us here at Herb Chambers Chrysler Dodge Jeep Ram FIAT of Millbury!
Excellent Service
by Chip on 06/02/2022They service what is required for your vehicle. They never add anything extra without your permission. They always let you know what it needs and answer all of your questions.Hi Chip, thank you for taking the time to share your excellent review! We're so happy that our team has provided you with excellent service! See you next time at Herb Chambers Chrysler Dodge Jeep Ram Fiat of Millbury!
owner
by Mike on 03/25/2021They advised me issues I did not know about. Treated well and kept up to date on what was going on thru warranty procedure.Awesome buying experience for a totally awesome Jeep
by Terry on 03/20/2021Don was great to work with during design, ordering, waiting and delivery for our custom build Wrangler. He was easy to contact with questions and took the time to explain any things a new Jeep owner needed to understand. The showroom… facility was great and they had lots of stock for us to see various features.Sales team
by Josh Cudak on 03/17/2021I bought a new Jeep for only one reason. Josh Cudak. I went to look at one car and became interested in another. He made it happen. He was kind. I had lost my husband and I explained that this was the first time I bought a car on my… own. He helped me as if he was my partner. What a wonderful man. I felt safe, educated and well taken care of. He programmed everything to work correctly, I would surely come back to Josh any day.Easy transaction
by Bill on 03/13/2021Kyle was a pleasure to work with. No pressure and very accommodatingJust the way I wanted
by Excellent experience on 03/07/2021I knew what I wanted. Herb Chambers website made it easy to pick out a Grand Cherokee that I loved... I made an appointment to test drive it and when I got there Steve was ready with the keys. I told him what I wanted in a vehicle and a… payment and less than an hour later I was ready to sign papers. It was the best car experience I have ever had. Steve made sure that my Jeep was ready for me and when the registration got delayed by my insurance company, Steve offered to help in any way he could. He even delivered it to my house to make sure it got to me on time! Thank you so much for making it so easy.Fast efficient service with no questions
by Wayne Bloomquist on 03/05/2021A recall for my 2016 Jeep Cherokee came in the mail. I called Herb Chambers for an appointment which was only two days apart. I brought the vehicle in and was out within an hour and no cost.Exceptional Service
by Dawn on 02/20/2021updated 02/26/2021My service advisor, Brent, went above and beyond when my car needed repair. The car was under an extended warranty through another dealer. Brent worked seamlessly with the warranty and other dealer to make sure my vehicle was fixed… correctly. He and I touched base regularly about the status of the repair and he was always upfront about the timeframe. I would recommend this knowledgeable dealership and staff!First Time Buyer Success
by Taylor I on 02/21/2021I overall had a wonderful experience at Herb Chambers in Millbury. I bought a certified pre-owned Grand Cherokee and absolutely love it! The sales team was so helpful to me and made me feel comfortable- this was my first experience buying a… car myself and they went above and beyond to make sure I got the best deal!Exceptional experience
by Scott on 02/21/2021From the moment I opened the door to herb chambers the experience was great. My sales rep Dwane was amazing! Answered all my questions, helped me every step of the way!! Thank you for the great experienceHerb Chambers Chrysler Dodge
by Herb Chambers Chrysler Dodge on 02/10/2021From the time I walked in the door to rest ride a truck to the time i filled out my purchase agreement on my new truck the salesman and staff were very personal and kind. I would highly recommend this dealership.Service And Sales
by RAM Lover on 02/10/2021I have been a Mopar Fan for a very long time and sought out the very best service and sales I could for my truck. Herb Chambers Of Millbury, MA offered all that coverage for me. Recently my RAM went in for some service and the Tech Named… Jonathan Bernier walked me through my issues and professionally informed me with my options. Unfortunately, my truck was going to be very expensive to repair so I chose another option which was to trade it in and buy a newer RAM. Jonathan put me in touch with a very good salesman, Steven Blackmer. He too was very informative and professional and we found a newer RAM for me. Picking it up today ! I couldn't be more impressed by this dealership !Great fast service
by Nancy Villavicencio on 01/23/2021updated 01/29/2021Went in for oil change and get new key cutTechnician was more informative than the owners manual or FCA.
by Tom Drakos on 01/21/2021Having a 2020 Challenger GT, with AWD, I found no detailed explanation as to the operation of the system. The vehicle has AWD locked in at all times for approximately 500 miles. A call to FCA was futile, with no technicians to speak with.… The dealers technician, diligently, dug deeply into the manufactures documentation for an explanation. It was determined that the Borg Warner transfer case was operating as designed.SERVICE ADVISOR
by Mark Dichter on 01/15/2021Vehicle was taken and returned as promised. Mark kept me informed. When I picked up my vehicle all services were complete and the vehicle was cleaned. Mark had my jeep running with heat and seat heat on (nice touch).Great service
by Bill on 01/09/2021updated 01/15/2021Team was great, quick service and overall great customer service Highly recommendHappy with HC jeep!
by 17 Jeep on 01/10/2021Service was fast and professional. Brett was so helpful... Will return again for service. Oil changes too!Great!
by Emily on 01/07/2021Great experience! Went here years ago which is why I decided to revisit. Everyone from Customer Support to schedule the appt. to the Service Agent during my visit was great.Returning customer.
by Jim O on 01/05/2021Any business's greatest compliment is a return customer, This dealership has won my business 2nd time over, From Ashley ,Nick in sales and Steve in finance and A.J. the process was once again smooth as silk, Straight forward and… transparent. Thanks a bunch guys!!Great car buying experience
by Joy Keller on 01/04/2021Professional, courtesy staff made the decision to purchase a new 2021 Jeep an easy one.
About our dealership
Hi Arthur! Thank you for leaving us this five-star review and for your kind words about our service team at Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury! We'll see you next time!
by Herb Chambers Chrysler Dodge Jeep RAM FIAT of Millbury on 07/14/2025