Colonial Volkswagen of Medford
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Customer Reviews of Colonial Volkswagen of Medford
Review type:
Refreshing Experience
by Joe Bussiere on 03/11/2025
Can’t recommend Colonial VW enough. I had been looking at different brands for a few weeks and found it refreshing to work with Steve Warren. There was no hard selling, no gimmicks or pitches, or pressure. He got us a fair deal on our trade… in despite it having about 150k miles and we were in and out in less than 2.5 hours with our new car. The financing process was straightforward and again there was no hard selling. Just a great experience and I would highly recommend Colonial VW and Steve Warren.
209 reviews
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Refreshing Experience
by Joe Bussiere on 03/11/2025Can’t recommend Colonial VW enough. I had been looking at different brands for a few weeks and found it refreshing to work with Steve Warren. There was no hard selling, no gimmicks or pitches, or pressure. He got us a fair deal on our trade… in despite it having about 150k miles and we were in and out in less than 2.5 hours with our new car. The financing process was straightforward and again there was no hard selling. Just a great experience and I would highly recommend Colonial VW and Steve Warren.Great Experience!!
by Steph on 08/14/2024Had an excellent experience working with Greg Cohen to purchase my new electric car! He was respectful and not pushy, super helpful with all of my questions and helped me make an informed decision. Highly recommend buying a car from… Colonial VW and working with Greg!Great Sales Experience!!!!!!!!!
by Robert H on 07/26/2024I had such a positive experience at Colonial VW. Keven Umana in sales was so pleasant and made the sales experience so positive. Stephanie in finance was great too. I will definitely return for my next vehicle.Great trade on my 10 yr old VW.
by Lisa Panich on 07/02/2024This is a very welcoming, eager to please team of professionals. Kasey Wilson along with Jason Giacoppa made the purchase and trade so easy.Jetta, great sale! VW Medford, MA
by Won Kim on 06/04/2024My VW Medford, MA new car purchase Mau 2024 was great. I was able to ask for offer, counter-offer, and agreement on a 2024 Jetta within 30 minutes after a test drive. Very satisfied with purchase hase price and sales agent Keven Umana was… upfront and was able to get approval on counter-offer quickly. The financial manager experience was not too bad, had to listen to about 10 minutes of extra offering from $50 - $150 per month which I declined. I did get $1000 off for Summer/Memorial Day promo, $ 500 off for 20 year military veteran. And $500 rebate for utilizing VW financing at 3.9%. Total was $2000 off MSRP.Greg Cohen The Legend
by Cereal on 04/20/2024My experience was initially marred by an issue with my insurance company. However, Greg's exceptional handling of the situation transformed what could have been a dreadful ordeal into an unforgettable and positive experience. His dedication… and commitment to customer satisfaction truly set him apart, and I left feeling incredibly impressed and appreciative. Greg's efforts have undoubtedly earned my loyalty, and I look forward to returning to renew my lease with confidence.Volkswagon Jetta
by WMance on 03/15/2024Excellent Service We worked with Steve Warren in sales and Stephanie in financing. Again, the service we received was excellent and we love the car We are very pleased with the way we have been helped in purchasing our car and everyone… has been friendly, informative, as well as helpful in the purchaseSteve Warren will take good care of you!
