Colonial Volkswagen of Medford

I spent two full days at numerous dealerships, test driving both new and used SUV’s. During this time, I had the opportunity to experience each of the dealership’s customer service. Upon arriving at the Colonial Volkswagen of Medford, MA., I entered the demo room and was immediately greeted by Product Specialist, Greg Cohen. Greg’s customer service focus and overall knowledge of the VW inventory was superior. Furthermore, Greg’s approach forged a trust relationship, and I was certain I wanted to do business with him right from the get-go. Customer service was the #1 deciding factor in my decision to buy at Colonial Volkswagen of Medford as there was NO OLD-SCHOOL SALES GAMES. Although I had never owned an VW, my independent research, along with a strong idea of what I was looking for in an SUV, combined with Greg’s customer service approach . . . I purchased a 2021 VW Atlas Cross Sport SUV. This is the way car buying should be! Christine