Commonwealth Honda
Customer Reviews of Commonwealth Honda
Review type:
Bought another CRV at Commonwealth
by m_reeve on 07/01/2016I just bought my second CRV from Commonwealth in the last 4 years. The Commonwealth team is outstanding, everyone is super helpful and friendly. Pricing in my experience beats anyone in the region. I wasn't even planning to buy but the… price to trade my 2013 CRV for a new 2016 one was too good to pass up. I have serviced my CRV at Commonwealth too, again, the best, easiest, least expensive service anywhere as far as I know. I have always been happy with every interaction with Commonwealth!Thank You Thank You Thank you
by emors142 on 06/30/2016It was incredibly simple, no hassle, they really cared about how I was feeling during the process, and constantly asked if I was happy.Civic EX-T
by Timstrat on 03/10/2016updated 05/04/2016Efficient sales experience, Finance Manager was excellent, I would recommend this dealer. The bull pen approach on the sales floor appeared to be highly effective. The radio advert is what called my attention to Commonwealth Honda.New purchase
by Dmoreau12 on 03/29/2016updated 05/04/2016Friendly staff- excellent service- A team that went above and beyond to help me find the perfect vehicle! Jane was amazing. She took the time to hear what it was I was looking for and found something perfect for me!Honda's Awesome
by mycrv2015 on 04/09/2016updated 05/04/2016Everyone was very understanding and helpful to my situation regarding trading in my Honda CR-V 2015. I will definitely be back at some point for another crvGreat service
by Santos_H on 04/22/2016updated 05/03/2016Doug provided great customer service and was very professional. Car buying process was a pleasant experience. Doug listened to what I was looking for and showed me many options. Overall great experience. Customer service was great from… sales representative, Financial representative, and the Service technician who did the vehicle inspection. Everyone was personable, courteous, professional and polite.One of the Best Car Buying Experiences
by KrysV18 on 04/21/2016updated 05/03/2016Chris Bergeron was very attentive and I did not feel like I was being rushed to make a decision right then and there. He answered all of my questions and spent a lot of time with me. He even came in on his day off to deliver the car to… me. That meant a lot to me.Go see Justin... He is amazing!!
by Sunshine0101 on 04/20/2016updated 05/03/2016Justin was amazing!! He really took the time to help me uncover which car really suited my needs and was within my budget. He was extremely professional, friendly and patient. He went above am beyond to ensure we were completely taken care… of.... Thank you so much KerryCommonwealth Honda Service
by Lee39135 on 04/16/2016updated 05/03/2016I really like how the salesman was very positive and sure of what he was talking about. He made my service very easy and comforting. Very informative and patient with me.The best dealership around
by hondaexl on 04/05/2016We had the best experience buying a car here then any other dealership we had used on past purchases. they were courteous and respectful. they did not try to push a sale but truly helped us find the best car and gave us the best deal they… possibly could to suit our needs. we even got more than our car was worth on trade in. I couldn't be happier and this will be my go to dealership in the futureGreat Experience
by vince978 on 03/30/2016I picked up a 2016 Honda CRV three weeks ago and had a very positive experience at Commonwealth Honda. I worked with Jane on the sale team; she was professional, knowledgable and helpful. The process went smoothly and we were satisfied with… the car, purchase terms, and overall experience.Excellent Service
by Jolene09 on 03/17/2016Picked up my 2016 Honda Accord last month, and love it. As well as everyone at Commonwealth Honda that made the experience a good one.Left me high and dry
by bavib26 on 03/12/2016I purchased a brand new 2016 Honda Civic on 1/27/16. Two days after I picked it up, the Bluetooth system was not working. The dealership told me that Honda was aware of the issue but had no timeline for when it would be fixed. I visited the… service department three times within a month of owning the car and without fail a few days after every visit, the issue resurfaced. This dealership provided absolutely zero assistance after their attempts to patch the issue with various electronic resets. Their first attempt at a resolution was to extort me of $3000 to trade my car in at a loss for the same exact car. Obviously I didn't take that option, so their only additional advice was to contact Honda directly to file an issue. I didn't buy the car from Honda directly; I bought it from Commonwealth. I have very little hope that Honda will be timely in addressing my issue. So ultimately, now I'm stuck with a brand new car that doesn't work as advertised and can't be fixed! If anyone were considering buying a new Honda, I would steer clear of this dealership.Amazing Service
by mdoherty1 on 02/10/2016I recently bought my very first car, a 2016 Honda Civic from Commonwealth Motors and could not be more satisfied with the service! Buying a new car for the first time can be nerve racking, but the great service and welcoming atmosphere… Commonwealth provided eased the process. I met with Doug who was very knowledgeable about the car and patient during the decision making process. He sat in the car with me and went over every feature the car had to offer which only made me love it even more. Overall, the buying process went very smooth; everyone was willing to help any way they could. I got a great price for the car I wanted and could not be more grateful for the sales team at Commonwealth Motors. Thank you for making my first car buying experience a great one, I love my new car!It was a pleasure to read about your first buying experience working with Doug. Congratulations on your new 2016 Honda Civic! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Felt like family!
by santac24 on 01/26/2016This was my first time going into a lease, and Luis and did a superb job at explaining what my options were with leasing vs buying. He was always available when we needed him, and he always made us laugh and have a good time. We enjoyed the… process and learned a lot. Everyone involved was very happy and helpful, and they did everything they could to help us get the best deal. Thank you to everyone.Thank you for taking the time to give us feedback on your latest purchasing experience at Commonwealth Honda. We're glad to hear that Luis and the rest of the sales team were able to give you an overall positive experience. Thank you for your continued business and enjoy your new car! Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Just go there !!
