Commonwealth Kia
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Exemplary Customer Service from Commonwealth Motors, Lawrence, MA
Written by 08/03/2016
onupdated 08/16/2016
I received an immediate response to my online inquiry and an appointment for that afternoon at our convenience. Steve Phaneuf set us up with lease specialist, Enyel Moronta, who listened attentively and was sensitive to our personal situation. He enlisted the assistance of the manager, Franklin, who was able to meet our budget restrictions with a superior car. Franklin, Enyel, and Marshall, financial manager, graciously stayed with us 45 minutes after closing time to finalize the deal never indicating impatience. Everyone has been totally professional and exceedingly accommodating throughout our experience with your organization. Superior in all aspects!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
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dealerreply on 08/17/2016
Dealer Response
Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back
again in the future! Take care.
Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
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