by Kim M on 03/15/2024We bought a 2019 VW Jetta and could not be more pleased with the service we received from Steve Warren! He took the time to listen to us and what we were looking for, he was very personable and very knowledgeable when it came to the… different cars and options we had. I would highly recommend Colonial VW of Medford when you’re in the market for a car. Be sure to ask for Steve!2024 Atlas Cross sport premium R line
by William Giron on 11/27/2023My wife and I had a great experience at VW Medford. They helped us the purchase of our new Atlas R line. Dan Goodman and Keven Umana provided excellent customer service and made sure to make the process as simple and painless as possible.… If you are looking for a new or used Volkswagen, Colonial Medford is the place to go! Can’t be happier with our experience.2023 Tiguan with Greg Cohen
by Mp on 09/02/2023I was looking to trade in my car and get a new Tiguan. My first impressions were that the facility was clean and that people were nice and always ready to help. I had been recommended by a family member to Greg Cohen. Greg was extremely… helpful and updated me every step of the way. He also covered as much detail as possible and made sure that I knew everything possible about the new car and the process. If you are looking for a new Volkswagen or looking for a dealer you can trust, Greg has you covered.Atlas Bound
by L Kelly on 06/26/2023We were looking for a 3 row SUV that will comfortably fit 4 children. We visited a number of dealerships and the best one was Colonial VW of Medford. We talked with George Makrigiannis, Jason Giacoppo, and John Mancini. They couldn't have… been more helpful.The 2023 VW Atlas we purchased will definitely meet our needs.Great Service
by Kelly on 12/11/2022I bought a used Suburu. Malachy was a huge help. He worked with us to make the car buying experience as smooth as possible. I am happy I chose to buy from Colonial Volkswagen of Medford.Great Car Buying Experience
by WP on 09/09/2022Just bought a new 2022 Atlas from Colonial and it was an amazing experience. Greg, our sales guy, was a pleasure to work with and he listened to what we wanted. I would highly recommend buying a new vehicle from this place.Pleasant experience
by Christine on 08/01/2022I purchased a Tiguan with Steve Warren. The whole experience was very pleasant. He was knowledge ,listened to what I wanted and took the time to help. The business manager also searched for a better rate for me and kept me updated… throughout the process and was very pleasant to deal with. I would recommend this dealership.New Atlas
by Natalie on 06/28/2022Paul Larraro was my salesperson. He was fantastic. He made every part of the car buying process easy. If you want a straightforward buying process go see Paul. Also, their finance person, Stephanie Trevisione was great too. She… explained every throughly and with no pressure selling. She made the paperwork side of the purchase smooth. Everyone I interacted with was nice, friendly and helpful.Steve got me a Tiguan I love!
by Kellie D on 03/23/2022After going to several VW dealers on the hunt for a used Tiguan in a tough market, I found Steve Warren at Colonial VW. He was straightforward, transparent, flexible and friendly and made sure I was happy with my deal! The finance &… business team were also pros! Got me out quickly the day of purchase with all the info I needed. I can honestly say colonial vw of Medford has a real teamwork vibe, I liked doing business there and will definitely recommend it to friends!new VW TAOS
by Diane on 02/01/2022This is my second time purchasing a new vehicle from VW Medford, this purchase was a 2022 Taos, both times I worked with Paul Lazzaro. Paul is a man who genuinely cares about his customers, I had a few issues after picking up the car… and every time I called he would always go the extra step to help me. I would highly recommend working with Paul at Colonial Volkswagen of Medford if you are in need of a new vehicle.Stress free
by PL on 09/19/2021Jason, Stephanie and Kevin made the purchase of our 2021 Tiguan SE easy and stress free. They are knowledgeable, professional, organized and provide world class customer service! We will definitely recommend Colonial Volkswagen to our… family and friends. We just can't say enough about how much we appreciated the great purchase experience. Many thanks to Jason, Stephanie, and Kevin!Best VW dealership
by Mbseymout on 09/15/2021Colonial VW is the only dealership I will go to to buy a Volkswagen. The customer service is outstanding. They made the process of returning my lease and getting into a new one easy. From start to finish it was an amazing experience.No OLD SCHOOL Sales BS
by Christine on 09/11/2021I spent two full days at numerous dealerships, test driving both new and used SUV’s. During this time, I had the opportunity to experience each of the dealership’s customer service. Upon arriving at the Colonial Volkswagen of Medford,… MA., I entered the demo room and was immediately greeted by Product Specialist, Greg Cohen. Greg’s customer service focus and overall knowledge of the VW inventory was superior. Furthermore, Greg’s approach forged a trust relationship, and I was certain I wanted to do business with him right from the get-go. Customer service was the #1 deciding factor in my decision to buy at Colonial Volkswagen of Medford as there was NO OLD-SCHOOL SALES GAMES. Although I had never owned an VW, my independent research, along with a strong idea of what I was looking for in an SUV, combined with Greg’s customer service approach . . . I purchased a 2021 VW Atlas Cross Sport SUV. This is the way car buying should be! ChristineVery satisfying sales experience!
by Beth on 09/05/2021I worked with Keven to lease an Atlas. I have been in touch with other dealerships to find this car and many have not been very responsive at all. Not here. The sales team was very prompt in scheduling my appointment and working with… Keven was very straightforward and easy. He was honest and helpful. Very happy!
Volkswagen Tiguan
Volkswagen Atlas
Volkswagen Taos
Volkswagen ID.4
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