by RPLowell on 01/14/2016For over 6 months I was in the market for a 2014 certified Honda Accord Sport. I visited a few dealerships around Massachusetts. One of my biggest "thing" besides finding a good certified car is Customer Service and interpersonal skills… (like having sales people actually looking at me in my eyes and even better NOT starting to roll their eyes while I am having negotiations with their manager). Commonwealth Honda just blew away the competition and here are the reasons why: At my first appointment somebody was actually waiting for me outside +++ Everybody was very nice, polite and they actually listen to me patiently +++ I had a tour of the whole Honda facility and the place is spotless +++ The salesperson that took care of me was very helpful, knowledgeable and very polite++++ Their inventory was pretty big and they have good quality and options. +++ "Shop us last" is not just a TV add...They mean it !!What an enjoyable review to read! Congratulations on your new 2014 Honda Accord Sport! It is reassuring to know that we were able to provide you with a welcoming and exceptional shopping experience. Commonwealth Hondas primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Im happy to hear that you left our dealership feeling confident about your purchase. Dont hesitate to call or stop in if you should have any additional questions or concerns. Be sure to visit us on Facebook to gain access to our exclusive specials. Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
2016 Accord Sport
by Mangion1 on 01/07/2016Very pleased with my latest lease...love working with my salesman John Thompson! Love the ties too. Shop us last holds very true. A+++++ dealerThank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with John was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Kind regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with John was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Kind regards, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
"Very happy with the help and the deal"
by shanewmiller1 on 12/18/2015I wanted a new 2015 Honda Civic, All dealers with the exception of Commonwealth told me they could not get the model I wanted, Commonwealth Honda listen to my request and within day called me to let me know they found/ order the car I… wanted and honored the True Car pricing. Several weeks later the car arrived. The process was painless the help the sale staff provide was outstanding... Thank you Commonwealth Motors.Thank you for taking the time to share with us! The goal of the Commonwealth Honda team is to ensure a painless and outstanding purchasing process for each of our customers. We're happy to read that our sales team was of such help to you finding the car that you wanted. Please remember that we're always here to assist you with any future auto needs and be sure to keep up with us on Facebook for access to exclusive content. Warm regards, Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
Thank you for taking the time to share with us! The goal of the Commonwealth Honda team is to ensure a painless and outstanding purchasing process for each of our customers. We're happy to read that our sales team was of such help to you finding the car that you wanted. Please remember that we're always here to assist you with any future auto needs and be sure to keep up with us on Facebook for access to exclusive content. Warm regards, Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
Great deals
by AndreeG on 11/07/2015We just leased a Civic then went back and bought one this past week. Yup my husband and I needed cars. He needed a lease while I wanted to own and we both got great deals. We love our new Hondas and feel like we found our new dealer. Thanks… Joel and the rest of the team!Congratulations on your new cars! It's wonderful to know that you feel confident in your decision to choose Commonwealth Auto as your dealer. Be sure to visit us on Facebook for access to our unbeatable coupons and specials offered to our likers. Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Purchase Experience
by hondahrv on 11/03/2015hi, I have not purchased a new vehicle in 12 years. I was a repeat from a Kia years ago and had a great experience then, and another just this past weekend. I did shop the last this time and found that they know their stuff. My Sales… person, Jerome was very knowledgeable in teaching me the new technology and what I was also told that my purchase was rare, because it was a new 2016 HRV, but was already purchased and traded in ..so, I got a Certified Warranty. To top it off, the finance manager Brian, explained the warranty and got me even a better finance rate. The Sales Team at Commonwealth Honda truly made this experience fun and comfortable for me. I will tell my friends to sop here too..What an enjoyable review to read! It is reassuring to know that Jerome and Brian provided you with a fun and comfortable shopping experience. Congratulations on your new 2016 HRV! Im happy to hear that you left our dealership feeling confident about your purchase. Dont hesitate to call or stop in if you should have any additional questions or concerns. Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
Must Shop - Must Buy
by Jinglie on 10/29/2015I have been to five other dealerships and I lost my faith that I would be treated like a human being with feelings. I've heard and seen the commercials for Commonwealth dealership "Shop us last" and I decided I can do this. I held my breath… as my sister and I pulled in and to my surprised we were greeted by Iban Rojas with a large smile. I let Iban know that I wanted to see the Honda HR-V and as fast as fast could be he showed me the car I wanted to see and answered all my questions. I wasn't able to make the decision that day to purchase the car as my husband was out of the country. I asked Iban for his business card and he asked me to follow him inside and I dreaded to go inside as I felt like he was going to hold me hostage. I was so wrong he was super nice and treated me like I was a person who had feelings. I wasn't held hostage and I was able to speak with my husband that night and I came back to purchase MY NEW CAR two days later from Iban Rojas. I thanked Iban for treating me like a person and understanding me it made a world of difference! I can't be happier thank you Iban & Commonwealth!We are truly grateful for this awesome review! We are thrilled that Iban was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Like us on Facebook for service specials! Best, Charlene - Customer Relations info@shopuslast.com | Office Phone 978-687-3000
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
- Collision Repair/Body Shop
- English
- Spanish
Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000
by commonwealthag on 08/12/2016